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Suites Malecon Cancun

3.5 star property

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Photo gallery for Suites Malecon Cancun

View from property
Fitness facility
Luxury Room, 1 King Bed, Hot Tub, Sea View | Television
Garden
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪1 min walk‬
  • Amerimed Hospital
    ‪6 min walk‬
  • Dubai Palace Casino
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Standard Room, 1 King Bed, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen, Ocean View

Family Suite, 3 Bedrooms, Kitchen, Ocean View | Balcony

Family Suite, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1571 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, Sea View

Terrace/patio

Deluxe Suite, 1 Bedroom, Kitchen, Sea View

  • Sea view
  • 936 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Hot Tub, Sea View

Luxury Room, 1 King Bed, Hot Tub, Sea View | Balcony view

Luxury Room, 1 King Bed, Hot Tub, Sea View

  • Sea view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | View from room

Economy Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Sea View

Family Suite, 2 Bedrooms, Kitchen, Sea View | Balcony view

Family Suite, 2 Bedrooms, Kitchen, Sea View

  • Sea view
  • 1270 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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The price is $81
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$102 total
includes taxes & fees
May 20 - May 21
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About this property

Suites Malecon Cancun

3.5-star Cancun hotel, connected to a shopping center in Downtown Cancun
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a garden.
Suites Malecon Cancun offers 64 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Suites Malecon Cancun features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers a terrace, a garden, and a television in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Suites Malecon Cancun is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun

Suites Malecon Cancun Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. My husband enjoyed the swimming pool immensely. The shower had really good water pressure. The staff were helpful and kind. Felt very safe with all the various measures in place
Stayed 3 nights in Jan 2025

8/10 Good

william francis

Traveled with group
Liked: Cleanliness
Good location , but on a noisy road. The building is dated , but I would still go back there again. They need to step up their cleaning practices.
Stayed 14 nights in Jan 2025

10/10 Excellent

KENISHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

6/10 Okay

Jesus M

Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 1 night in Jan 2025

10/10 Excellent

Xiao Zhou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jan 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, property conditions & facilities
Liked that the shopping mall was accessible from the hotel. It was clean and very quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeannete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed 2 nights in Oct 2024

4/10 Poor

Aaliyah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No ice machines, no vending machines, no room service. Limited access to custom service, they were hard to reach. We constantly had to call front desk for towels and toilet paper, all plates cups and utensils were rusting and dirty. The hot tub had limited hot water so we could only stay in it for a certain amount of time then have to wait at least 2 hours for warm water to come back. The room was clean and sheets were clean and well kept mattress was awesome.
Stayed 4 nights in Jan 2025

8/10 Good

Jonathan

Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, wauwatosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,amenities,parking
Stayed 9 nights in Jan 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 9 nights in Jan 2025

4/10 Poor

Juan

Traveled with partner
Disliked: Cleanliness, staff & service
Took about 3 hours after check-in to get our room, also there appeared to be no housekeeping the whole time i was there
Stayed 3 nights in Jan 2025

10/10 Excellent

Roseann, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jan 2025

8/10 Good

Felicia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here every year since 2021. The ppl are great ! Diana at the front desk and Donnell in the parking area are my favorite. They take care of me every time. Nice big balconies and nice pool area. You just can’t beat it for the price💚
Stayed 4 nights in Jan 2025

6/10 Okay

Eduardo

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs maintenance. Towels had a stinking smell of sulfur. The room looked clean, but smelled of chemists. Very friendly staff.
Stayed 1 night in Jan 2025

6/10 Okay

Tamar

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is closer to a hostel than hotel. The only positive thing about this place is the wonderful staff and closeness to the big mall. That’s why I rate this place 3 stars. We couldn’t sleep because of the loud music from a bar nearby. The music played until 5 AM!!! Beyond that, the room was very old and not well maintained.
Stayed 1 night in Jan 2025

2/10 Terrible

Jacob

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Multiple bites from bed bugs and even saw 2 cockroaches.... we were told the maid would not come in if we didn't put the tab on the door. she came in and even put multiple tip envelopes in our stuff... felt very unsafe and uneasy about it. stains everywhere... on the couch, pillows, bedding blankets and sheets, towels.. entrance door to our room was in very rough condition. VERY Noisy below the complex. Couldn't even check in on time because they were not ready for us.. a tiny bottle of water was the only thing I received for this inconvenience. windows in room and sliding door to balcony don't close all the way or lock. still water sitting in the tub in the room where the washing machine was. glad we didn't spend time in our room very much. I WILL NOT BOOK HERE EVER AGAIN.
Stayed 4 nights in Jan 2025

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was bad, but should have asked for another one and the shower leaks. Beside that very nice place to stay with huge balcony and view.
Stayed 3 nights in Jan 2025

8/10 Good

Nina

Stayed 1 night in Jan 2025

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good hotel for the price. The only problem is that it was very hard for us to find the entrance. You can only access through the parking lot or the mall if you already have the key. The swimming pool is beautiful!
Stayed 2 nights in Dec 2024

2/10 Terrible

Nancy

Stayed 6 nights in Dec 2024

4/10 Poor

Danielle

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I really wanted to like this hotel, but it turned out to be a big disappointment. The pictures are really deceiving. The bedding was awful—thin, cheap blankets that didn’t keep us warm, and the mattress was just as bad: thin, cheap, and super squeaky. It was so uncomfortable that we actually had to borrow bedding from local family just to get through the stay. Definitely not what you’d expect from a hotel in Cancun. The service wasn’t any better. The staff didn’t seem interested in helping and barely responded to requests. We asked for clean towels during our stay, and not only did they never bring them, but they didn’t even follow up. It felt like they just didn’t care. On top of that, trying to get a hold of reception over the phone was a nightmare—they were almost impossible to reach. Another issue was the cleaning schedule. They showed up at completely random times in the afternoon, which was super inconvenient. We’d be in the room trying to relax, and suddenly housekeeping would knock with no warning. Overall, the lack of comfort and poor service made this stay way more stressful than it needed to be. There are way better options in Cancun, and I wouldn’t recommend staying here unless they make some serious improvements.
Stayed 6 nights in Dec 2024

2/10 Terrible

seyed

Disliked: Cleanliness, staff & service, property conditions & facilities
Some of my medication either stollen or delibrately diposed by cleaner, room service was not perform regularly, cleaners are not doing their job right.
Stayed 6 nights in Dec 2024