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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Balcony view
On the beach, white sand, sun loungers, beach umbrellas
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪18 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 429 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • Ocean view
  • 945 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • Ocean view
  • 1373 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 1373 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Beachfront

  • Beach view
  • 945 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • Beach view
  • 429 sq ft
  • Sleeps 2
  • 2 Double Beds

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Premium bedding, free minibar, in-room safe, blackout drapes

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  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5814)
The price is $411
per night
$411 total
includes taxes & fees
May 3 - May 4
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About this property

The Royal Sands Resort & Spa All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

The Royal Sands Resort & Spa All Inclusive has designated areas for smoking.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1528 out of 2594 reviews
Rating 8 - Good. 580 out of 2594 reviews
Rating 6 - Okay. 293 out of 2594 reviews
Rating 4 - Poor. 102 out of 2594 reviews
Rating 2 - Terrible. 91 out of 2594 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay. We really enjoyed the great attentiveness and hospitality provided to us by all members of the staff. We really felt at home and cared for. One suggestion would be to perhaps have smart TVs in the rooms for a better experience when winding down. Other than that an excellent place and we will for sure be coming back!
Stayed 3 nights in Jan 2025

8/10 Good

Omar

Liked: Cleanliness
Good
Stayed 6 nights in Jan 2025

8/10 Good

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice winter getaway with friends.

8/10 Good

LOURDES

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay & the room had the best view of the beach! The rooms are a bit outdated and could use an update. The tubs was rusting and shower curtains had some discolouration. The bed covers were brown and not very soft, we had to switch them out with the softer comforters. Mar took care of us by booking our restaurants and answering questions we had. Our cleaner Veronica did a great job cleaning our suite and was very friendly. Oliver took very good care of us at the beach delivering our drinks and food orders. The only thing I wish they had was 24 hour bar service somewhere on the resort. Went for a bachelorette party so we probably should’ve done some research, but the resort is along the Main Street with many bars and restaurants. It’s a timeshare hotel so there were many retired couples and groups when we arrived. Not much of a party resort, but more of a relaxing resort. There weren’t many young people, but we made the most of it since we were a larger group. Overall it was 8/10 :)
Stayed 3 nights in Jan 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Property was beautiful and clean. Staff were kind and fun! Frieda was awesome at bringing the fun bingo games! All staff service with a smile not one rude person! Food was excellent. The Mexican show was great! Our room was so beautiful hands down the most beautiful room and view I have ever experienced. We took our teenage kids this time. It was safe for them to go on resort by themselves. If you go here you have to get your beach chairs early as they will all get reserved. Jose on the beach chair assignments was great we loved him! They have the best life guard they called him Agua Man and he made sure all people on the beach were safe! Our host upon arrival was Oscar he treated us like royalty we loved him! Kids felt like royalty each night with free room service and chocolate cake! Overall such a positive experience! Go and see this place and these people! We will never forget the hospitality and the kindness and outstanding service! Thank you Royal Sands!

10/10 Excellent

Jeanise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, everyone is very nice, food is great. Beautiful resort and beach. Not to far from downtown.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The food was great. The staff was AMAZING! It was a great location. We will defintally go back and we usually dont like to repeat the same vacations!
Stayed 5 nights in Jan 2025

6/10 Okay

Jennica

Traveled with family
Liked: Cleanliness, property conditions & facilities
We did all inclusive and felt like the food and service were fine - nothing was horrible and nothing was great. The facilities were great for a large group with small kids but not sure the rest of the package was worth it. Plus they do make you change rooms on Saturdays, which is annoying. Beaches were beautiful. I think we’d try somewhere else next time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark Lawrence, Havertown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Tobias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach, the Spa, the food and our wife's.
Stayed 7 nights in Jan 2025

6/10 Okay

Fred

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
All inclusive isn’t ALL inclusive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wedad

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

TRAVIS DE

Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. We couldn’t believe how clean the resort is. We did All inclusive and The food was amazing. Its a very safe spot to walk around outside the resort. We enjoyed the local mall and restaurants. The staff was very friendly and accommodating! Will definitely stay there again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for the timeshare pitch and when you told them you weren’t interested, the main guy Gino got mad.
Stayed 4 nights in Jan 2025

8/10 Good

David James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort friendly staff for most part
Stayed 7 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Justin Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a time share and we were not aware. We had to move rooms on our 3rd day which was inconvenient with 2 kids. The shower/tub combo is very outdated but other than that, the suite was a great size. Not many restaurant options on site and no lobby bar. You had to go in the sports pub to get a drink after 5 or 6. Staff was great!
Stayed 7 nights in Jan 2025

8/10 Good

Deon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property, Average Food

The hotel and the rooms have been renovated. The beach is nice and no issues with availability for chairs. The food is very average, even in the à la carte restaurants. The buffet is very mediocre and to be avoided. I don’t think that the supplement for All Inclusive is worth it. There are many good and inexpensive restaurants within walking distance.
Stayed 7 nights in Jan 2025

6/10 Okay

Shayne

Stayed 6 nights in Dec 2024

2/10 Terrible

Margaritas Gomez de, Houston

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not like that this resort is a time share. I wanted a place to relax and enjoy time with my family. When we got there the first thing they did was try to make us go to a class to buy the time share. When we declined, they refused to help us with transportation or anything else. The area around the resort was not what expected. Everything is over priced and not many shops or food places to choose from.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joon, Cumming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful all-inclusive resort for a family. The 6 of us stayed in an ocean front 2 bedroom villa that accommodated everyone comfortably. The restaurants were more than adequate and we enjoyed the meals at La Veranda restaurant with all thwe plentiful offerings they had. The location is very ideal to get to most locations around the Hotel Zone and beyond. Our 5 day stay went by very fast and we're looking to returning again in the future.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeremy, HUDSON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room, with 2 murphy beds, living room/kitchen and separated primary bedroom. Beautiful view of the ocean. Great drinks and food at the pool. Excellent service from all.
Stayed 2 nights in Jan 2025

6/10 Okay

Michelle, Agawam

Traveled with partner
Disliked: Amenities
Very quiet, best for older folks or young families. I was bummed that there was very little entertainment and restaurant options. This place caters to Time Share owners and all inclusive guests are second class citizens.
Stayed 4 nights in Jan 2025