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Solymar Hotel - All Inclusive

3.0 star property

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Sundeck
Standard Room (No internet access in room) | In-room safe, individually decorated, individually furnished
Exterior
Bar (on property)
Interior detail

Reviews

5.4 out of 10

Popular amenities

  • All inclusive
  • On private beach
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪13 min walk‬
  • Ventura Park Cancun
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room (No internet access in room)

Standard Room (No internet access in room) | In-room safe, individually decorated, individually furnished

Standard Room (No internet access in room)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Solymar Hotel - All Inclusive

3-star hotel in Zona Hotelera
At Solymar Hotel - All Inclusive, hit the private white sand beach, relax by an outdoor pool, or spend the day at a complimentary water park.
Solymar Hotel - All Inclusive offers 75 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Solymar Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Solymar Hotel - All Inclusive like a complimentary water park, an outdoor pool, and a children's pool.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. This Mediterranean hotel also offers a garden and a terrace. Onsite uncovered self parking is complimentary.

Solymar Hotel - All Inclusive is a smoke-free property.

Restaurante "La isla" - Onsite restaurant.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Solymar Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 77 out of 615 reviews
Rating 8 - Good. 105 out of 615 reviews
Rating 6 - Okay. 150 out of 615 reviews
Rating 4 - Poor. 121 out of 615 reviews
Rating 2 - Terrible. 162 out of 615 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite a surprise, it was clean, comfortable, great AC, hot water, great location, on the beach, varied menu. Snacks drinks. You eat and drink from 7am to 11pm great choice for the price
Stayed 4 nights in Mar 2025

2/10 Terrible

Liliana

Traveled with family
Disliked: Property conditions & facilities
please do not stay here! horrible, old, dirty towels, not worth it!
Stayed 5 nights in Mar 2025

8/10 Good

NANCY NAYELI

Traveled with partner
Liked: Amenities, property conditions & facilities
En general nos agrado y la pasamos bien, el buffet muy recomendable, variedad y buen sabor. Lo único malo es que nos toco la de malas que el desagüe de la regadera estuvo tapado y al bañarnos se encharcaba el agua, y por otro lado ni un solo dia se cambiaron las sabanas o se tallo el baño.
Stayed 5 nights in Feb 2025

2/10 Terrible

Michel, Magnolia

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a Dump. Do not go there. I reserved 2 rooms. There was no internet in the rooms, tv in one of the rooms was damaged and no connection, on the 2nd room tv. There was no hot water in one of the rooms, rotten shwer heads in both rooms. I have videos and pictures to prove it. There was blood stains on both rooms bedding. Visible bed bugs. (I have prove of it)The mattress was harder than the floor. Everything in that place was eather damaged, rotten or rusted. We end up checking out right away. Called expedia right on there while checking out and front desk staff did not care on giving a refund or giving any alternative. I have contacted Expedia to resolve this matter and the hotel management is evading the phone calls and not responding emails. I have called the Front desk, they are instructed to say there is no management on duty or management office on the property. So no refund 3 weeks after. This place should not be allow to operate at all. This hotel is a Scam. They have kept $1138.22 usd just like that. There is no other way to say it. SCAMMERS!!!
Stayed 3 nights in Jan 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
Pocas veces dejan toallas no cambian los camas la comida salada y no hay variedad siempre lo mismo
Stayed 6 nights in Jan 2025

8/10 Good

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I likenthe beach and the food. I dont like the facility conditions
Stayed 5 nights in Jan 2025

2/10 Terrible

Jefferson Pizoni

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything in that hotel is bad, it's crap, nothing good. Everything is old, everything is falling apart, people treat you badly, it's all. Including the fact that they want to charge you even for the water to drink that we charge.
Stayed 7 nights in Dec 2024

6/10 Okay

Elizabeth

Stayed 7 nights in Dec 2024

6/10 Okay

David

Traveled with partner
La comida muy rica, sin embargo los cuartos dejan mucho que desear en cuanto a limpieza, los bares muy bien, también la alberca, el staff fue amable siempre
Stayed 8 nights in Dec 2024

2/10 Terrible

Maria, Hillsboro

Traveled with family
Liked: Amenities
The customer service is poor,as well as the food
Stayed 7 nights in Dec 2024

4/10 Poor

Rafiah

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There needs to be more staff at this place. Also, the hotel amenities are not called out appropriately upon arrival. This place has potential it needs more customer support services along with clear instructions other than a 1 paver that doesn’t have everything called out about service. The two guys that are always there( Javier and the receptionist at night are great).
Stayed 3 nights in Dec 2024

4/10 Poor

stefan

Stayed 8 nights in Nov 2024

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is in unbelievably bad shape. Everything in the room was falling apart and dirty. The food was not good at all. I don't recommend this hotel.
Stayed 6 nights in Nov 2024

2/10 Terrible

Kyle, Lac la hache

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible resort! Filthy. Roaches in room. Out of date. Food sucked. They ran out of liqour like tequila...a Mexican resort ran out of tequila. Thats ridiculous. Plus it was an "all inclusive " resort but they didnt provide any bottles of water. The staff never explained anything! The pool bar closed so early or never opened. The Buffet had barely any food and what they had was pretty disgusting. Overall DONT GO TO SOLYMAR
Stayed 7 nights in Nov 2024

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

INAJA C V

Stayed 5 nights in Oct 2024

6/10 Okay

Eduardo

Stayed 4 nights in Sep 2024

2/10 Terrible

Cesar Edgar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
all the workers had bad attitude. we booked an all inclusive room and it showed we didnt when we got there to get our room key. we had proof and shlwed yhem and they still didnt give us our bracelet . one of the work member said we had breakfast included so when we went to get our braclets they said that wasnt included either. overall we got not help. make sure you double check what you get because in the post it say ALL INCLUSIVE and when we got there it wasnt. i asked for someone to sweep the room in the am and we got back in the pm the room was still dirty. they then later brang me the broom for ME to sweep. do NOT recommend
Stayed 5 nights in Sep 2024

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Went above and beyond to make our stay comfortable
Stayed 6 nights in Sep 2024

2/10 Terrible

Mario Enzo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend some more money and go to newer or best hotel. The buffet is a joke, drinks are very limited. Rooms are old and not very well maintained (leaking water). The recepcionist looks like he is not happy with his job and we are there to waste his time. I mean it's OK if you pay no more than $100 per day (which is not the case). First experience with Expedia and probably is the last one if the hotels that they sell are like this
Stayed 2 nights in Sep 2024

6/10 Okay

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. The property seemed a bit rundown and desperately needing some upgrades, but even without the upgrades there were stains on the walls, missing handles on the balcony door, no hand towels or bath mat. A very nice quiet spot on the beach but lacking these few things made it a tad more than just inconvenient. The buffet menu was mediocre at best and kind of regret having paid for the all inclusive deal as I ended up eating out most of the time.
Stayed 4 nights in Sep 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like my stay
Stayed 5 nights in Sep 2024

4/10 Poor

Alma A

Disliked: Staff & service
I will run out of time but I’ll start with this part.
Stayed 3 nights in Aug 2024

4/10 Poor

Paulina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024