Ratings based on 2,136 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 24, 2024 on Expedia
I was concerned about losing Capt’s Cove and La Conquistador as dining options but the new Bistro did a great job of minimizing those concerns. The ambience of the waterfront dining at CCove will be missed, however. The service level of the staff is what makes this place so outstanding and it is still there.
by A verified traveler
Posted Apr 23, 2024 on Expedia
Beautiful gardens, all inclusive is a great choice
by A verified traveler from Pasco
Posted Apr 23, 2024 on Expedia
Wonderful vacation spot! Quiet, safe, very clean, and friendly staff! Cannot wait to go back
by A verified traveler
Posted Apr 23, 2024 on Expedia
The staff were very friendly and welcoming!
One of the cleanest resorts that we’ve stayed!!
Food was great, beach was white sand and beautiful!
Every room has a great ocean view!
We will certainly return and suggest to others.
by A verified traveler
Posted Apr 21, 2024 on Expedia
Wonderful
by A verified traveler
Posted Apr 21, 2024 on Expedia
Beautiful well-kept property with amazing staff.
by A verified traveler
Posted Apr 20, 2024 on Expedia
This was my first time ever to Cancun so i dont know how any other resort is but my family and i had a blast at the Royal Sands
by A verified traveler
Posted Apr 19, 2024 on Expedia
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by A verified traveler
Posted Apr 19, 2024 on Expedia
by A verified traveler
Posted Apr 19, 2024 on Expedia
staff rude , service sucks