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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

Enjoy stunning ocean views from the comfort of your balcony overlooking the beach.
Guests can enjoy a resort-like atmosphere with a pool surrounded by lounge chairs and umbrellas.
Dine on the beach with ocean views from our outdoor seating area.
Enjoy a warm and inviting dining experience in this stylish space with a curved sofa, round tables, and elegant lighting.
Enjoy a peaceful retreat with a balcony overlooking palm trees, a comfortable seating area, and a flat-screen TV.

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(43 reviews)
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(76 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.2 out of 10
Wonderful
(42 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(77 reviews)
  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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The price was $306
The price is $231 total
includes taxes & fees
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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 806 out of 1195 reviews
Rating 8 - Good. 241 out of 1195 reviews
Rating 6 - Okay. 85 out of 1195 reviews
Rating 4 - Poor. 35 out of 1195 reviews
Rating 2 - Terrible. 28 out of 1195 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jose Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They described themselves as an adult only hotel. It felt like a senior citizen hotel. From the music they play and the musicians that play in the pool. It feels like elevator music…. The pool is great it’s just the vide sucks.. they need to add activities to get it more exiting.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay anywhere else in Isla!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect!
Stayed 6 nights in Apr 2025

2/10 Terrible

David Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small, so noisey heard traffice until early morning hours. Loud carts and motor bikes. The food was not vety good and my wife was sick all night with stomach issues. No place to escape the out foors as everything was outside except in your room The showet had missing and loisr floor times. Told them it was our 40th wedding anniversary. They didn't even acknowledge it. Would not recommend this to anybody
Stayed 5 nights in Apr 2025

10/10 Excellent

KATHLEEN, AVON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

KATHLEEN, AVON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the beautiful water and superior service with all kinds of options.

8/10 Good

Wendell

Stayed 5 nights in Apr 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
Ocean front room.
Tiki huts with loungers. No charge and includes waiter service!
The water between Cancun and Isla! If you pay attention, you may even see some turtles swimming around!
Stayed 5 nights in Apr 2025

10/10 Excellent

Johnna Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quaint
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Amenities
Amazing!
Stayed 5 nights in Apr 2025

8/10 Good

Mitchell, Wausau

Stayed 7 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay with my wife

Was a lovely experience the staff where always lovely. All in clusive is very much worth it and the pool bar was amazing
Stayed 10 nights in Apr 2025

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
Stayed 7 nights in Apr 2025

10/10 Excellent

Malena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 3 nights in Apr 2025

4/10 Poor

Raymond E

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room had a musty smell. For all inclusive there are only 3 restaurants. Multiple times the mini fridge did not get restocked.
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Amenities
Service was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel staff are fantastic and work hard to make your stay enjoyable massive thanks to Jesus at reception who helped us with everything we needed to know Massive thanks to Dani on the beach for all the drinks and food he served with a smile
Stayed 14 nights in Apr 2025

10/10 Excellent

Tana S

Great layout with everything just steps away. Quiet, never busy or hard to get a chair at the pool or beach. Excellent service and friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff were very friendly and accommodating. We did not do the all inclusive package as there are many very good restaurants in walking distance. Breakfast was included. All inclusive was $65 dollars a day per person if we would have chose to do so. Our only suggestion to the hotel is to have music at the pool and beach during the day. Not loud but a little music would have been nice.
Stayed 6 nights in Apr 2025

10/10 Excellent

Justyna, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Meghan

Stayed 6 nights in Apr 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandra, Erie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the swim pool bar and that it is an adult only resort. T
Stayed 7 nights in Apr 2025

8/10 Good

Denise

Stayed 3 nights in Apr 2025