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The Reeds at Shelter Haven

4.0 star property

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Photo gallery for The Reeds at Shelter Haven

Indoor spa tub
Frette Italian sheets, premium bedding, in-room safe, desk
Terrace/patio
Interior
Standard Room, 1 King Bed, City View, Corner (Town View King Corner) | Frette Italian sheets, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
  • Hot Tub

Explore the area

Map
9601 3rd Avenue, Stone Harbor, NJ, 08247
  • Stone Harbor Beach
    ‪6 min walk‬
  • Wetland's Institute
    ‪16 min walk‬
  • Stone Harbor Bird Sanctuary
    ‪18 min walk‬
  • Atlantic City, NJ (ACY-Atlantic City Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Multiple View (SPA-SIDE Town view king w/ balcony)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Multiple View (SPA-SIDE Town view king w/ balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Spa-Side - Junior Suite - 2nd floor)

Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed (Spa-Side - Junior Suite - 2nd floor)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Multiple View (SPA-SIDE - Town View King)

Standard Room, 1 King Bed (SPA-SIDE - Town View King) | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Multiple View (SPA-SIDE - Town View King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Town View Queen)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, City View (Town View Queen)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Multiple View (SPA SIDE - Town View Queen)

Standard Room, 2 Queen Beds (SPA SIDE - Town View Queen) | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Multiple View (SPA SIDE - Town View Queen)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Town View King)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, City View (Town View King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony) | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Reeds at Shelter Haven

4-star Stone Harbor hotel close to Wetland's Institute
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
The Reeds at Shelter Haven offers 58 accommodations with iPod docking stations and safes. Beds feature Frette Italian sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Salt Spa at Reeds. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Reeds at Shelter Haven features a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a seasonal outdoor pool, a rooftop terrace, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Reeds at Shelter Haven is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
WaterStarGrille(seasonal) - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
The Sax - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 6 to 25 for adults and USD 6 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Sax
  • WaterStarGrille(seasonal)

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 25 for adults, and USD 6 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Reeds Shelter Haven
Reeds Shelter Haven Hotel
Reeds Shelter Haven Hotel Stone Harbor
Reeds Shelter Haven Stone Harbor
Shelter Haven
The Reeds at Shelter Haven Hotel
The Reeds at Shelter Haven Stone Harbor
The Reeds at Shelter Haven Hotel Stone Harbor

The Reeds at Shelter Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 329 reviews
Rating 8 - Good. 55 out of 329 reviews
Rating 6 - Okay. 17 out of 329 reviews
Rating 4 - Poor. 11 out of 329 reviews
Rating 2 - Terrible. 7 out of 329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parents sent us here for our birthdays. Checked in and sent to room. Lo' and behold, someone was already in the room. Front desk didn't think this was a big deal...we did. No apology or upgrade for inconvenience. Not even a free drink offered. This is a property that should have better concierge service especially when a mistake is made on their part.

10/10 Excellent

Ken

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff
Stayed 1 night in Feb 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Free vallet parking, water, great chocolates, robes and clean.
Stayed 2 nights in Jan 2025

4/10 Poor

Lori

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*No place to park and no valet parking. I parked on street. *Bed was below standard. Too soft and not comfortable. *Could not get room warm. It was very cold outside our visit. When we informed front desk about problem they gave us a portable heater. That was not enough to resolve our issue. The hallways and hotel lobby were fine but not our room. We checked out a night early and believe we should be refunded 1 night. Hotel staff said they would not. We were very disappointed with our visit to the Reeds . We would not return there.
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Stayed 2 nights in Jan 2025

10/10 Excellent

Ricky

Stayed 2 nights in Jan 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn’t do enough to make our visit perfect !
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight

The Reeds is a beautiful place, immaculate with great service. I will definitely be back.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.
Stayed 1 night in Dec 2024

10/10 Excellent

CAROLE

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We unexpectedly had to get a hotel room for a couple days do to an illness and was happy to see that The Reeds had vacancy at a fantastic price. Clean and comfy!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like at the Reeds.. the staff.. the place r all expectional..
Stayed 2 nights in Dec 2024

4/10 Poor

Joseph

Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

judith

Stayed 1 night in Oct 2024

10/10 Excellent

Ruben, Nutley

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Traveled with family
Liked: Amenities, property conditions & facilities
Lights don’t work. Can’t turn off or dim, no light in the bathroom unless you turn all the lights on. Tried everything, just weird.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

MICHELLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robbi

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Amenities
Everything was great
Stayed 1 night in Sep 2024