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Holiday Inn Express Cape Town City-Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cape Town City-Centre by IHG

Exterior
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001
  • Kloof Street
    ‪11 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Two Oceans Aquarium
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Standard Room, 1 Double Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Wheelchair)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed, Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Wheelchair)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Cape Town City-Centre by IHG

3-star hotel in Cape Town City Centre
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and dry cleaning are onsite.
Holiday Inn Express Cape Town City-Centre by IHG offers 171 accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Cape Town City-Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 60 per night)
  • Valet parking on site (ZAR 60 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 350.00 per vehicle (one-way)
  • Self parking fee: ZAR 60.00 per night
  • Valet parking fee: ZAR 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Holiday Inn Express City Centre
Holiday Inn Express Hotel City Centre
Holiday Inn Express City Centre Hotel
Inn Express City Centre Hotel

Holiday Inn Express Cape Town City-Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 520 reviews
Rating 8 - Good. 180 out of 520 reviews
Rating 6 - Okay. 61 out of 520 reviews
Rating 4 - Poor. 15 out of 520 reviews
Rating 2 - Terrible. 7 out of 520 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mei, REDMOND

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meet our expectation
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and safe location - friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good central position... no restuarant, but easy dining options close by.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Center stay

Pretty much standard HIE facility. Excellent service and a very good room with excellent WIFI and cable service. The only complaint was a very slight cigarette smell and shower stall sliding door was in need of repair. Breakfast was the usual standard fare for HIE. The area is not as nice as the waterfront district, but is getting better.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was marvelous, and did a great job making us feel at home. The complimentary breakfast was also excellent - leaps and bounds what you would expect at a Holiday Inn in America. The room was small, but there were very accessible outlets and outlets with USB ports, and while I didn’t use it, the view from the 15th floor gym was excellent (you get a partial look at Table Mountain). Minor issues aside, this was a great place to stay at a great price, a short and cheap Uber-ride away from the V&A and two blocks from a major stop on the CitySightseeing bus path.
Stayed 7 nights in Dec 2024

8/10 Good

Latia

Traveled with family
Liked: Cleanliness
The property is in a great area! Close to transportation, restaurants, shopping, activities etc. Overall the staff was nice. The hotel rooms can use some updating.
Stayed 5 nights in Dec 2024

8/10 Good

XIAOWEN

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is excellent. The staff is nice. A minor problem was they sometimes forgot to change the towels.
Stayed 5 nights in Dec 2024

10/10 Excellent

Arpit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We had a pleasant stay!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Marianne

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms could have been cleaner,!!! Lobby was full of people trying to check in , 2 girls behind the desk seemed to be more in a party mood rather than interested in the customer . my personal check in took over a hour ! I chose Holiday Inn because I often stay there when travelling but I’ll never go to the downtown Cape Town Holiday Inn again
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing I like is the location of this hotel. Close to the Green Market and town center.
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

NOEL, Smithtown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, staff was excellent and breakfast was fantastic with good selection
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Room comfort

Holiday Inn Express

Bed too small for two people. Mattress felt like sleeping on wood. Also not enough covers and pillows. Would not accommodate an earlier than 2pm check-in.Also shower was cold water?
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel. Friendly and helpful staff. Rooms clean and nice. Very easy to Uber to the V&A and other parts of Cape Town.
Stayed 7 nights in Nov 2024

10/10 Excellent

NOEL, Smithtown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking all around. Not safe to go out at night though apparently.
Stayed 2 nights in Dec 2024

10/10 Excellent

KOKETSO

Stayed 1 night in Dec 2024

8/10 Good

Shijun

Liked: Cleanliness, staff & service
near city center
Stayed 1 night in Nov 2024

4/10 Poor

Epeli

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Sevens

The check in was a bit disappointing but otherwise an excellent stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Vishesh

Stayed 3 nights in Nov 2024

6/10 Okay

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Very warm hospitality. Beds were not comfortable; neither were the pillows. Did not sleep.
Stayed 2 nights in Dec 2024

8/10 Good

Nathaniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and stores were in walking distance.
Stayed 1 night in Dec 2024