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Chapter House Boutique Hotel

5.0 star property

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Photo gallery for Chapter House Boutique Hotel

Front of property
Classic Room, 1 Bedroom | Premium bedding, in-room safe, individually decorated
Exterior
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
14 Akademie Street, Franschhoek, Western Cape, 7690
  • Sénéchal-Senekal Art Gallery
    ‪4 min walk‬
  • Franschhoek Town Hall
    ‪5 min walk‬
  • Franschhoek Art House
    ‪6 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪60 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Terrace/patio

Premier Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Coffee and/or coffee maker

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ground Floor

Deluxe Double Room, 1 King Bed, Ground Floor | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Classic Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Chapter House Boutique Hotel

5-star Franschhoek guest house with bar/lounge
An outdoor pool, a bar/lounge, and coffee/tea in a common area are available at this guesthouse. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Chapter House Boutique Hotel offers 9 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury guesthouse also offers an outdoor pool, spa services, and a terrace.

Chapter House Boutique Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Klein Oliphants Hoek Boutique
Klein Oliphants Hoek Boutique Franschhoek
Klein Oliphants Hoek Boutique Hotel
Klein Oliphants Hoek Boutique Hotel Franschhoek
Chapter House Franschhoek
Chapter House Boutique Hotel Guesthouse
Chapter House Boutique Hotel Franschhoek
Chapter House Boutique Hotel Guesthouse Franschhoek

Chapter House Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 90 reviews
Rating 8 - Good. 18 out of 90 reviews
Rating 6 - Okay. 3 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel. Good location off the noise of the main road, yet within walking distance of all Franschhoek has to offer. We had a pool suite and definitely worth the extra bit for the luxury. Everything you need for a wonderful stay is in your room or available at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, theyvwent out of their way to please. Property and facilities were great
Stayed 1 night in Sep 2024

10/10 Excellent

ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel! Incredible kind staff and the breakfast was delicious. I will definitely be back - thank you for a beautiful memorable vacation.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel, down a quiet side street but close to the main road, with great staff. Max greeted us on arrival and was always checking to make sure we were happy. He also gave an excellent recommendation for dinner. Our room was a good size and the bathroom was supplied with spa products which were very nice and available to buy. Free coffee was always available and supplemented by cake of the day in the afternoon. Breakfast was excellent with a wide choice on offer.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chapter House heaven
The only disappointment was a lack of a fridge in the room, that would have made it perfect.
Stayed 3 nights in Jan 2024

10/10 Excellent

T. Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terific property. I'd stay here again easily. Great modern rooms and thoughtful amenities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in this boutique hotel. Great room and very nice breakfast. Good location for the town centre. Look forward to staying here again one day. Would recommend!
Stayed 2 nights in Oct 2023

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncaring
For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

YOLANDE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Franschhoek
Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the best boutique hotel out there
Had the most amazing stay at Chapter House for our honeymoon - the team were incredible hosts, and Byron in particular made my wife and I feel perfectly at home and couldn’t have done more to make our stay as special as it was - thank you so much! The hotel itself is beautiful and cosy, charming rooms, less than 5 minute walk from the centre of town and a lovely breakfast. Highly highly recommend to anyone and everyone - please go!
Stayed 2 nights in Mar 2023

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful and kind. Property is beautiful and great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel. Staff, breakfast, afternoon cake and coffees Hopefully we will be back
Stayed 3 nights in Mar 2023

10/10 Excellent

zoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Great hotel!! We had an amazing stay! The hotel staff was super attentive, the hotel is very pretty and we loved our room! Will definitely be back!!
Stayed 1 night in Feb 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

david

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely characterful property - had a wood burner in our room! Staff were extremely helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

yanthe

Stayed 2 nights in May 2022

10/10 Excellent

Inga and Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth going for the complimentary cheesecake in the afternoon alone!! We loved our stay at Chapter House. Beautiful decor, friendly staff, comfortable beds, wonderful breakfast, easy walking distance from shops and restaurants. Highly recommended .
Stayed 4 nights in Jan 2022

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Boutique Hotel
Great location and property for our stay in Franschoek. You can walk through the garden and you are almost at the High Street. The service was excellent. Everyone was very helpful and the quality of the accommodation was first class. I definitely would stay here next time we make it back to SA
Stayed 2 nights in Nov 2021

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property very close to the centre with lovely staff
Stayed 2 nights in Nov 2021