Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property

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Exercise/lap pool
6 bars/lounges, 2 swim-up bars, 2 poolside bars
On the beach, white sand, sun loungers, beach umbrellas
1 bedroom, minibar, in-room safe, laptop workspace
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Mujeres Beach
    ‪9 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪54 min drive‬
  • North Beach
    ‪55 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

Junior Suite (M)

9.4 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Large | B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

8.6 out of 10
Excellent
(29 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | C)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

9.0 out of 10
Wonderful
(19 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(150 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(11 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CA)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

8.6 out of 10
Excellent
(47 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

4-star Costa Mujeres property with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Costa Mujeres - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

A 24-hour health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Costa Mujeres - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Hotel Riu Palace Costa Mujeres - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Spaces - This buffet restaurant specializes in international cuisine.
Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 761 out of 1274 reviews
Rating 8 - Good. 276 out of 1274 reviews
Rating 6 - Okay. 139 out of 1274 reviews
Rating 4 - Poor. 45 out of 1274 reviews
Rating 2 - Terrible. 53 out of 1274 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rosendo

Liked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and clear blue water!
Stayed 5 nights in Mar 2025

10/10 Excellent

Arpit

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay my kids like it…next time forsure
Stayed 4 nights in Mar 2025

10/10 Excellent

Toni Felicia

Stayed 4 nights in Mar 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept. The food was great and the staff was attentive. The activities during the day were engaging and the evening entertainment was fun as well
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Mar 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 6 nights in Mar 2025

6/10 Okay

James Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean, beach was beautiful and clean. Pools were plenty and pool bar service good. Food was below average with exception of Krystal’s. Buffet was very good and better option than restaurants. Room doors close very loudly and woken up several times by slamming doors in the hallway. Lots of children there and not much separation in the pools, side by side with parents and children sharing adult side sitting.
Stayed 6 nights in Mar 2025

10/10 Excellent

carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, but really far from the downtown area
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to every restaurant and the food was very good as well as the buffet. All the staff were very kind and courteous. We made sure to tip the servers and staff that worked hard to keep the facilities clean. Hopefully other people tip the staff that keep the facilities clean. They work extremely hard all day keeping the facilities very clean. I noticed the bartenders make way more tips than others. So we made sure to tip the other staff. We had a great overall experience and would probably return.
Stayed 6 nights in Mar 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 5 nights in Mar 2025

4/10 Poor

Mykhala

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The staff was constantly cleaning. The beach amazing. Some food options were great some were just ok but overall amazing vacation.
Stayed 3 nights in Mar 2025

2/10 Terrible

Paul

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our child got sick prior to our vacation and the hotel refused to provide a refund or credit even though we had medical documents.
Stayed 5 nights in Feb 2025

10/10 Excellent

Dwayne

Liked: Property conditions & facilities
Excellent food and very clean property! It was so big that we didn’t even venture down the left side of the resort.
Stayed 4 nights in Mar 2025

10/10 Excellent

nana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay at this resort. The resort is really beautiful and clean. There is also a lot of different food options. What we didn’t really like was the drinks. Drinks are really watered down, but other than that I highly recommend this resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Clint

Stayed 7 nights in Mar 2025

8/10 Good

Mary Susan, OTSEGO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay for spring break 2025!
Stayed 6 nights in Mar 2025

10/10 Excellent

Sheila Marie, spring

Liked: Cleanliness, amenities
Loved it
Stayed 5 nights in Mar 2025

8/10 Good

Makenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Highly recommend. Food was fantastic and fresh. Love the concept of not having to have reservations for any of the restaurants. This is very important for people traveling. Also, the entertainment, cafe with artisan coffee and desserts was perfect!! Only down side is there is only one shop. Perhaps some vendor stands to help supplement would be a nice option.
Stayed 4 nights in Mar 2025

10/10 Excellent

Brenda

Traveled with partner
Exceptionally clean facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025