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Holiday Inn Express Canterbury by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Exterior
Exterior
In-room safe, desk, free WiFi, bed sheets
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • University of Kent
    ‪5 min drive‬
  • Marlowe Theatre
    ‪6 min drive‬
  • Canterbury Cathedral
    ‪8 min drive‬
  • London (SEN-Southend)
    ‪96 min drive‬

Room options

View all photos for Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Restaurant

Hampton by Hilton Canterbury

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1006)
The price is $168
per night
$202 total
includes taxes & fees
Apr 18 - Apr 19
Hampton by Hilton Canterbury

About this property

Holiday Inn Express Canterbury by IHG

3-star Canterbury hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
Holiday Inn Express Canterbury by IHG offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Canterbury by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 392 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Hotel was perfect for our quick stop off. The staff were so friendly and nice. Rooms good and clean. Good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staffs at reception and restaurant are friendly. Room itself is okay, but wall too thin, easy to hear the sound from other roo.
Stayed 1 night in Dec 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eliot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very cheerful and helpful and the room was spotless. Breakfast of a high standard so very pleased.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful. Our bedroom has a problem with the window, and we get a new room without any problem. Breakfast is delicious, like a holiday in standard. The hotel is very clean, and the staff is polite. I read previous reviews, and some people complained about noise from A2. It is not very right. It's normal noise, and we have a good sleep. It's a shame they don't accept dogs, which is what we require for our future trips.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great welcome and very professional staff. 100% recommend this hotel. We always use this hotel when travelling to or from Dover. Staff can not do enough for you.
Stayed 1 night in Dec 2024

10/10 Excellent

Modan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
We had an excellent stay, the staff at the front desk and bar were very friendly, attentive and courteous, breakfast was very nice, plenty of choice , and evening meal which we ate on two consecutive nights were lovely, even the chef came out to check how the food was and prepared the food to our liking; we would highly recommend this hotel if you are visiting Canterbury which is 5 mins drive away.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good staff, needs Fairtrade!
The hotel has a high standard of cleanliness. Staff are helpful and friendly. The room for 3 is pleasant but very cramped. The addition of Fairtrade tea, coffee, sugar would be brilliant - and Fairtrade chocolate and bananas too, please!
Stayed 1 night in Nov 2024

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel was clean and bright. The reception staff were friendly and helpful. This is my second at this hotel and both visits were great and I would recommend to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Canterbury
One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Had a great stay. The only downside was having to carry bags upstairs as there is no lift. Would definitely recommend it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access, friendly staff, great breakfast.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff were very friendly and attentive. Really nice breakfast, nice touch to supply takeaway cups and bags in case you want to eat on the go!
Stayed 1 night in Aug 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable Holiday Inn
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
Stayed 2 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover on trip from France.
The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024