8/10 Good
Chia Wei
Traveled with partner
Mar 7, 2025
Liked: Property conditions & facilities
The location is great, it’s super convenient to take grabs everywhere and the parking makes it easy for car pick up rides. There’s restaurants and grocery stores within a minute walk radius. The staff are friendly but poor communication and understanding. I called down to the restaurant, it took 3 people to order, at the end I just went down. Also it took almost 2 hours to get towels for the room, called 3 times because they didn’t replace any while cleaning. Then there was another incident with dry cleaning. I was very specific with my laundry and even written it down to make sure it was brightened but nothing was done. PS. DO NOT USE THE WASHING MACHINES. It ruined all my nice clothes, my stuff came out dirty and murky, I don’t know if it was the water or the machines but I tried multiple and they all made my clothes dark and streaks of dirt. I think overall the amenities (pool gym) and location were their best features but they can definitely work on communication and clean their washing machines.
Chia Wei
Stayed 12 nights in Feb 2025