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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Land view from property
2 outdoor pools, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
Boating

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star resort in Centro - Supmza 001
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury resort also offers a steam room, a fitness center, and a garden.

Privilege Aluxes Isla Mujeres Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 739 out of 1136 reviews
Rating 8 - Good. 244 out of 1136 reviews
Rating 6 - Okay. 88 out of 1136 reviews
Rating 4 - Poor. 34 out of 1136 reviews
Rating 2 - Terrible. 31 out of 1136 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul Christopher

Stayed 4 nights in Dec 2024

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times. The room options are great and the location in right in the middle of the action. Great pool that is heated and beach area. Get to the beach early to save a seat.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous resort
The stay was great. The room was beautiful and clean, the food was good for an all inclusive, the pool and beach area was pristine and the staff were very friendly and accommodating.
Stayed 8 nights in Dec 2024

6/10 Okay

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and very friendly staff. Ordinary food and drinks. Terrible area way too busy and noisy. Horrible beach with so many boats.
Stayed 5 nights in Dec 2024

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved how quiet it was. Very kind and respectful staff. Great amenities as well.
Stayed 5 nights in Dec 2024

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities
Remodeling incomplete
Stayed 7 nights in Dec 2024

10/10 Excellent

Sami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed this hotel for our honeymoon stay with the all inclusive option. The location was great in regards to the beach and shopping/dining. The hotel was very nice and quiet while in it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were well kept, staff was exceptionally great and food at the beach club and breakfast was great in quality and selection. The beach toilets needed some more frequent attention however when related to staff they were very responsive. The hot tubs are not hot or even warm and often colder than the pool. Would love for them to add a series of bottles to the all inclusive price instead of needed ing to get several glasses of champagne or wine. Thank you for a great visit!
Stayed 6 nights in Dec 2024

8/10 Good

Saban, Milwaukie

Stayed 10 nights in Sep 2024

10/10 Excellent

Yulieth, Katy

Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

ABEL, winton

Traveled with group
Liked: Cleanliness, amenities
the hotel is good and clean the problem for us was they do the worst room to us we ask to the guy at front desk hi say they don't have any more we see to many available next day we ask for other one or refund the money then they change to other room the chief or manager in there tell to my wife and nice to get out of the hammocks in the beach for not reason he look us like we dont paid for stay there
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. It’s beautiful, quiet, great food and drinks. The staff was excellent, too! The most perfect location as we were able to walk to all the restaurants and bars. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark S

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I will return.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Traveled with group
Liked: Amenities, property conditions & facilities
We had such an amazing experience at the Privilege Aluxes Isla Mujeres! The staff was excellent as well as the food and beverages! Great views and very convenient to restaurants and shopping. Special thanks to our Concierge, Christian! We will be back very soon.
Stayed 5 nights in Dec 2024

8/10 Good

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The place is nice. There is an outdoor event space next to building #1. They had parties that went until 4am for 3 out of the 7 nights we were there. Very loud and annoying. Also breakfast was good everything else was super average for food. Glad we only did the breakfast option and not the all inclusive.. there are lots of great places to eat off property.
Stayed 8 nights in Dec 2024

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Food was great in all the restaurants and beach service was the best I have ever received
Stayed 5 nights in Dec 2024

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property understand English very well, they are attentive, and accommodating. I want to thank Ervin at the front desk for helping us navigate issues with our Expedia reservation. The rooms were elegant, the showers had immediate hot water, and the toilets flushed very well. The cal king room was spacious and the Internet was reliable. The hot tub water did not get hot but that might be intentionally as the weather is hot and many may not like hot water. The pools were clean and the beach front is the nicest, though the pier is there, if you go more north there's better snorkeling but it's very crowded. The location is near lots of shopping and food options. The restaurants in all-inclusive is great food and the best beverages! Premium drinks that are very done perfectly. The grounds were kept nice and pristine condition, the bathrooms at pool at around this hotel were very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here 11 years in a row & love it!
Stayed 6 nights in Dec 2024

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Friendly staff! Walking distance to great restaurants!
Stayed 7 nights in Dec 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing. Nice pool, amazing beach, plenty of seating at the beach and pool. Food was good. Will recommend to friends. One of our best vacations.
Stayed 6 nights in Dec 2024

8/10 Good

colin, kill devil hills

Liked: Cleanliness, property conditions & facilities
Check in was tedious and upper management seemed put off this ground
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly adams

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have hot water to shower. Reported it and maintenance looked at it but still never had hot water.
Stayed 4 nights in Dec 2024