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The Commodore Hotel

4.0 star property

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Photo gallery for The Commodore Hotel

Lobby
Lobby lounge, pool views, open daily
Lobby
Premium bedding, minibar, in-room safe, desk
35-inch plasma TV with satellite channels, TV, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Portswood Road, Portswood Square, V and A Waterfront, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    ‪8 min walk‬
  • Cape Town Stadium
    ‪11 min walk‬
  • Cape Town Cruise Terminal
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Accessible

Premium bedding, minibar, in-room safe, desk

Double Room, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (JSUK)

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite (JSUK)

8.6 out of 10
Excellent
(11 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Premium bedding, minibar, in-room safe, desk

Family Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room (LUXT)

Premium bedding, minibar, in-room safe, desk

Standard Twin Room (LUXT)

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Accessible ACCT)

Premium bedding, minibar, in-room safe, desk

Twin Room (Accessible ACCT)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room (FAMT)

Premium bedding, minibar, in-room safe, desk

Family Twin Room (FAMT)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Commodore Hotel

4-star Cape Town hotel, connected to a shopping center in Victoria and Alfred Waterfront
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
The Commodore Hotel offers 234 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 35-inch plasma televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Commodore Hotel features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service. Event facilities measuring 1292 square feet (120 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite covered valet parking is complimentary.

The Commodore Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Clipper Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Admiralty Bar/Lounge - Overlooking the pool and garden, this lobby lounge serves light fare only. Open daily.
Terrace - This café is located by the pool. Open daily.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Secured, covered self parking on site (ZAR 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 220 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Admiralty Bar/Lounge
  • Terrace
  • The Clipper Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch plasma TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 220 per person
  • Covered self parking fee: ZAR 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 13 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Commodore Cape Town
Commodore Hotel Cape Town
The Commodore Hotel Hotel
The Commodore Hotel Cape Town
The Commodore Hotel Hotel Cape Town

The Commodore Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 846 reviews
Rating 8 - Good. 321 out of 846 reviews
Rating 6 - Okay. 65 out of 846 reviews
Rating 4 - Poor. 25 out of 846 reviews
Rating 2 - Terrible. 18 out of 846 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Commodore has an Old World elegance. Our room was large enough (not spacious but generous) and it was immaculate. The staff members were lovely - helpful and personable. There is a very nice door/outdoor restaurant where the food was delicious and the service excellent. Location wise - it’s about a long city block to the V & A shopping area which offers anything you need in n a safe atmosphere. We enjoyed out stay very much.
Stayed 3 nights in Dec 2024

8/10 Good

Ineke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in excellent location.There is an inflexible 2pm check-in, though I had contacted the hotel earlier to ask for an earlier check-in as we were arriving early. We found it irritating and annoying that tour groups and many other people were given rooms, and though we asked several times, our room was not available until 2pm on the dot. Surely they could have a little effort to get a room ready so that we didn't have to wait 5 hours. As a result, I would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Excellent in every way
Amazing room, service, friendliness, and very helpful!!! Highly recommend this hotel. It was a great area to walk shop and dine. Best hotel we have stayed in.
Stayed 3 nights in Dec 2024

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room decor! Over all services are good except some update needed for modern world, such as property outlet for electronic charges, WiFi constantly have issue with changing password, some front office staff are not speaking proper English.
Stayed 3 nights in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Commodore experience
Excellent service, comfortable and clean. Restaurant very good for buffet breakfast and good menu for other times in the day and evening. Location perfect for Waterfront, easy walking distance, just 2 minutes.
Stayed 11 nights in Nov 2024

8/10 Good

Laura

Stayed 3 nights in Dec 2024

2/10 Terrible

Graham

Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

Hidden extras No flexibility on check out time Hassled at table to pay for breakfast
Stayed 1 night in Nov 2024

8/10 Good

Lynette

Traveled with partner
Liked: Cleanliness, amenities
Lovely hotel, beautiful lobby bar area. Plesant patio garden where you could eat, drink or chill. We had the Durban suite 2047, which was spacious and luxurious. However situated at the side and back of hotel. Small balcony with poor patio furniture. With no cushions. So not encouraged to sit out there. We ate in the restaurant the food was good. Overall staff was helpful plesant. However we had a few hiccups, which the hotel had to resolve. Dont expect quick responses. Stairwall indicates its staff only. Great location near VA waterfront
Stayed 2 nights in Nov 2024

8/10 Good

Rhianne

Liked: Cleanliness, staff & service, room comfort
The exec floor corner rooms offer an incredible view. Nice lunch and gym was well equipped. Room service was awful and despite saying it was awful I wasn’t offered a refund. Save your money and eat at the Time Out market really close to the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Stayed 3 nights in Oct 2024

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could have been perfect but wasn’t
The property was lovely and we were going to return but unfortunately there was a problem with our bill and the hotels service and follow up was very poor. We spoke with several employees about adjusting out reservation even upon check-in. We were assured by multiple people it would not be a problem but upon check out discovered that it was never changed. We were charged for an extra night and were refused a refund. When this was escalated to a manager they said they would follow up because they had been in error and they never did and so the issue was not resolved. No accountability.
Stayed 4 nights in Nov 2024

8/10 Good

Aleeza

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

ALEXANDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

shruti

Traveled with family
Disliked: Cleanliness, staff & service, amenities
First night the heating did not work. Inconsistence in room maintenance. Hot water was not hot on the first night. Request for an iron took ages to be complied with. House-keeping was inconsistent from one day to another. There was an attitude of complacency.
Stayed 3 nights in Sep 2024

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay, and look forward to returning to The Commodore Hotel on our next trip to Cape Town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located conveniently to walk to. Staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located hotel. Staff friendly & attentive. Very clean
Stayed 3 nights in Oct 2024

6/10 Okay

Yvonne

Business traveler
Disliked: Property conditions & facilities
Extended trip from business
The hotel deco is dated, service is so-so as i don't feel welcoming at all. Take-away coffee at breakfast is chargable
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stella, NAIROBI

Traveled with partner
Liked: Cleanliness, staff & service
It met my hygiene standards, I’m fussy about cleanliness and they won my heart. The food in this place is exceptional. Compliments to the chef(s). My beau and I had an excellent time. Maintenance should step up. House keeping should also maintain a checklist of items so that they don’t forget to replenish items. Overall, it is a quality facility.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with easy walk to aquarium and shops. Just ask concierge for the shortcut through the grounds. Excellent food service and valet. Speedy and caring. Housekeeping was sweet to make our room special for our anniversary too!
Stayed 6 nights in Aug 2024

10/10 Excellent

Gloria

Stayed 4 nights in Aug 2024