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Hampton Inn Carbondale

2.5 star property

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Photo gallery for Hampton Inn Carbondale

Front of property - evening/night
Premium bedding, desk, laptop workspace, blackout drapes
Reception
Indoor pool
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
$136
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2175 Reed Station Pkwy, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪2 min drive‬
  • Southern Illinois University
    ‪5 min drive‬
  • Memorial Hospital of Carbondale
    ‪6 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room with Two Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room with Two Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard room with king bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard room with king bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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Exterior

Holiday Inn Carbondale-Conference Center by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 598 reviews
Holiday Inn Carbondale-Conference Center by IHG

About this property

Hampton Inn Carbondale

Carbondale hotel close to Southern Illinois Healthcare
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn Carbondale offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn Carbondale provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 786 square feet (73 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Hampton Inn Carbondale is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 786 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carbondale Hampton Inn
Hampton Inn Carbondale
Hampton Inn Hotel Carbondale
Hampton Inn Carbondale Hotel Carbondale
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Carbondale
Hampton Inn Carbondale Hotel Carbondale

Hampton Inn Carbondale Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 287 out of 580 reviews
Rating 8 - Good. 185 out of 580 reviews
Rating 6 - Okay. 51 out of 580 reviews
Rating 4 - Poor. 34 out of 580 reviews
Rating 2 - Terrible. 23 out of 580 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The bathtub has some stains in that needed to be scrubbed off
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom could use a deep clean. Door needs adjusting. We could see daylight out of it.
Stayed 1 night in May 2025

4/10 Poor

Sharon

Traveled with group, Traveled with family
Disliked: Amenities
Room type reserved wasn’t available when checking in at 5:00 pm. Gave us different room type and said it would be cheaper but found after looking at receipt when getting him, rate was still the same. Breakfast was not the greatest. Several people in our group had issues with their rooms, not cleaned when they checked in, used adult diaper in room, etc.
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub were not working. The TV was ancient. The furniture in room was beat up. The pillows looked like toddler pillowes. The bed was old and uncomfortable. The staff that checkedbusnin were pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Serena, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and accommodating. The breakfast was a bit disappointing. We went down with 2 hours to spare and there wasn't much left. Staff were walking around, but never refilled anything. We ended up eating somewhere else. The hot full breakfast was one of the main reasons we chose this hotel. Otherwise a great place to stay!!
Stayed 1 night in May 2025

2/10 Terrible

Beth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy!!
Stayed 1 night in May 2025

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have our room ready until 8:30
Stayed 1 night in May 2025

4/10 Poor

Teaon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

To start off the front desk staff that checked me in had no personality. They were very cut and dry. I booked my reservation a year in advance and had called and requested my room to have a let out couch. When I asked was the room that he assigned had a let out couch he told me he didn’t know. There is no way you work to check people in that you don’t know what each room has or should be able to find out right away. He told me if the room doesn’t have a let out couch I should call the front desk and they will find me one. Of course the room didn’t have one and when I called the front desk new staff stated they couldn’t get me a room with a let out couch. After again explaining I made this request a year ago the new staff stated they could offer a roll away bed but it would take them 2 hours. It was 4:00pm when I was told this. After 2 hours I was told that they had to wash the covers for the roll away. At 7:00pm the roll away was brought to the room and we were told they were washing the sheets for it. It was 10:30pm before the sheets were delivered and that was because I called and asked for them. I was also charged an extra $35 a day for incidentals that no one bothered to explain. The policy was only explained once I questioned it after receiving the charge on my debit card. I didn’t receive the hospitality I should have received. My stay was from Thursday, May 8th -Sunday, May 11th. Which was over $600 dollars and never felt a friendly or generous reception.
Stayed 3 nights in May 2025

6/10 Okay

Edgar

Traveled with family
Liked: Cleanliness, staff & service
Employees were nice, poor management because the hotel overbooked and they ran out of key cards for the rooms. The air condition made strange noises when coming on and off as if a door was opening and closing. No ice on the second or third floor in the ice machine. Other than that, it was an OK stay but it wasn’t worth what I paid. I was very disappointed.
Stayed 2 nights in May 2025

4/10 Poor

Charlene

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty - Old - Cheap

The first room we were given smelled like a dog. We were moved to another room where the carpeting was tile squares - flat and uncomfortable. The bathtub was not flat and when taking a shower, it was hard to stand without almost falling over. The breakfast was weak. A lot of staff just standing around. The halls smelled like sewer. This hotel is definitely not up to the standards of a Hilton hotel. We checked out on April 29th and I have never received a receipt for my stay. I would never tell anyone to stay at that hotel.l
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandi

Stayed 2 nights in Apr 2025

6/10 Okay

DIANE

Business traveler
Disliked: Staff & service
Disappointing. There was hair in the bathtub at check in. Staff behind front desk was not welcoming. Got the sense nobody wanted to be there.
Stayed 3 nights in Apr 2025

4/10 Poor

Bleu

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Bertrand

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
My bed did not get made once. I stayed for six nights. Managerial requests were partially obliged, e.g. towels changed but did not make bed, or in some cases, dump out the trash. Rather disappointed.
Stayed 5 nights in Apr 2025

2/10 Terrible

Sandee

Stayed 3 nights in Mar 2025

2/10 Terrible

FRANK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent high quality service.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the facilities to be perfect for what we wanted, but I can see how the location would not be favorable for someone looking for a more active area. Every interaction with staff was favorable.
Stayed 2 nights in Mar 2025

6/10 Okay

JoAnne

Need firmer beds
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub has been broken for 2 months.
Stayed 1 night in Mar 2025