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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

Terrace/patio
Property video
Full-size fridge, microwave, stovetop, dishwasher
Exterior
1 bedroom, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪4 min drive‬
  • Iberostar Cancun Golf Course
    ‪4 min drive‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking, Balcony

9.2 out of 10
Wonderful
(35 reviews)
  • 677.6 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(26 reviews)
  • 526 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(48 reviews)
  • 566 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(100 reviews)
  • 423 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Balcony

Studio, 2 Queen Beds, Non Smoking, Balcony | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(137 reviews)
  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(18 reviews)
  • 566 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Cancun Hotel Zone

3-star hotel in Zona Hotelera
Along with 2 outdoor pools, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
Residence Inn by Marriott Cancun Hotel Zone features 2 outdoor swimming pools and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 2540 square feet (236 square meters) include a conference center. This Cancun hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Residence Inn by Marriott Cancun Hotel Zone is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Hosted evening meal available daily for a fee of USD 30
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1594 out of 2569 reviews
Rating 8 - Good. 536 out of 2569 reviews
Rating 6 - Okay. 231 out of 2569 reviews
Rating 4 - Poor. 94 out of 2569 reviews
Rating 2 - Terrible. 114 out of 2569 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well kept, room was clean and spacious with kitchen. Bed was comfortable. Breakfast was decent. Enjoyed the 4 nights stay. Thank you.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jayanth

Stayed 4 nights in Apr 2025

4/10 Poor

jimish

Disliked: Property conditions & facilities
My floor was broken and there was mold
Stayed 2 nights in Apr 2025

10/10 Excellent

Dante, Santa Clara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, staff and service were great!! Breakfast was good but it could be better. Have more selection. We definitely recommend it. Very friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Venus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! I will recommend to friends and Family! Artemio saved my life- ( so sad- the hotel does not offer extra equipment to make his job easier. Artemio should be recognize as one of the best workers at this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Allan, sylmar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 7 nights in Apr 2025

6/10 Okay

Hien

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good but not for location

The room is okay but the location is the worst. The buses do not come to the area. I went to cancun this time not all inclusive so I can explore the town but every time I went out I have to call uber or taxi. I stayed 4 nights. I asked the room cleaning in my day3 even I left big tip but the room was cleaned but not clean stained everywhere in the kitchen and the floor was not clean
Stayed 4 nights in Apr 2025

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

shuguang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 12 nights in Apr 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service
It was nice and away from the noise of the hotel Zone. Wish their breakfast selection was better. Rooms were nice and clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Ilham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More accessible and available food Options since so far from strip and not included
Stayed 4 nights in Apr 2025

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean you have your own kitchen office desk breakfast is on point. I enjoyed my stay there.
Stayed 13 nights in Mar 2025

10/10 Excellent

Andre, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Zewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good ！ I mean the room is big and cosy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Justine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a nice place Breakfast it’s okay not bad. The room was clean, but not the floor and the carpets was very dusty. The pool is clean. The pool area is clean and his towels. I travel with young kids. They enjoy the pool. But not the breakfast.
Stayed 6 nights in Apr 2025

10/10 Excellent

neil gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was great . a couple of beach umbrellas around the pools were needed
Stayed 27 nights in Feb 2025

8/10 Good

Saleemah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet property far away from activities. No airport shuttle. Breakfast included it was ok not too much variety.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joanne

Stayed 1 night in Apr 2025

10/10 Excellent

leonardo

Stayed 1 night in Apr 2025

10/10 Excellent

Chablis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin, Stamford

Stayed 1 night in Apr 2025

6/10 Okay

aretha lashera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexia was very nice spoke a great deal of english. We did not get the room i paid for with a balcony and partial ocean view instead we had trees or a mangrove. Breakfast was midocre nothing to brag about!! The room was spacious and you could cook had refrigerator. Liked the size of the shower. To wash and dry your clothes was about 8 u.s.d
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco Octavio

Stayed 7 nights in Mar 2025