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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

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Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Aerial view
View from room
Exterior
View from room
On the beach, white sand, free beach cabanas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪9 min walk‬
  • Punta Sam Beach
    ‪9 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed + $75 Daily Resort Credit

View from room

Junior Suite Swim Up 1 King Bed + $75 Daily Resort Credit

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite + $100 Daily Resort Credit

View from room

Two Bedroom Suite + $100 Daily Resort Credit

  • Lagoon view
  • 1834 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up + $90 Daily Resort Credit

One Bedroom Swim Up + $90 Daily Resort Credit | Living area | IPod dock

One Bedroom Swim Up + $90 Daily Resort Credit

  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View + $110 Daily Resort Credit

View from room

Two Bedroom Ocean View + $110 Daily Resort Credit

  • Sea view
  • 1834 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed + $60 Daily Resort Credit

View from room

Junior Suite Ocean View 1 King Bed + $60 Daily Resort Credit

  • Ocean view
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft + $150 Daily Resort Credit

Three Bedroom Loft + $150 Daily Resort Credit | Terrace/patio

Three Bedroom Loft + $150 Daily Resort Credit

  • Ocean view
  • 4813 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View + $90 Daily Resort Credit

View from room

One Bedroom Ocean View + $90 Daily Resort Credit

  • Ocean view
  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds + $75 Daily Resort Credit

Junior Suite Swim Up 2 Queen Beds + $75 Daily Resort Credit | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Up 2 Queen Beds + $75 Daily Resort Credit

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds + $60 Daily Resort Credit

View from room

Junior Suite Ocean View 2 Queen Beds + $60 Daily Resort Credit

  • Ocean view
  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds + $50 Daily Resort Credit

Premium bedding, down comforters, minibar, in-room safe

Junior Suite 2 Queen Beds + $50 Daily Resort Credit

  • Lagoon view
  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed + $50 Daily Resort Credit

View from room

Junior Suite 1 King Bed + $50 Daily Resort Credit

  • Lagoon view
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front + $150 Daily Resort Credit

Three Bedroom Ocean Front + $150 Daily Resort Credit | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Ocean Front + $150 Daily Resort Credit

  • Ocean view
  • 4335 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite + $80 Daily Resort Credit

IPod dock

One Bedroom Suite + $80 Daily Resort Credit

  • Lagoon view
  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • Sea view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star Punta Sam property with free water park
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Garza Blanca Resort & Spa Cancun - All Inclusive has designated areas for smoking.

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 986 reviews
Rating 8 - Good. 145 out of 986 reviews
Rating 6 - Okay. 59 out of 986 reviews
Rating 4 - Poor. 35 out of 986 reviews
Rating 2 - Terrible. 41 out of 986 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at garza blanca cancun. The resort is amazing. We definitely going back.
Stayed 4 nights in Dec 2024

2/10 Terrible

DIANA HOSSAM

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Pros: Great food in restaurants like Dao & Blanca Blue. Waiters, poolside staff, housecleaning are great, very kind and excited to help you in anyway. Cons: 1. They immediately try to sell you timeshares at check-in. We tried to dodge our rep but she called our room THREE times the next day to find us. 2. At checkin we were told Expedia gave us 180$/day or $900 hotel credit for the total 5 days to use in the hotel- hotel pushed back & tried to make sure if something was over $180 we would have to pay the difference (even though the contract clearly states “Any remaining credit will be applied to the final statement upon checkout). 3. During my massage, the masseuse asked if her pressure was okay, I kindly said can you apply a little more? Her immediate response: “Would you like to upgrade this to a deep tissue massage for $35 more?” 4. Power went out 3 times in one night & clearly backup generators are not a thing bc the power would be out for more than 10 mins each time. Elevators completely stopped working & no hallway lights to lead to the nearest exit. Major hazard! 5. All dining has checks even if you’re all inclusive! Couldn’t even walk out the buffet with a coffee without having to sign a check. You actually can’t leave the buffet with food at all (literally have never been at an all inclusive where that was the policy) Overall pick a different resort, Garza Blanca charges premium services yet can’t even provide the basics like hospitality or electricity.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It has the best food and the best accommodations in all of Cancun. Five diamonds.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 10 day stay at this beautiful Resort! Food, drinks, atmosphere all wonderful! It wasn't at full capacity, which worked out great for us! No getting up early to secure chairs, etc. Highly recommend the one bedroom suite, ocean view.
Stayed 9 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided amazing service and were all friendly. Every restaurant was amazing. I absolutely will be returning again because there was more to do than we could tackle in 1 visit. I highly recommend making dinner reservations for each night of your stay at least a few days ahead. They are easy enough to change once you arrive if needed.
Stayed 5 nights in Jan 2025

8/10 Good

Issac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful modern and clean !! The gym was great with all new equipment. The food was better than all the other all inclusive that I’ve tried . The spa massage was amazing !! The butler service was helpful! There is a washer and dryer in the room along with a stove and microwave! The downside for me was the nightlife . There is none ! Boring after 5 pm! There needs to be shows and more things for kids to do around the hotel ! The place was also very small. Rooftop is for kids only , restaurants book up fast . Book all your dinners in advance! Best restaurants for me was the steakhouse and the hiroshi ( Japanese) .
Stayed 8 nights in Jan 2025

10/10 Excellent

Lovely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing had an amazing stay. My Butler Yuri made it everything so easy and checked in on us everyday. She was the best! Carlos from the Gourmet hall provided us with the best service every morning for breakfast. I will definitely be going back to this resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Mike

Stayed 7 nights in Jan 2025

2/10 Terrible

Valentin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extra charges
Stayed 10 nights in Jan 2025

2/10 Terrible

Ravinder

Stayed 4 nights in Jan 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Safe, and good experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kimberly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had amazing servers and bartenders. Wish you had more beach to walk, but was ok for the short time we were there and I know you are expanding. Clean rooms and great staff!
Stayed 5 nights in Jan 2025

8/10 Good

Leticia

Stayed 3 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Getting the required dinner reservations were a bit of pain but otherwise an excellent experience
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Anglo was excellen
Stayed 7 nights in Dec 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff, we will be back

Beautiful resort, friendly staff, really good food considering all inclusive, front desk staff a little slow but this is common. Some inconsistency with room restocking, no towels one day, mini bar restocked only half the time but direct access through WhatsApp with a very friendly attendant and things were corrected immediately. We would come back for sure. Perfect beach location.
Stayed 7 nights in Dec 2024

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They promised us upgrades and discounts and gave us nothing no one was helpful and we won’t be going back
Stayed 7 nights in Dec 2024

8/10 Good

jimmy

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dilmurod, plainfield

Stayed 5 nights in Dec 2024

10/10 Excellent

Chahine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Alana, Belleville

Stayed 5 nights in Mar 2024

10/10 Excellent

Alexandra

Stayed 7 nights in Dec 2024

6/10 Okay

Botagoz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024