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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock
Deluxe Suite Garden View | City view
2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(42 reviews)
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(74 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.2 out of 10
Wonderful
(42 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

8.8 out of 10
Excellent
(75 reviews)
  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 781 out of 1172 reviews
Rating 8 - Good. 240 out of 1172 reviews
Rating 6 - Okay. 83 out of 1172 reviews
Rating 4 - Poor. 38 out of 1172 reviews
Rating 2 - Terrible. 30 out of 1172 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Traveled with group
Liked: Amenities
Great service, beautiful grounds and Danny at the beach bar was outstanding.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was perfect!
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivi

Liked: Amenities, property conditions & facilities
Friendly staff and the Brazilian dinner was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy, Forney

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spotless and service exceptional (with exception of the staff member that wasn’t entirely happy and taking it out on breakfast guests). Rooms have ice buckets but it’s not clear where to get ice, and if you ask the bar they’ll tell you to use room service and if you ask room service, who knows how long before you’ll get ice. The whirlpool tubs are great but there isn’t enough hot water to fill it and *maybe* the electrical will just stop working on the second day. But other than that, on the whole, the property was amazing, and the check in experience was wonderful - the Champaign was delicious and being whisked away to the hospitality suite for a quick shower while waiting for our rooms was a real treat. Having the option of ‘all inclusive’ means certain guests who will be there to drink their monies worth and good for them! The thatched roofed hut were the perfect amount of shade and there always seemed to be enough of them to go around. We will be returning and highly recommend!
Stayed 5 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area was festive, safe and fun. Hotel was pretty good. Not great but a good location and amenities were what you’d expect. Pool was nice and beach was perfect.
Stayed 5 nights in Mar 2025

8/10 Good

Marla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our floor was dirty everything else was good.
Stayed 5 nights in Mar 2025

8/10 Good

Denise Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was great! The food was amazing. The drinks were pretty weak, and their was not much for entertainment.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Brooke

Stayed 4 nights in Mar 2025

8/10 Good

Michael Shane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and clean, with good food options at all times of the day or night. My 1st time to Mexico and I would go back again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff and facility was 1st class! Raul was our server at the beach club and made our stay memorable. Greta also was great, Jonatan, Fernando (Captain), Alan, Dani……all of these staff members were five stars!!! We will be returning every year! Thank you!
Stayed 4 nights in Mar 2025

10/10 Excellent

Havana

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nice stay
Stayed 5 nights in Mar 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meditating in Mexico

Privilege Aluxes is an adult-only, all-inclusive resort on the North end of Isla Mujeres. The rooms are large and comfortable, the staff is friendly and professional, and the beach facilities are unmatched on the island. Food is good, and drinks are great. Room service/minibar replenishment is inconsistent, but overall this was a very relaxing and enjoyable stay.
Stayed 5 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love going here. It is clean and normally quiet (spring break time proved different this year😩). The food is ok. A lot of selection, and availability. The staff are kind and friendly. Anna, one of the leaders, is absolutely wonderful! We will continue to go back every year!
Stayed 7 nights in Mar 2025

8/10 Good

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Privilege is always a steady bet and a decent price location is good right close to all of the action. Breakfast buffet is always on point. Pools are clean and upgraded rooms are very nice. Good place to stay if you want to experience Isla.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mother and daughter trip

Perfect! everything went amazing! place very clean, staff very helpful and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean. all except front desk were very nice.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nathaniel Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort did not disappoint. Everything we expected. Great location close to shopping, restaurants and bars. Steps away from playa norte
Stayed 7 nights in Mar 2025

8/10 Good

Andrea Beth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort was really nice, but for an adult only it would have been nice to have it a 21 plus. We had a group of 20 or so 18 year olds that were overly loud and kept multiple guests up throughout the night. We didn’t do all inclusive and it was super affordable to hang at pool all day with drinks!
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff, namely Alex, Edwin, Dani, Patricia, Antonio, and Diego are so efficient and engaging! They work so hard to make our stay an over the top experience!! The property is maintained and pristine. The beach is private and allows for a full day of sun while the attention to service from staff just keeps getting better!!!! Try it, you won’t regret it!!
Stayed 14 nights in Feb 2025

8/10 Good

Rick Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year staying at this resort. No complaints. Great food and warm pool.
Stayed 6 nights in Mar 2025

8/10 Good

timothy Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly. Need to get in-house burglaries under control. Hall cameras?? Those safes are far from safe!!
Stayed 7 nights in Feb 2025