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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

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Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Front of property
Exterior
View from room
View from room
On the beach, white sand, free beach cabanas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪11 min walk‬
  • Playa Mujeres Golf Club
    ‪5 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 1834 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

  • 1834 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

  • 4813 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | 2 bedrooms, premium bedding, down comforters, minibar

Junior Suite Swim Up 2 Queen Beds

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down comforters, minibar

Junior Suite 2 Queen Beds

  • 588 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

  • 588 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | 2 bedrooms, premium bedding, down comforters, minibar

Three Bedroom Ocean Front

  • 4335 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

  • 1246 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star Punta Sam property with free water park
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Garza Blanca Resort & Spa Cancun - All Inclusive has designated areas for smoking.

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 149 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra Lee, Tulsa

Stayed 4 nights in Mar 2025

10/10 Excellent

caleb

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay! Our stay at Garza Blanca was truly exceptional, and it was made even more special by the incredible staff. From the moment we connected through Expedia, *Daniela* was amazing. She ensured that my husband’s birthday was unforgettable, going above and beyond to make us feel welcomed. She is incredibly kind, polite, and genuinely cares about guests’ experiences. Every hotel needs someone like *Daniela* who runs things with such dedication! *Yuri*, our butler, was outstanding from day one. She provided excellent recommendations for restaurants and activities that the entire family enjoyed. Her attention to detail and commitment to making our stay seamless did not go unnoticed, she made sure we were always well-informed and comfortable. The Kids Club team, including *Karen* and *Carmen*, were phenomenal! Our kids were engaged in fun activities the entire time, and they absolutely loved being there. They never wanted to leave, which speaks volumes about how wonderful and caring the team is. *Adrian* was incredibly helpful with our suitcases and always ensured we had water. His politeness and positive attitude made our experience even better. Beyond the exceptional service, the beach was pristine and well-maintained, making it a perfect spot to relax. Our room had breathtaking views, adding to the luxury of our stay. The restaurants were elegant and offered a wide selection of delicious, well-presented food. Every meal was a treat
Stayed 7 nights in Mar 2025

6/10 Okay

Liana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very packed when I visited, so I'm not sure if that had anything to do with it, but the service at the pool and the beach was horrible. There were no umbrellas available at the beach. Plus when I would finally find someone to order food and drinks, they would get the orders all wrong. For the price of this hotel, I didn't think it was worth the value. Additionally, I booked an ocean view 1 bedroom suite, but the views are more like partial ocean views. When you look outside, you're looking at the building across the way, not at the ocean. At least, provide an accurate description!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachael L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for children, took our 4 yr old and 8 yr old and it was a great family vacation
Stayed 5 nights in Mar 2025

4/10 Poor

Ali Reza

Stayed 7 nights in Mar 2025

10/10 Excellent

Mary Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food so much! The presentation, taste and quality were above our expectations. Thanks for the hospitable and warm service by the staff. They are amazing! Overall, it’s a great experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options
Stayed 3 nights in Feb 2025

10/10 Excellent

Eveline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it

10/10 Excellent

Hadas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bryan

Stayed 5 nights in Jan 2025

10/10 Excellent

Ahmet, Weston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New resort, helpful staff, family oriented, large option of restaurants You have to get reservations for dining which was little frustrating since most of the tables were empty but they restricted and it’s almost impossible to get reservations in advance of your trip.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place! Had a 2 bedroom suite. Loved everything about it-wonderful friendly staff, very clean, restaurants were delicious, beautiful modern decor, spacious balcony with comfortable hammock, spa is wonderful & beautiful. pools & beach are gorgeous. Adults only rooftop pool was usually a peaceful oasis (depending on the type of crowd there), away from screaming kids, and service there was great too. Would love to return. Only slight downside was the room setup- a little awkward for us as we were traveling with our adult kids & significant others, and bathroom is wide open to bedroom with a clear glass shower- hard to have privacy. Didn’t spoil anything for us, just had to move around in the room a bit to give each other space. Wish I was still there! Loved our stay!
Stayed 5 nights in Feb 2025

4/10 Poor

Ekaterina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Resort is pretty, pools are clean and the beach is beautiful. But it was one of the most stressful vacations by far. despite getting an all-inclusive option i was struggling to get my family fed as all restaurants require reservations aside from breakfast buffet . So we ended only being able to eat dinner 2/5 nights here. If you have kids word of advice plan all your meals with pre-arrival concierge. One night we were told to go to the nearby resort for dinner buffet-style, so we did. And one of my family members had the most horrific gastroenteritis for 24 hours. We have notified concierge so they could pass it along to the management. They also tried to charge me extra 800$ for one of the kids being 15 and hence considered an adult. Everything was booked via expedia where ages of kids are specified so we fought this one and won. Overall i would NOT recommend this resort to anyone who wants to relax and who has kids. Most stressful all-inclusive experience in my life.
Stayed 6 nights in Feb 2025

6/10 Okay

Kelly

Traveled with group
Liked: Cleanliness, amenities
Unwelcoming Front Desk staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abram

Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Stayed 4 nights in Feb 2025

2/10 Terrible

Harleen Kaur

Stayed 4 nights in Feb 2025

10/10 Excellent

Hassan

Stayed 8 nights in Feb 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was accessible.
Stayed 5 nights in Feb 2025

8/10 Good

Anshul, Laurel

Stayed 5 nights in Jan 2025

10/10 Excellent

MATTHEW COLIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, extremely clean, rooms are well equipped. Beach area is not great.
Stayed 7 nights in Feb 2025

10/10 Excellent

Joe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family vacation! Great service, great good, and good drinks.
Stayed 6 nights in Feb 2025

10/10 Excellent

Griselda San

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six had an unforgettable stay at Garza Blanca Cancun! From the moment we arrived, the resort exceeded our expectations with its family-friendly atmosphere and top-notch service. The kids' club was a huge hit with our 8 and 11-year-old, keeping them entertained with fun activities while we enjoyed some relaxation time. The pools were absolutely amazing, offering plenty of space to swim, lounge, and enjoy the stunning views. We also loved the Pool Zumba, great energy. The food was the true star of the show—every meal was a delight, from the breakfast spreads to the gourmet dinners. The variety, quality, and presentation were top-tier, making every dining experience feel special. Everything about this resort is designed with families in mind, making it a perfect choice for a luxurious and stress-free getaway. We can’t wait to return!
Stayed 5 nights in Feb 2025

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at garza blanca cancun. The resort is amazing. We definitely going back.
Stayed 4 nights in Dec 2024