6/10 Okay
Danny, Goodyear
Traveled with partner
Feb 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice, Like the service. Location was ok. Only thing I did not like. My Sandos suite 807 middle of building on the north side You would think over looking the pool and a partial view of the sea and lagoon sounds great, but, some of the pictures of the sweet was misleading. Bathroom picture ok, size of suite ok, but the patio picture, I felt misleading, room 807 Sandos suite patio show a glass wall with great view and some what large, but the patio was small approximately 4 ft wide and 12 ft long with a view opening of 10 by 10 ft with solid concrete wall on both sides. The patio was next to the extended wall with vents, I am assuming the vents was Sandos air conditioning and you could hear the secrets of the vine next door air conditioning units. It was a lot of noise outside and inside light humming noise all day. So the patio was used mainly to dry clothes and occasionally look at the view and check the weather. It would have been great to set and enjoy the view, but if so wear ear plugs. I ask three times to change room to the south side. Was told the resort was full. Resort if an opening came up would contact me. That did not happen. So, nice resort, good food, good service. Book through Expedia and ask for my upgrade. That did not happen either.
Danny
Stayed 10 nights in Jan 2025