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COMO Uma Canggu

5.0 star property

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Photo gallery for COMO Uma Canggu

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Penthouse (COMO) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from room
Exterior
Penthouse (COMO) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
Jalan Pantai Batu Mejan, Echo Beach, Canggu, Badung, 80361
  • Echo Beach
    ‪1 min walk‬
  • Batu Bolong Beach
    ‪13 min walk‬
  • Berawa Beach
    ‪6 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪52 min drive‬

Room options

View all photos for One Bedroom Seaview Residence

View from room

One Bedroom Seaview Residence

  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Batu Mejan)

Suite (Batu Mejan) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Batu Mejan)

  • 1615 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (COMO)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse (COMO)

  • 4306 sq ft
  • Sea view
  • Sleeps 8
  • 3 King Beds

View all photos for Room, 2 Bedrooms (Lagoon Pool Residence)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Bedrooms (Lagoon Pool Residence)

  • 2153 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse (COMO)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse (COMO)

  • 4306 sq ft
  • Sea view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Patio (Garden)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Patio (Garden)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

One Bedroom Suite

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Canggu)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Canggu)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Canggu)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Canggu)

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Bedroom (Residence)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Bedroom (Residence)

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Sea View (Residence)

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 2 Bedrooms, Sea View (Residence)

  • 1938 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 Bedroom (Lagoon Pool Residence)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Bedroom (Lagoon Pool Residence)

  • 969 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Lagoon Pool Residence)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Bedrooms (Lagoon Pool Residence)

  • 2153 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Bedrooms (Residence)

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 2 Bedrooms (Residence)

  • 1938 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room (Uma Pool Residence)

Room (Uma Pool Residence) | View from room

Room (Uma Pool Residence)

  • 3122 sq ft
  • Sleeps 5
  • 2 King Beds

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About this property

COMO Uma Canggu

5-star hotel in Batu Bolong
Spend the day catching some rays at the nearby beach, relaxing by one of COMO Uma Canggu's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
COMO Uma Canggu offers 119 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
COMO Uma Canggu features 2 outdoor swimming pools and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

COMO Uma Canggu is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
COMO Beach Club - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Glow juice bar - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: IDR 363,000 for adults and IDR 181,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • COMO Beach Club
  • glow juice bar

Things to do

  • 2 outdoor pools
  • Archery
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Library
  • Pilates classes
  • Playground
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Dining table
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1278970.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 363000 for adults and IDR 181500 for children
  • Airport shuttle fee: IDR 601370 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1278970.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

COMO Uma Canggu Hotel
COMO Uma Canggu Bali
COMO Uma Canggu Hotel
COMO Uma Canggu Canggu
COMO Uma Canggu Hotel Canggu
COMO Uma Canggu CHSE Certified

COMO Uma Canggu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 234 reviews
Rating 8 - Good. 47 out of 234 reviews
Rating 6 - Okay. 10 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

hyejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Beautiful rooms Staff were really nice Lovely breakfast overlooking the ocean Will come again
Stayed 1 night in Dec 2024

10/10 Excellent

Ash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property but I didn’t receive the VIP upgrade Disappointing Am back there on 3 December Hope to get it then
Stayed 1 night in Nov 2024

10/10 Excellent

Lidija

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Como Uma Canggu. The staff are amazing and very accomodating.
Stayed 6 nights in Nov 2024

