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Holiday Inn Express Cape Town City-Centre by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Cape Town City-Centre by IHG

Fitness facility
Bar (on property)
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001
  • Kloof Street
    ‪11 min walk‬
  • Cape Town Cruise Terminal
    ‪2 min drive‬
  • Two Oceans Aquarium
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible (Wheelchair)

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed, Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking (Wheelchair)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Wheelchair)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Cape Town City-Centre by IHG

3-star hotel in Cape Town City Centre
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and dry cleaning are onsite.
Holiday Inn Express Cape Town City-Centre by IHG offers 171 accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Cape Town City-Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 60 per night)
  • Valet parking on site (ZAR 60 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 350.00 per vehicle (one-way)
  • Self parking fee: ZAR 60.00 per night
  • Valet parking fee: ZAR 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Holiday Inn Express City Centre
Holiday Inn Express Hotel City Centre
Holiday Inn Express City Centre Hotel
Inn Express City Centre Hotel

Holiday Inn Express Cape Town City-Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 279 out of 570 reviews
Rating 8 - Good. 197 out of 570 reviews
Rating 6 - Okay. 68 out of 570 reviews
Rating 4 - Poor. 17 out of 570 reviews
Rating 2 - Terrible. 9 out of 570 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Riza, Grinnell

Liked: Amenities, property conditions & facilities
Phone in the room is not working or connectef
Stayed 2 nights in Mar 2025

10/10 Excellent

INJESI, MISSISSAUGA

Liked: Amenities
We really enjoyed the time there
Stayed 2 nights in Mar 2025

10/10 Excellent

LaVon K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Deneise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pickpocketers just yards outside of hotel also vagrants.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent

My first reservation was cancelled with no good reason after flying 26 hours to get to my destination; therefore, I shared a room with a friend which had a live roach. My second reservation (part of a long trip) I was given a room that wasn’t ready when I got to the room. After waiting 15 minutes I went back downstairs to get another room just to get one with water still in the sink. The sink did not drain at all. The hotel is located near food places, market and grocery stores within 2 minutes from the hotel. We chose the hotel because of convenience. The gym is sketchy but does the job and the breakfast is good. There is no lobby but the second floor has a ton of seating. I would rate this hotel a “C.” Great beds and shower. They need to just fix their customer service and moving a little bit faster on things.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Amenities
Clean and friendly staff. I’m an IHG member but couldn’t get points because I booked thru Expedia. Stayed Holiday Inn 4 nights the last 2 weeks
Stayed 2 nights in Mar 2025

6/10 Okay

Carlos

Disliked: Staff & service
The hotel was fine and the breakfast buffet was better than expected. The issue is that the area is dicey after dark. Best not to wander from the hotel. There are a couple of dining options within a few meters of the hotel. The taxi prices quoted by the concierge are much higher thn normal. Best to negotiate or call a service.
Stayed 5 nights in Mar 2025

10/10 Excellent

kamran

Liked: Cleanliness, property conditions & facilities
The area seamed a bit sketchy
Stayed 5 nights in Mar 2025

6/10 Okay

Yang

Traveled with family
Liked: Cleanliness, staff & service
We got smoking room and we thought every room is smoking room because we smell cigarette smell in hallway but front desk said it is not. So we didn’t ask to change the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Taichi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was super helpful. Their action was really quick and great. Room was bigger than what we thought, with this location in middle of central Cape Town, room space was outstanding. Breakfast was better than other Holiday Inn Express we stayed and we loved it. Just one thing was parking, only small space leading to the parking enterance from the street, but instead the valet parking staff was super great.
Stayed 1 night in Mar 2025

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the city. No dislikes.
Stayed 5 nights in Feb 2025

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient central location. Great breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient hotel to explore the CBD and as base to get to Table Mountain and Lions Head (about £4/£5 on Uber). Lots of options for breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the heart of the city, this hotel may work for you. Staying in the core provides some weird vibes....safety officers on every corner, and appears to be unsafe after dark. Never walk alone a night....The area is walkable to the waterfront, and some great restaurants in the area. On the other hand this hotel offers good value and a great breakfast buffet. I would stay here again if visiting Cape Town.
Stayed 8 nights in Jan 2025

10/10 Excellent

Visolakhon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. The staff went above and beyond to provide hospitable service which exceeded our expectations. Special thanks to Crystal and parking staff that made our stay enjoyable! Definitely recommend this hotel and will come back again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean!
Stayed 6 nights in Oct 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First nights in CT & SA

Great location in downtown area. Fantastic breakfast. Excellent staff. Bed size in a standard double just a little small and bed not as comfortable as I had wished for. But overall the hotel was a perfect place as our starter location for the trip - enjoyed the great views of Table Mountain and the small rooftop gym location
Stayed 5 nights in Feb 2025

10/10 Excellent

Rafiu Adeleke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With all honesty, everything about your services is superb. We wish we have the opportunity to visit Cape Town soonest again, hotel holiday express inn is and will be our choice
Stayed 6 nights in Jan 2025

10/10 Excellent

Stefano

Comfortable high rise hotel in a decent central area of Cape Town: I'd definitely stay there again.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

I wouldn't stay here

Dodgy location at night, especially on the weekend. I'd consider staying in another location. Room was a bit grotty with my bedsheets covered in biro pen. Breakfast was not nice so we ended up going out and spending money on food. No netflix etc access on TVs in rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of Cspe Town

Great staff and accomodations. Room small but laid out for efficiency. Free breakfast every morning was great. A little mold in our shower that could use some attention.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025