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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Front of property
Two Bedroom Loft + $90 Daily Resort Credits | View from room
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (+ $65 Daily Resort Credits)

Premium bedding, down comforters, free minibar, in-room safe

Suite, 2 Bedrooms (+ $65 Daily Resort Credits)

  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for Room, 1 Bedroom (+ $45 Daily Resort Credits)

Premium bedding, down comforters, free minibar, in-room safe

Room, 1 Bedroom (+ $45 Daily Resort Credits)

  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Room, 1 Bedroom, Ocean View (+ $50 Daily Resort Credits)

View from room

Room, 1 Bedroom, Ocean View (+ $50 Daily Resort Credits)

  • Ocean view
  • 1148 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, 2 Queen Beds (+ $25 Daily Resort Credits)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 2 Queen Beds (+ $25 Daily Resort Credits)

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Ocean + $35 Daily Resort Credits)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 2 Queen Beds (Ocean + $35 Daily Resort Credits)

  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Ocean View (+ $75 Daily Resort Credits)

Premium bedding, down comforters, free minibar, in-room safe

Suite, 2 Bedrooms, Ocean View (+ $75 Daily Resort Credits)

  • Ocean view
  • 1690 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits) | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Ocean, + $35 Daily Resort Credits)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed (Ocean, + $35 Daily Resort Credits)

  • Ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front + $125 Daily Resort Credits

Three Bedroom Ocean Front + $125 Daily Resort Credits | Terrace/patio

Three Bedroom Ocean Front + $125 Daily Resort Credits

  • Ocean view
  • 4628 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft + $125 Daily Resort Credits

Three Bedroom Loft + $125 Daily Resort Credits | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock

Three Bedroom Loft + $125 Daily Resort Credits

  • Ocean view
  • 3500 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits)

Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits) | Dining room

Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits)

  • Ocean view
  • 2723 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft + $90 Daily Resort Credits

Two Bedroom Loft + $90 Daily Resort Credits | View from room

Two Bedroom Loft + $90 Daily Resort Credits

  • Ocean view
  • 2210 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse + $90 Daily Resort Credits

Two Bedroom Penthouse + $90 Daily Resort Credits | Terrace/patio

Two Bedroom Penthouse + $90 Daily Resort Credits

  • Ocean view
  • 3315 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.2 out of 5, Very Good, (1006)
The price is $191
per night
$234 total
includes taxes & fees
May 21 - May 22
Villa del Palmar Cancun Luxury Beach Resort & Spa

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5-star Punta Sam property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a smoke-free property.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 988 out of 1524 reviews
Rating 8 - Good. 297 out of 1524 reviews
Rating 6 - Okay. 118 out of 1524 reviews
Rating 4 - Poor. 62 out of 1524 reviews
Rating 2 - Terrible. 59 out of 1524 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khamla, Croton on Hudson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really wonderful staff, excellent food and great value for money. The beach was clean and not crowded though we did go in low season. Take the ferry to Isla Mujeres using the Ultra Carga ferry. The only thing I didn’t like was the overly aggressive timeshare marketing. We made the mistake of sitting in on their pitch which went on for three hours!!!!! I had to tell them we were done with them before they would let us leave. It really spoiled our first day at the resort.
Stayed 7 nights in Jan 2025

6/10 Okay

Asraful, Sammamish

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room I booked "Two Bedroom Ocean Front" Room and when I went to check in they gave me "2 Bed Room Ocean View." The price is lot different. When I showed them the booking from Expedia they found the mistake but they didn't have any 2 bedroom ocean front available. The property manager and front desk people were excellent and tried to help me with the mistake. They asked me to come to front desk next day so that they can move us to a new room. The manager moved us to 3 bedroom ocean front room and gave extra resort credit to compensate. I really appreciate all the people at the property to help. However, I had to waste almost a whole day going back and fort in the front desk and changing room. I lost the whole day of vacation.
Stayed 6 nights in Dec 2024

10/10 Excellent

sidhesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and thanks to Expedia for amazing package.we enjoyed our stay at the resort.
Stayed 4 nights in Jan 2025

8/10 Good

Aasish

Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute trip and truly an excellent vacation. I took my 2 boys (16 & 9 yrs) and we had a wonderful time. The food was excellent; the grounds, pool, hot tubs, beach, activities were fantastic. The personnel were courteous, helpful, professional, and went above and beyond to make our stay wonderful. We cant wait to go back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, only dislike was that we weren't sure if how to use the room credit money we received
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade for our anniversary was awesome. Not a lot of beach hiking at this property. Good was good but not great. Rooms were beautiful with very nice ocean views.
Stayed 4 nights in Oct 2024

10/10 Excellent

James Lee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This so far has been the best all inclusive experience I've had. Everything was clean and well maintained. The food and drinks were of good quality and had flavor. As far as the employees there, everybody was nice, helpful and made sure you got everything you needed and wanted the way you wanted it to the best of their ability. The only thing i do wish is that this resort had more activities and definitely more music. It was a little too quiet. I suggested maybe some more music, particularly latin music so you actually feel like you're in Mexico.
Stayed 5 nights in Jan 2025

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service
It’s very bad and the stuff they are not friendly and they don’t care of anything
Stayed 8 nights in Jan 2025

8/10 Good

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of the complimentary drinks was disappointing. I’m told this is fairly common across all inclusive resorts. Little to no alcohol in cocktails. All other services were top notch.
Stayed 4 nights in Jan 2025

4/10 Poor

Karlee

Liked: Cleanliness
Disliked: Staff & service
The property itself was very beautiful. The reason for this poor review is due to the fact that we went there to relax but ended up with a nightmare on our hands headed home. The hotel charged my dad‘s credit card a very high amount of money I am not allowed to say apparently in American dollars instead of pesos. When he called to correct the issue, they said they required him to send his credit card and passport and could not correct the issue. We had to contact the bank to get involved. Additionally, Expedia sells trip insurance, but refuses to cooperate with them when it comes time to file a claim. We had to leave our vacation due to illness, and filed a claim in the beginning of December. It is about to be February and the insurance company still says they are waiting to hear back from Expedia. I am starting to get the feeling Travel Guard and/or Expedia is a scam.
Stayed 7 nights in Dec 2024

10/10 Excellent

Avishag Fine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Alicia Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our extended family and with small children ( 1 year to 9) . We had a fantastic experience. It was a very laid back and Family friendly environment, but yet checked all the boxes for the adults. It didnt feel like a theme park and was a true vacation. We will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 5 nights in Jan 2025

2/10 Terrible

Jiae

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service are not good. I feel it is not all inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna Nueva Elnar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent 4night stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the heated pool, we wish they had a buffet available for all the meals not just the breakfast, but the restaurants were nice too.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Senadina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Saulo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff! Clean location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael Joseph

Stayed 7 nights in Jan 2025

10/10 Excellent

Angela Sue Hampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is top notch. You are welcomed with a cold towel and given every courtesy when you arrive. The staff is amazing, friendly and they remember you and you are greeted by name as you visit the different areas of the hotel. The view from the room while either lounging in the hammock or relaxing in the spa on our balcony is breath-taking. There are little touches thought the hotel and your room that make the stay an experience to relive over and over. Def coming back.
Stayed 5 nights in Dec 2024