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Grande Hotel Canela

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grande Hotel Canela

Front of property
Children's play area - outdoor
Exterior
BBQ/picnic area
Indoor pool, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000
  • Cathedral of Our Lady of Lourdes
    16 min walk
  • Dreamland Wax Museum
    4 min drive
  • Parque Terra Magica Florybal
    4 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    102 min drive

Room options

View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Luxury Double Room, 1 Bedroom

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Chalet

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Chalet

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Tri Hotel Canela

Pool
Breakfast included
Pet friendly
Kids pool
4.6 out of 5, Wonderful, (919)
The price is $43
per night
$45 total
includes taxes & fees
Dec 8 - Dec 9
Tri Hotel Canela

About this property

Grande Hotel Canela

3.5-star Canela hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center.
Grande Hotel Canela offers 94 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Grande Hotel Canela features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site.

Grande Hotel Canela is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Grande Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Grande Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 222 reviews" "
Rating 8 - Good. 63 out of 222 reviews" "
Rating 6 - Okay. 11 out of 222 reviews" "
Rating 4 - Poor. 3 out of 222 reviews" "
Rating 2 - Terrible. 1 out of 222 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marcus

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin.
Stayed 2 nights in Jan 2022

10/10 Excellent

MARIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

HENRIQUE

Stayed 1 night in Aug 2024

8/10 Good

Luana

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um bom hotel
O hotel é antigo, mas bem conservado. Café da manhã simples, mas bom, produtos frescos. Funcionários gentis. Quarto confortável. Único problema que eu sugiro que seja resolvido é o ar condicionado que estava em curto, com uma luz forte piscando de forma intermitente atrapalhando o sono. Tive que cobrir o aparelho para poder dormir. No mais tudo tranquilo. Recomendo o hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

antonio de padua

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel muito bem localizado , ao lado do centro de canela , lugar agradável e arborizado. O quarto deixou a desejar , armário mofado e colchão velho e mofado , tá na hora de uma boa reforma. Hotel de fácil acesso e bom estacionamento para carros , equipe educada e cordial.
Stayed 4 nights in Apr 2024

10/10 Excellent

Flavio

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel. Muy linda ambientacion. Antiguo. Lago pileta limatizada, excelente comida, bicis para recorrer el predio
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena
Hotel bastante antigo, mas muito confortável.
Stayed 9 nights in Mar 2024

10/10 Excellent

Osvaldo José Pereira de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia.
Ótima estadia, hotel bem cuidado como um lindo bosque. Excelente para estar em casal ou família.
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel TOP
INCRIVEL
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

João carlos

Stayed 1 night in Mar 2024

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel incrível com uma vista para o lago e contato com a natureza, porém o que deixou a desejar foi o colchão da cama de casal o qual afundava nos dois lados formando um “morro” no centro da cama deixando a noite de sono desconfortável.
Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Stayed 1 night in Mar 2024

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Kemersson

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Emanuelle

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!
O hotel é muito limpo, atendimento excelente, local muito lindo em meio a natureza, alimentamos os gansos, vimos alguns peixes, museu muito interessante,… enfim, amamos nossa hospedagem!
Stayed 1 night in Mar 2024

10/10 Excellent

Madalena

Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
Quarto limpo, confortável e espaçoso. Café da manhã excelente, com boa variedade de frutas, pães e bolos. Atendimento dos funcionários muito bom.
Stayed 6 nights in Feb 2024

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
O hotel está super bem localizado. A área verde é imensa, tem até uma trilha dentro do hotel, linda por sinal. O atendimento é super cordial. Camas confortáveis. O café da manhã é um luxo, tudo gostoso, bastante variedade. Limpeza excelente. Usam energia solar e se preocupam com a manutenção do verde no hotel. Indo novamente à Canela, desejo me hospedar lá.
Stayed 1 night in Feb 2024

6/10 Okay

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom, mas poderia ser melhor
Acomodação ok, o quarto é limpo, mas a cama de casal na verdade são duas camas de solteiro. Os profissionais são gentis e educados, os pequenos problemas que tive foram solucionados. Só acho que o hotel poderia ter se preparado melhor para datas festivas, onde há lotação máxima. Neste ponto, ficou perceptível que o hotel não soube se organizar para isso. No café da manhã, tínhamos que ficar um bom tempo aguardando os alimentos serem recolocados. Durante os eventos do sunset, havia apenas 1 garçom disponível, a mesma pessoa anotava e entregava os pedidos. Fiquei aguardando mais de 1h por um drink e uma pequena porção de batatas. Pelo menos o hotel isentou a cobrança em função da demora. O local é agradável e calmo, mas pecou em alguns pontos.
Stayed 2 nights in Feb 2024