The Falstaff Hotel

3.0 star property

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Photo gallery for The Falstaff Hotel

Front of property - evening/night
Classic Double or Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished
Bar (on property)
Lounge
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Marlowe Theatre
    ‪4 min walk‬
  • Canterbury Cathedral
    ‪8 min walk‬
  • University of Kent
    ‪17 min walk‬
  • London (SEN-Southend)
    ‪89 min drive‬

Room options

Cosy Double Room

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Falstaff Hotel

3-star Canterbury hotel walkable to Canterbury Cathedral
Along with a bar/lounge, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a garden.
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Falstaff Hotel features a terrace, a garden, and coffee/tea in a common area. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Canterbury hotel also offers complimentary newspapers in the lobby and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Falstaff Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a great location
Amazing hotel in a great location. Staff were incredibly friendly and helpful, the room was lovely - comfortable bed, nice little extras and an outdoor seating area. Happy hour was a bonus and everything was in short walking distance (including the train station). Highly recommended, we'll definitely be back.
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade to a junior suite
Great stay for our new year. Helpful staff and a free room upgrade on arrival.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for central Canterbury trip
Lovely old fashioned hotel perfectly situated in central Canterbury. Very helpful staff. Excellent and comfortable large room
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Everything was perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
My only negative was my room was slightly chilly but apart from that everything else was fine excellent breakfast as well
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - cosy, comfortable and perfectly located. Loved it and will be back.
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and had very good tea/coffee making facilities. A very comfortable bed and bedding
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
I have stayed in over 20 hotels this year and the most expensive booking turned out to be the worse experience. The check in experience was slow. We did a pre-check-in and then had to wait 20 minutes to be physically checked in when the person arrived… the general manager was not able to do it. For Bar staff could not muster up a greeting between them, no hello… no be with you in a minute… Guests were offered complimentary cheese and biscuits in the bar… we asked for them as they were not offered by the bar tender. Waited 5 minutes and he said they didn’t have any. Guess what, a few minutes after the offer had ended we say cheeses and biscuits coming out. Mind blowing!!! Terrible service so we left after one drink. However, the breakfast staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Gislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in an incredible city! Everything was walking distance. The staff was attentive and accessible!
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Traveled with family
It is in a perfect location and in walking distance to the town centre. We loved the quirkiness of the hotel and the room was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falstaff Hotel, Canterbury
Very nice reception and bar areas with lots of cosy little nooks to relax and have a drink. Room was very comfortable and spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sennait

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Amazing hotel full of history. Gorgeous clean room and a bath to die for. Will definitely be back. The young lad on reception that looked after us was fantastic. He even came to find us when our room was ready early. A very old building full of character and squeaky floorboards but that just added to its charm.
Stayed 2 nights in Nov 2024

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody at the Falstaff was fantastic. Welcoming, professional, and courteous. We really enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel near the station and centre of Canterbury. There are more comfortable places to stay, remember to duck your head in the shower. But that’s why it is so unique. Will definitely stay next time.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Lovely hotel, great bar with amazing cocktails. Room was comfortable with good shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property, well appointed bathrooms, beautifully decorated rooms, very very comfortable. Delicious breakfasts, nice bar. Right across the street from the main drag of Canterbury. Half a block from train and bus. I had a car, and it cost me nearly £100 for the 4 days I had to park my car--it's a shame guests can't park for free or at least at a reduced rate. It's my only complaint.
Stayed 5 nights in Nov 2024