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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Exterior
1 bedroom, down comforters, pillowtop beds, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Canmore Caverns
    ‪2 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Guest Room, 2 Double Beds (not in main lodge)

7.6 out of 10
Good
(38 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down comforters, pillowtop beds, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(25 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Mountain View One Bedroom King Suite

8.6 out of 10
Excellent
(4 reviews)
  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down comforters, pillowtop beds, iron/ironing board

Mountain View Two Bedroom Suite

8.4 out of 10
Very good
(10 reviews)
  • 760 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Suite, 2 Bedrooms

7.6 out of 10
Good
(15 reviews)
  • 760 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(28 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Hot Tub
  • Breakfast included
  • Pet friendly
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$437 nightly
The price is $437 total
includes taxes & fees
Pocaterra Inn and Waterslide

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

4-star Canmore hotel close to Canmore Caverns
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grande Rockies Resort - Bellstar Hotels & Resorts provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a fitness center, a vending machine, and ski storage. Onsite self parking is complimentary.

Grande Rockies Resort - Bellstar Hotels & Resorts is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The property will be renovating from June 19 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 322 out of 1002 reviews
Rating 8 - Good. 304 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 113 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service

Great room views! Wish check out was later.

Overall , beautiful room with views. I was disappointed in such an early checkout time. Not a relaxing morning getting on our way when we have to be out by 10. I asked for a late check out and was declined. My boyfriend logged into the wifi and now his contacts are getting spam ware emails shortly after. Disappointing now there’s a possible cyber attack. Room was ok. The kitchen counters were not wiped down when we arrived. I tripped on the carpet in the hall as it was rippling. Kids had a good time in the pool but when I got out of the hot tub I got hives on my legs and feet. Never had that before.
Stayed 1 night in Mar 2025

8/10 Good

Lana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pool needs a change room. No towels at the pool. Trains are really loud
Stayed 1 night in Mar 2025

10/10 Excellent

Jace

Stayed 2 nights in Feb 2025

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the bathroom was very spacious with great shower.
Stayed 2 nights in Mar 2025

4/10 Poor

Annette

Stayed 2 nights in Feb 2025

8/10 Good

Kari

Traveled with family and small children
Liked: Cleanliness, staff & service
Was not informed there would be hallway Reno’s during stay. Travelled with my 1 and 4 year old, who still nap, so having construction carts up and down hall during the day meant little to no napping. Had I been informed before the free cancellation, I would have booked a different hotel. Beds were really hard but otherwise it was an okay place to stay, but had it not been on sale at time of booking, would not have been worth it, for our family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and very convenient with small refrigerator and microwave in room. Easy access to Banff area. Would definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Keiland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Brian, Calgary

Traveled with partner
Liked: Cleanliness, staff & service
There was an out of order elevator, carpet was old and bunching in the hallways. Finding parking in the underground garage was difficult at best. The coffee machine had the incorrect filter for it in the room, difficult to even make any coffee. Stains on the sofa. So all in all a bit disappointing, would stay again or recommend to anyone I know.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Mountain view and balcony were nice. We could not get the shower to work, ie. couldn’t get water. The suite has a dated look. The restaurant service and food were very good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski Trip

Enjoyable family stay. Kids loved the pool.
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul, Calgary

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Raelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and pool
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No room services in Annex. Noise through ceiling of people walking or moving furniture. No available coffee or tea in Lobby after restaurant hours. Staff pleasant and place clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emily

Stayed 2 nights in Feb 2025

10/10 Excellent

Morgan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms and convenient location. We had a one bedroom suite and it was well equipped and spacious. Pool and hot tub were fun. Only complaint was the underground parkade only has a few stalls available to hotel guests and it could be difficult to find a spot at times.
Stayed 2 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good, floors could be cleanwe
Stayed 2 nights in Feb 2025

8/10 Good

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the location, rooms were good but noticed quite a few holes, marks on the walls in the bedroom. Just kind of slapped together renovations. (This was in the Annex)
Stayed 2 nights in Feb 2025

8/10 Good

mishma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 full bathrooms and 2 separate bedrooms for a great price. They need to make the floor of the kids pool smooth. It is very rough. And the water needs to be warm for the kids pool.
Stayed 3 nights in Jan 2025

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Chelsea

Stayed 2 nights in Feb 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Folks at check in were super nice, check in and out was easy and smooth. The suite is showing its age a bit but was clean and well kept. The place was jam packed with hockey teams of kids running up and down the halls, and adults hollering in the corridors after 10 PM. Bed wasn’t super comfortable, and it wasn’t clear that you had to bring your own towels to the pool. Pool has no change room either, which sucks. Adding an explanation about the pool to the info sheet you get at checkin would be a great improvement. Just “there are no change rooms, bring towels from your room,” etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was very accommodating
Stayed 2 nights in Jan 2025