Sentido Galosol

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sentido Galosol

Aerial view
On the beach, sun loungers, beach umbrellas, beach towels
View from property
Indoor pool, 2 outdoor pools, open 8:30 AM to 6 PM, pool umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Parking available

Explore the area

Map
Rua D. Francisco Santana, Caniço de Baixo, Santa Cruz, Madeira, 9125-031
  • Ponta da Oliveira
    3 min walk
  • Palheiro Golf Club
    9 min drive
  • Palheiro Gardens
    11 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    10 min drive

Room options

Twin Room, Side Ocean View

  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

Sentido Suite (2 bedrooms)

  • Sea view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Sentido Side Sea View

  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

Sentido Fitness Suite (1 bedroom)

  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

Twin Room, Garden View

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Room, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Sentido Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Master Suite (2 bedrooms)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Suite

  • 473 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Sentido Galosol

4-star Santa Cruz hotel with 2 restaurants
Catch some rays at the beach or spend the day relaxing at Sentido Galosol's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Sentido Galosol offers 125 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Onda Revital Lounge has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sentido Galosol you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a children's pool, a sauna, and a fitness center. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2023.

Sentido Galosol is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Atlantis Restaurant - This beachfront restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 5 per day)
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Self parking on site (EUR 5 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atlantis Restaurant

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Pilates classes
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (3,229 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 78

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per person (roundtrip)
  • Airport shuttle fee per child: EUR 20 (roundtrip), (from 2 to 12 years old)
  • Self parking fee: EUR 5 per day
  • Nearby parking fee: EUR 5 per day (492 ft away)
  • Late check-out fee: EUR 78 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Property Registration Number 3122

We should mention

Pool access available from 8:30 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Galo Galosol
Galo Galosol Canico
Galo Resort Hotel
Galo Resort Hotel Galosol
Galo Resort Hotel Galosol Canico
Galosol
Sport Hotel Canico
Sentido Galosol Hotel
Galo Resort Hotel Galosol
Sentido Galosol Santa Cruz
Sentido Galosol Hotel Santa Cruz

Sentido Galosol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 328 reviews" "
Rating 8 - Good. 129 out of 328 reviews" "
Rating 6 - Okay. 26 out of 328 reviews" "
Rating 4 - Poor. 3 out of 328 reviews" "
Rating 2 - Terrible. 2 out of 328 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with lots of restaurants, lounges, loved the beach/pool/cliff area. Breakfast has a lot of variety. Limited parking and no dedicated shampoo or conditioner, only one bottle of soap/gel for both body and hair. Rooms renovated but not completely, the terrace and windows are still dated. Overall, we did enjoy our stay, there were a lot more positives than negatives.
Stayed 5 nights in Aug 2024

6/10 Okay

Chad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were nice and room was clean, but staff were unable to place our family travelling with children in adjacent rooms, despite prior request, which impaired our enjoyment of the holiday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

4/10 Poor

Alyssa

Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , wonderful restaurants and bar overlooking the sea, great access to swimming and snorkelling etc in local marine nature reserve.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sentido Galosol is a lovely hotel. Few complaints - no luggage cart to bring luggage (no bellhop service), very limited onsite parking (street parking available at 4. Euro/fay), no lotions in bathroom. Still, I would recommend. Good location, good breakfast, good price
Stayed 3 nights in Jul 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Oko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, great views and a nice sleeping experience. Would come again
Stayed 4 nights in Jun 2024

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at sentido Galosol. The staff was so nice and friendly. The breakfast was great with lots of variety and the facility was impeccable. I would highly recommend staying there.
Stayed 4 nights in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Almost perfect
A really nice resort, great breakfast and dinner buffet. Easy to take a bus to Funchal. The rooms were clean, and had a cool layout. My only complaint is that the room as too warm and humid for me to get a good nights sleep which negatively impacted my ability to get over the jetlag and enjoy the start of my vacation. The thermostat is the room does not change the temperature of the room, only displays the current temperature which, with the AC running all night showed the room temperature at 24°C.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, highly recommended!
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Charming
Very charming place with nice views.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a long weekend. Good gym and range of classes. Enjoyed the sunrise yoga and the activities organised by Lokoloko next door were fantastic. All the staff at the hotel were amazing, so friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really really enjoyed my stay. Hotel was clean and quiet and served my needs perfectly. Hotel staff was able to arrange for a rental car for me when I arrived to the hotel. Free parking was very limited but, I was always able to find paid street parking not far from the hotel. So not really a big deal. The hotel staff are superb. A special acknowledgement to Barbara Gomez who is so kind, professional, always had a smile on her face and offered great suggestions for things to do in Madeira during my stay. My only “complaint” which is minor is the temperature of the hot water in my room . I like the option of very hot water when it comes to bathing/showering. The water in my room was barely lukewarm. Outside of this minor issue, I would most certainly would stay at this hotel again.
Stayed 5 nights in Mar 2024

8/10 Good

martyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and super helpful. Me and my partner used the pool, spa and fitness facilities every day and really enjoyed the sunrise yoga classes. The buffet breakfast was decent. Hiring a car is necessary as there is very little within walking distance of the hotel. But the island is only small, so you can reach most places with a short drive from the hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
A great spot to relax at the end of our trip
Stayed 2 nights in Feb 2024

10/10 Excellent

Tranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a ocean view and the surrounding area was beautiful and peaceful.
Stayed 11 nights in Jan 2024

10/10 Excellent

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for active holiday
Great location in the waterfront. Perfect for active holidays as it offers a wide range of options to suit all tastes.
Stayed 4 nights in Dec 2023

10/10 Excellent

Chiam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking - not great because of limited spaces available. End up playing musical chairs/cars. Great service from Staff at reception - Duarte Santos and breakfast staff. Commendable! Thank you. Close to airport and amenities. Require own transportation.
Stayed 3 nights in Dec 2023

8/10 Good

Anca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a 4 star hotel indeed
Positives: - staff is friendly - location is nice and quiet - activities like yoga, diving, hiking trips - landscaped area around the hotel - it's actually two hotels so more facilities - sommelier is amazing. Great wine tasting. - nice to see solar panels and water saving Improvements: - a proper coffee at breakfast - breakfast smoothies always run out - a sewage smell in all the lifts and toilets - no free water offered in the room - beach towels refreshed only for a fee - blue bar only has basic snack food - masseuse at spa doesn't seem to know what they're doing. Also, a 60min massage lasted for 40min. - asked to pay upfront upon check-in - check-in staff should make it clear whether your room is ready for early check in or not. We were led to believe we can check-in 2 hours early but our room wasn't actually ready which we only found out after 20min of paperwork. Not upset about the wait, only about the bad communication and expectation management - last thing you need when you haven't slept all night.
Stayed 7 nights in Oct 2023

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It is not often that we are impressed with big hotels but this one is absolutely perefect. Every aspect of it and the best saunas we've been.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

Lara Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon here and had the best time! The staff were friendly, they even gave us a bottle of champagne and card on our arrival. It was really special. Would love to come back and hope we do.
Stayed 6 nights in Oct 2023