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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Exterior
View from room
Suite Pyramid Junior | 1 bedroom, free minibar, in-room safe, blackout drapes
15 bars/lounges, 2 beach bars, poolside bar
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Spa
$332
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite Pyramid Master

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Pyramid Master

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

Suite Pyramid Junior | 1 bedroom, free minibar, in-room safe, blackout drapes

Suite Pyramid Junior

  • Sleeps 3
  • 1 King Bed

View all photos for Pyramid Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Pyramid Standard

7.2 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

1 bedroom, free minibar, in-room safe, blackout drapes

Pyramid Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Sian Kaan Standard | 1 bedroom, free minibar, in-room safe, blackout drapes

Sian Kaan Standard

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

1 bedroom, free minibar, in-room safe, blackout drapes

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Grand Oasis Cancun - All Inclusive

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  • Breakfast included
  • All inclusive
  • Spa
3.0 out of 5, 1,627 reviews
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About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 20 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 15 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking is available on site.

The Pyramid Cancun By Oasis - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.25 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 545 out of 1447 reviews
Rating 8 - Good. 302 out of 1447 reviews
Rating 6 - Okay. 230 out of 1447 reviews
Rating 4 - Poor. 154 out of 1447 reviews
Rating 2 - Terrible. 216 out of 1447 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shannon, Albuquerque

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was amazing! Even though there was only one pool, it was huge and never felt over-crowded except on the weekend. There was plenty of areas to sit in the shade. The beach was close but required a bit of stairs. There was plenty of food options during the day around the pool in addition to the many restaurant options. There was something for everyone and too many places to visit, so make your dinner choices wisely lol The buffet was amazing every day! The condition of the room was clean and well air conditioned but you could tell that the finishes were a little older. The soundproofing was poor, so you could hear the music from the downstairs casino, the evening party area and the many peacocks. There was still a ton of ambiance and the hotel plants were next level, which is what we chose this location for. There was also a nightly performance in the atrium which was super cool. It did not disappoint!
Stayed 5 nights in May 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family loved it! Will be back!
Stayed 5 nights in Apr 2025

2/10 Terrible

Benjamin

Stayed 5 nights in Apr 2025

10/10 Excellent

Irma Daza

Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel. Nice clean and big. I like the variety of restaurants with different types of food.
Stayed 5 nights in May 2025

8/10 Good

Octavio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Pyramid Oasis was fun. We’ve stayed for 4 days and were happy with everything they had to offer. The Beach Club for Adults was a great time, bartenders worked quickly to keep everyone happy and drinks full. Our favorite restaurant was the Miramar, they have a decent variety of choices to choose from. The crew working there are great ! A few issues when we arrived, our key card wasn’t working to enter our room so the walk back to the lobby was a little annoying, bathroom toilet wasn’t flushing and took the next day for someone to come and fix it. Overall we had a great time, easy access to the beach, property was super clean. Definitely a place I would come back.
Stayed 3 nights in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Adriana

Traveled with group
Liked: Amenities
It was great
Stayed 3 nights in May 2025

10/10 Excellent

veronica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel was wonderful the property was always clean and the food was always delicious. The staff are all wonderful and helpful. I would stay here multiple times. The pool areas are great so many chairs and different pools to use.
Stayed 3 nights in May 2025

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately tv WiFi never works I contacted concierge everyday and the never showed up to fixed raiser in jacuzzi didn’t work also and ac in bedroom failed staff in general nice and friendly especially Jaime a bartender
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sister's Weekend Spot

Weather was wonderful. Service was perfect. Everyone was super friendly, and helpful. We arrived around 1pm and were promptly checked in and given our room. Staff all of the resort was helpful and so nice. Diane and Maria at the spas where 100% the best part of our trip. Both took great care of us and made sure we really relaxed and enjoyed our time. I can not sing their praises enough. So remodeling was taken place, so and very rare occasions we ran into spots that had a heavy paint smell. But nothing that was terrible or for very long. View was amazing.
Stayed 5 nights in May 2025

8/10 Good

Edwin Abella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but The room was spacious and clean. The AC made some noice which gets louder when the fan is turned low. It gets cold at night the blanket was thin so I used the beach towel for cover. Over all I enjoyed my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel it’s wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Vladyslava

Stayed 7 nights in May 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

8/10 Good

Cory William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very hard to get anything to eat besides the buffet.
Stayed 5 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

2/10 Terrible

Jacquelyn

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting and unsafe. We requested multiple times for rectification and room change to be told it was not possible.
Stayed 4 nights in May 2025

6/10 Okay

Naomie

Stayed 5 nights in Mar 2025

2/10 Terrible

CAROLINA

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a disaster, service is terrible from The moment you enter nobody greeds you good .then to top it off only 1 person available to check you in . The restaurant terrible we were a big family and everything is thru an app which only allowed 4 . But that ap never worked. Cups in the rooms werw never cleaned . Room was soo dusty. That are beach waves are soo strong. Never had mojitos w natural juices . Definitely not recommend for families
Stayed 5 nights in May 2025

2/10 Terrible

Alexi

Stayed 3 nights in May 2025

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place love it
Stayed 6 nights in Apr 2025

6/10 Okay

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two separate rooms. The first room smelled like varnish or paint because they were doing updates. Our second room was wonderful with a great view of the ocean except we couldn’t get service for our mini bar trying to get soft drinks or extra towels for the beach were nonexistent. We had a cabana Five days while we were there. The last day we paid for was not relaxing whatsoever because they were rocking the wall with a lot of banging on rocks, I asked to get our money back for the one night, but they said that they would not do that. We will not be going back there.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ms.

Liked: Staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025