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Thirty Keys

3.5 star property

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Photo gallery for Thirty Keys

Superior Suite | Street view
Superior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior
Reception

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Pier Place, 31 Hierengracht Street, Cape Town, Western Cape, 8005
  • Long Street
    ‪2 min walk‬
  • Cape Town International Convention Centre
    ‪3 min walk‬
  • Cape Town Cruise Terminal
    ‪11 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Suite

In-room safe, desk, iron/ironing board, cribs/infant beds

Classic Suite

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Superior Suite

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

View from room

Standard Suite

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

Thirty Keys

3.5-star hotel in Cape Town City Centre
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance.
Thirty Keys offers 30 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Thirty Keys features tour/ticket assistance, concierge services, and an elevator. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Thirty Keys is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for ZAR 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: ZAR 150.0 per room, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 560 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 440 (one-way), (from 1 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: ZAR 150 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Thirty Keys Hotel Cape Town
Thirty Keys Hotel
Thirty Keys Cape Town
Thirty Keys Hotel
Thirty Keys Cape Town
Thirty Keys Hotel Cape Town

Thirty Keys Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not well signed, internet good, no hot water when busy.
Stayed 2 nights in Dec 2019

2/10 Terrible

Scottotano, Hartford CT

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t have a ride either from the airport to the hotel or the hotel to the airport as the booking says. I had to pay for a cab myself after waiting two hours for a ride/ they had no working phone number to call them. I checked in and was given someone else’s room at first. Room floor was dirty and no electrical adapters for my things and hey had none so I had to buy one myself. Was never reimbursed my money for the cab or for the first days breakfast which is supposed to be free because they couldn’t find the vouchers. Last two days there couldn’t sleep as they are doing renovations and were pounding the walls and floors very early. Emailed the booking manager and was never given a reply and this is after I had emailed the hotel TWICE before I even arrived and still no response. Horrible experience...
Stayed 4 nights in Nov 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great location, great price point

Comfortable and everything was "as advertised." Easy to find, ample parking, walkable to interesting places (like the Wharf!) and lots of coffee/food/small shop options. Really good wi-fi and amenities. The only drawback was the construction on the upper floor. Fortunately, I would be heading out in the morning before the noise and smells started.
Stayed 6 nights in Oct 2019

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

SUSANNA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

we Cacelled the booking. Awaiting refund

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Sabin

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My plans changed, I could no longer stay. I messaged the hotel 1 day before to ask for a cancellation. They refused to issue a refund. Another company the makes money from someone’s error. Would not recommend
Stayed 1 night in Jul 2019

10/10 Excellent

Mandla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience, overall. The staff at the front desk, including the cleaning staff were particularly attentive to my needs. I, thoroughly, enjoyed interacting with them. Will stay there again on my next trip.
Stayed 3 nights in Apr 2019

8/10 Good

Delina

Liked: Cleanliness, staff & service, property conditions & facilities

CITCC convenient

Well located within walking distance to the CITCC. A basic property, well priced with spacious rooms. No on site restaurant but the property is surrounded by eateries, Unfortunately, with most inner city hotels there is some traffic noise.
Stayed 3 nights in Apr 2019

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2019

6/10 Okay

Valeria

Disliked: Cleanliness, staff & service, room comfort

Thirthy Keys, desilusión

La ubicación del hotel es terrible, rodeado de indigentes. Todo el hotel está en remodelaciones y huele fuerte a pintura.
Stayed 3 nights in Nov 2019

6/10 Okay

Irmgard, Dusseldorf

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was ok, basic equipment, for the price alright. But the lift was not working a couple of days, and some issues in our room were not resolved during the 6 nights we stayed there. Other than that the personnel was very nice.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and big. The service is good. And Thr cookies are extremely delicious.
Stayed 4 nights in Feb 2019