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City Lodge Hotel Victoria And Alfred Waterfront

3.0 star property

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Photo gallery for City Lodge Hotel Victoria And Alfred Waterfront

Lobby
Front of property - evening/night
Bar (on property)
Double Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Cnr Dock And Alfred Roads, Cape Town, Western Cape, 8012
  • Bree Street
    ‪6 min walk‬
  • Greenmarket Square
    ‪8 min walk‬
  • Long Street
    ‪8 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible, Non Smoking

Room amenity

Twin Room, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Business Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Room amenity

Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Accessible, Non Smoking

Room amenity

Double Room, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

City Lodge Hotel Victoria And Alfred Waterfront

3-star hotel in Cape Town City Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and a meeting room.
City Lodge Hotel Victoria And Alfred Waterfront offers 207 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Lodge Hotel Victoria And Alfred Waterfront features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

City Lodge Hotel Victoria And Alfred Waterfront is a smoke-free property.

Buffet breakfasts are available for a surcharge.
City Lodge Hotel Victoria And Alfred Waterfront has a restaurant on site.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: ZAR 100 to 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 100 to 150 per person
  • Airport shuttle fee: ZAR 400 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

City Lodge V
City Lodge Hotel V Waterfront
City Lodge Hotel V Waterfront Cape Town
City Lodge V Waterfront Hotel Cape Town
City Lodge V Waterfront Hotel
City Lodge v And a Waterfront
City Lodge Waterfront Cape Town
City Hotel v a Waterfront
City Lodge v&a Waterfront Hotel Cape Town Central
City Lodge Hotel V&A Waterfront Cape Town, South Africa
City Lodge Hotel Victoria Alfred Waterfront Cape Town
City Lodge Hotel Victoria Alfred Waterfront
City Lodge Victoria Alfred Waterfront Cape Town
City Lodge Victoria Alfred Waterfront
City Lodge Hotel V A Waterfront
City Lodge Hotel Victoria And Alfred Waterfront Hotel
City Lodge Hotel Victoria And Alfred Waterfront Cape Town
City Lodge Hotel Victoria And Alfred Waterfront Hotel Cape Town

City Lodge Hotel Victoria And Alfred Waterfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 824 reviews
Rating 8 - Good. 327 out of 824 reviews
Rating 6 - Okay. 67 out of 824 reviews
Rating 4 - Poor. 20 out of 824 reviews
Rating 2 - Terrible. 10 out of 824 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location and pleasant rooms, although storage space is very limited and the outlook was poor - containers and a building site. However, a major problem was that, although I had been advised 8 or 9 months ago that there was construction work going on this did not explicitly say that the swimming pool was out of action or that there would be no food available in the hotel (apart from a vending machine for crisps etc. in reception). As a single female I did not feel safe going out alone in the evenings in Cape Town so had a miserable time living off sandwiches in my room for a week. Had they been more honest and upfront I would have cancelled and stayed elsewhere. There was no apology or compensation offered.
Stayed 7 nights in Oct 2024

4/10 Poor

Sian

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Reasonable budget hotel. Renovation in progress.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service
A very clean and comfortable room in a great location. Friendly & helpful staff. Communal areas are being re furbished so no additional facilities but this didn’t impact on our stay at all.
Stayed 5 nights in Oct 2024

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Aiste

Business traveler
Disliked: Property conditions & facilities
Not only is the hotel undergoing massive construction, the walls are paper thin, I can hear absolutely everything in the hallways and in other rooms, house keeping work me up twice barging in even tho I loudly shouted no thank you (there are no signs to hang on the door to decline housekeeping and there are no deadbolts on the hotel doors) -- who does this at 8:30am?!?!! This is grossly overpriced hotel for what we actually get -- overall poor experience sadly
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms and bathrooms, well laid out for travellers. A 10 minute walk to all the Victoria & Alfred Water Front has to offer. Also a short walk to the Central Business District. Lobby and Restaurant are under renovation.
Stayed 1 night in Oct 2024

8/10 Good

Ingunn

Business traveler
Liked: Cleanliness, staff & service
The hotel was under reconstruction. That affected the overall impression. The staff was great and the room was clean.
Stayed 6 nights in Aug 2024

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Amenities
Nicely situated friendly staff. Being updated so no bar restaurant facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Avoid until renovations have finished.
Hotel was being renovated. I only receives this info after booking. First room i was put in was on ground floor with a window that wouldn't lock. I asked for a different room. New room was ok, but had rubbish from previous guests under the bed. Staff very helpful, but given the state of the hotel, it was massively over priced. No restaurant/gym/business centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Prita

Liked: Cleanliness, staff & service, amenities
Everything was good despite the ongoing construction. The only thing that was disappointing was that there was no ice available at the hotel (though the excellent staff at the front desk got us ice from outside). Ms. Nande and Mr. Siyabulela need to be specially mentioned for going the extra mile. Ms. Nande was always willing and eager to help. And always with a smile.
Stayed 6 nights in Sep 2024

8/10 Good

C Ai

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Anne J

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay, having renovations, so not quite at usual standard, but well positioned
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Renovation in progress but didn’t affect our stay
Stayed 3 nights in Sep 2024

6/10 Okay

Lauren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Anumi

Traveled with group
Liked: Property conditions & facilities
Great property. Around a 10-15 minute walk to the waterfront but only in daylight hours. Restaurant and the hotel is currently being renovated but it didn’t bother us since there is so much to see in this beautiful city we spent most of the day out. The room cleaning is interesting. They knock on your door at 0800 and take the towels.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The hotel is currently undergoing renovations, but the rooms have been recently updated and are spacious and comfortable. The staff are friendly and eager to help, especially when we had a technological learning curve with our TV. Overall, I highly recommend!
Stayed 3 nights in Aug 2024

2/10 Terrible

Lachlan

Disliked: Staff & service, property conditions & facilities
I had reasonable expectations for this hotel but unfortunately expectations were not met. They fell well short really. The beds were hard and pillows were flat so it was hard to get a good night sleep. The housekeeping ladies knocked on the door at 8am each morning wanting to remake the room. Seems pretty early to be doing that. Would have hung a doo not disturb sign on the door but the hotel didn’t have those. The water ran dark brown one day. The guy at the front desk said the city turned the water off for a while which caused it…maybe. On top of that, they were doing significant renovations to the hotel so the restraint was closed, the bar was closed and the worked started at 8am too. The whole place smelt strongly of wet paint fumes the whole time. They would have been best to close the hotel for such significant renovations but no, they stayed open and charged the full rate. Even without the renovations I would never go back here. Could be a good hotel but it just isn’t.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The rooms were nice and kept well cleaned. The timing for me was not good as the hotel closed it's restaurant for renovations. So there was no room service. The day before I left they started renovating the reception area. So I am very sure it will be much better when it is ready. I will be back.
Stayed 4 nights in Aug 2024

8/10 Good

Liz

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with helpful and friendly staff. Wouldnt change a thing.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay
Stayed 4 nights in Jul 2024

8/10 Good

ARUN

Stayed 5 nights in Jun 2024