8/10 Good

Vanessa, BONDI JUNCTION

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There has been a change in how they charge for book now pay later. They failed to advise in a timely manner that they needed a deposit 24 hours before checking. We received a whatapp text in transit and it was just very sloppy. You need to state at time Of booking that you require a prepayment 7 days prior - they kept sending me the cancellation notice and I never cancelled !!! It’s was distressing to say the least. We were upgraded to a garden room which was much appreciated. The staff as usual were great and the complimentary massage as a VIP was worth it. The only complaint about this property is during busy period the pool staff need to clear the cabanas and pool chairs. People think they can dump their stuff and leave for the whole day only to return at the end of the day when that is a loss of revenue for the hotel as other guests wanted a daybed and we’re going to spend money and eat. Please revise your policy and advise guests that belongings will be removed and the lounge made available if they leave it unattended for more than 60 minutes. It’s not fair for the other paying guests. Also there was a big noise complaint as there was bass music coming from One of the bars until 3am and it was so loud. The Como is so far removed and a luxury hotel not a backpacker hotel but with the new beach clubs around and restaurants the music is so loud. Please work with the local authorities to come to an agreement about the sound being turned down after midnight
Stayed 6 nights in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly kind. The beach was very dirty
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The restaurant was good for breakfast. The amenities are really good. The staff went above and beyond to make sure our stay was enjoyable. The Pilates instructor was good. Service was impeccable. Unfortunately, there was a very strong smell in the room (humidity/mod). It made it very difficult to sleep at night as the smell becomes stronger. If you are sensitive to smell I would be careful with this place. Otherwise it was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pawan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the resort !
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Stayed 2 nights in Sep 2024

10/10 Excellent

penny

Traveled with group
Liked: Cleanliness
Amazing place to stay. I would love to live there it was so great!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Julie Ann

Traveled with family
Wish I had read the reviews before we booked! Here we are looking at a wall, no view at all. The cleaning and restaurant staff are fabulous, very nice to deal with and helpful. Breakfast has been beautiful each morning and we have enjoyed the pool. So there are some positives just a real shame about the room situation, it’s been very poorly designed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Na Yeon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sufen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm and friendly staff. Spa massage was relaxing as always and the breakfast is something not to be missed
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very accommodating staff. The hotel didn’t feel much different than a standard hotel in the states. Pristine rooms and wonderful onsite food options made up for the lacking wow factor.
Stayed 2 nights in Jun 2024

4/10 Poor

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old girl now but location excellent
We've stayed at Como Canggu before as well as Ubud & Maldives. Como Canggu presents as a 5 star but boy there is lots of room for improvement. We checked in at 3am after a very long flight delay, and paid for the day before. Walked in and had to walk straight out due to the strong odour of mould. Wowee. Another room organised within 30 mins. Como Beach Club was full of screaming unsupervised children. Twas crazy! Spoke to staff and they advised that the parents were in the restaurant having lunch. Yikes! There really should be a separate area for families. A Beach Club is to be enjoyed for a quiet swim or a cocktail by the pool, reading a book, not screaming children. Never again! I didn’t pay $1100 per night to go to Como Beach Club and experience that. Another guest got involved but it was a ridiculous situation 🙄. The staff are the best asset of the hotel. Cannot fault anyone. From Reception, to Restaurants, to Gym, to Housekeeping and Gardeners ... every single one has a beautiful smile and a greeting to you. They really do make the resort. The rooms are going to need an update soon. Some lights didn’t work but they were replaced within 24hrs though. The location on the beach is phenomenal though. A+ for location. Would I return? For the pricing, no. Better value for us elsewhere.
Stayed 5 nights in May 2024

6/10 Okay

Harry

Stayed 4 nights in May 2024

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right on the beach
Stayed 1 night in May 2024

2/10 Terrible

Cassandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Room comfort
Abit old interior
The hotel room is huge. But condition of the cupboards are abit old. Wish they renovate abit.
Stayed 3 nights in May 2024

10/10 Excellent

Sharan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, lovely staff.
Stayed 5 nights in May 2024

10/10 Excellent

David, Vancouver

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property in what is becoming an over run Canggu. The pool and beach are a great refuge. The breakfast, lunch and menu are well priced and the food great. Gym is great, the coffee too! The hotel does have a musty/mold smell and we had the change rooms a few times. If you’re sensitive to mold… you should know.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vanessa, BONDI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the team from arrive through to check out you looked after us and the service was top class and impeccable. You waited on us after our flight was delayed and gave us the ability to order so there would be food in our room. The spa staff were suberb and wonderful and looked after us, the team at the pool and beach club extremely friendly and professional and also housekeeping was always friendly, helpful and professional. Security and front desk staff always polite and friendly. Cannot wait to come back
Stayed 7 nights in May 2024