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Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

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Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout drapes
Terrace/patio
Aerial view
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪15 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Interactive Aquarium
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Lagoon View

View from room

Premium Room, 2 Double Beds, Lagoon View

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Lagoon View

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom (Master)

  • 645.8 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Master)

  • 645.6 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 645.6 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Beachfront (Walk Out)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • 419.7 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Walk Out)

View from room

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Ocean View

  • 387.4 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Ocean View

  • 387.4 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Presidential Suite, 1 King Bed

  • 1366.5 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Standard Room, 2 Double Beds

  • 387.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Ocean View

  • 387.4 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, Multiple Beds (Family)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, Multiple Beds (Family)

  • 387.4 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Junior Room, 2 Double Beds, Ocean View

View from room

Junior Room, 2 Double Beds, Ocean View

  • 387.4 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Oceanfront

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Oceanfront

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Oceanfront

View from room

Junior Room, 2 Double Beds, Oceanfront

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 387.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • 387.5 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed

  • 387.4 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Cancun All Inclusive Resort

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Wyndham Alltra Cancun All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Wyndham Alltra Cancun All Inclusive Resort has designated areas for smoking.

A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3609 out of 5848 reviews
Rating 8 - Good. 1350 out of 5848 reviews
Rating 6 - Okay. 502 out of 5848 reviews
Rating 4 - Poor. 183 out of 5848 reviews
Rating 2 - Terrible. 204 out of 5848 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecelia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service
Stayed 7 nights in Nov 2024

10/10 Excellent

CORINA

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Stayed 3 nights in Nov 2024

8/10 Good

Nura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Marta Gladis

Stayed 5 nights in Nov 2024

2/10 Terrible

Gladys Ruth

Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Guadalupe B.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food tacos by the pool are excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

Masayuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Roshan, North Grafton

Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Bryan Dwayne, Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and amazing service. There is never service issue here!!
Stayed 5 nights in Nov 2024

8/10 Good

Nichole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great resort for a family with little ones. The big rides were not usable and under construction. Staff are friendly and engaging with guest. Food could be better at the buffet. More entertainment needed at night.
Stayed 3 nights in Nov 2024

2/10 Terrible

ZOILA

Disliked: Staff & service

10/10 Excellent

Saravanan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family vacation
Stayed 6 nights in Nov 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Zhenhai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service
We had an amazing stay at the property!
Stayed 8 nights in Nov 2024

10/10 Excellent

Huili

Stayed 6 nights in Nov 2024

8/10 Good

Juan F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, needs a few tweaks
Overall good food. Excellent service. ALL staff has an eye for excellence in service. Beautiful beach and good drinks. Kids club was very fun for our 5 year old. Room was comfortable and clean but the bathroom is in need of a lil upgrade- the tiles are looking tired and gives an impression of not being too clean. My other complaint is the desserts throughout (from the coffee shop to the restaurants) are very, very bad. They should really change some dessert providers. There’s only two pools which seems insufficient and was particularly disappointed their main castle slides were closed due to remodeling but they didn’t communicate it or offered something in return. That was the main reason we chose that hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the view was fantastic, city bus stop right in front of the lobby.
Stayed 4 nights in Nov 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

Luciana Elisa

Stayed 5 nights in Nov 2024

10/10 Excellent

Tushar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
So far the best resort I have ever been to, staffs are very friendly and warm would love to come again
Stayed 7 nights in Nov 2024

10/10 Excellent

Melissa Ann

Stayed 5 nights in Nov 2024