Sunscape Cancun Resort & Spa - All Inclusive

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Dates

July 2025

August 2025

1 bedroom, premium bedding, free minibar, in-room safe

2 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

Explore the area

Zona Hotelera, Cancun, QROO, 77500

Room options

Junior Suite, Multiple Beds, Ocean View

Sleeps 6
1 King Bed, 1 Double Trundle Bed and 1 Double Bunk Bed

Standard Room, 2 Double Beds

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed

Sleeps 3
1 King Bed

Suite, 1 King Bed, Ocean View

Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Oceanfront (Sun)

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Oceanfront

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds, Oceanfront

Sleeps 4
2 Double Beds

Deluxe Suite, 2 Double Beds, Ocean View

Sleeps 4
2 Double Beds

Deluxe Suite, 2 Double Beds, Lagoon View

Sleeps 3
2 Double Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Deluxe Suite, 2 Double Beds, Lagoon View

Sleeps 4
2 Double Beds

Family Suite (Junior, King Bunk and Trundle Bed)

Sleeps 3
1 King Bed and 1 Double Trundle Bed

Deluxe Suite, 1 King Bed, Ocean View

Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Beachfront

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds, Beachfront

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Junior Suite, 2 Double Beds, Accessible

Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Beachfront (Swim up)

Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed

Sleeps 2
1 King Bed

Suite, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

3 outdoor pools, open 11:00 AM to 7:00 PM, cabanas (surcharge)

Pool
Hot Tub
Breakfast included
All inclusive

$404 nightly

includes taxes & fees

About this property

Sunscape Cancun Resort & Spa - All Inclusive

Property in Zona Hotelera

Catch some rays on Sunscape Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Sunscape Cancun Resort & Spa - All Inclusive offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Some rates at Sunscape Cancun Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Sunscape Cancun Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Sunscape Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.

Casa de Rosa - Onsite restaurant.

Viaggio - Onsite restaurant. Open daily.

Ventanas - This buffet restaurant overlooks the ocean. Open daily.

Azul - This restaurant overlooks the ocean. Open daily.

At Sunset - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Sunscape Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included

Room service during certain hours

In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

6 bars/lounges
7 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

At Sunset
Azul
Casa de Rosa
Ventanas
Viaggio

Things to do

2 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Designer stores
Free children's club
Free water park
Full-service spa
Golf driving range
Gym
Library
Nightclub
Personal motorized watercraft
Playground
Sauna
Scuba diving
Shopping
Ski-in/ski-out access
Steam room
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Baby bath
Children's pool
DVD player
Free children's club
Free water park access
In-room babysitting (surcharge)
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,726 square feet of conference space
Business center
Computer station

Outdoors

Barbecue grill
Beach cabanas (surcharge)
Beach loungers
Beach towels
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa treatment rooms
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel

6 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Mediterranean architecture
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Entertainment

55-inch plasma TV with cable channels
DVD player

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Sunscape Cancun Resort & Spa - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Anderson

Apr 8, 2025

Stayed 4 nights in Apr 2025

Stayed 7 nights in Mar 2025

8/10 Good

Ricardo

Traveled with family and small children

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities

Old building but great attention & service from staff.

Stayed 7 nights in Mar 2025

10/10 Excellent

David Yunior

Traveled with family

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent choice

Stayed 3 nights in Apr 2025

10/10 Excellent

Arvind

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lot of fun staying at this resort. The staff were extremely friendly and hospitable. Food was great. Something to eat any time of the day. Loads of activities within the resort. Truly 5 star experience. Only thing that we hated was some concierge trying to sell the time share part within the resort. We had to literally run away from those folks. Apart from that there was no negatives on this resort. We would gladly recommend this to all our friends and relatives. Beach was really clean and vip lounge was a lot of fun as well. Great stay overall.

Stayed 3 nights in Apr 2025

4/10 Poor

Toni

Traveled with family and small children

Apr 6, 2025

Disliked: Amenities

It was my husband's 50th birthday i specifically asked for an ocean view room instead i received a view of the parking lot. When asked if they could change it they claimed i never made any requests qnd when i showed them the email thread they said sorry but it's too late now. Horrible customer service and constantly harrased by sales staff to book various activities

Stayed 5 nights in Mar 2025

6/10 Okay

Rick

Traveled with family

Apr 6, 2025

Liked: Cleanliness

Disliked: Amenities

This resort is more for children 6 years old and under. My 8 and 10 year old were both way over the hieght limit to do any of the water slide stuff. The hours are kind of limiting. For example the pool closes at 8 and there is only bar service between 11am and 11pm. The mexican food was all very good but everything else was more like cafeteria level quality. The drinks are mostly watered down cocktails is tiny plastic cups, which in the hot sun was fine.There were always wyndam time share sales people lurking around agressively trying to get you to sign up for a vacation club. It was overall a fun time but I wouldn't go back.

Stayed 5 nights in Mar 2025

8/10 Good

Alecia

Apr 5, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Roxanne C., Renton

Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff were great! The location was convenient and close to the shopping areas.

Stayed 6 nights in Mar 2025

4/10 Poor

Dina

Apr 5, 2025

Disliked: Staff & service, property conditions & facilities

I booked a premium suite with ocean view, upon check in they said my room is partial ocean view and refused to grant me my room without paying extra

Stayed 3 nights in Apr 2025

10/10 Excellent

Eshan

Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort for families

The resort if

Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Traveled with family

Christine

Traveled with family

Apr 4, 2025

Liked: Cleanliness

It was clean. Service was ok. I did not appreciate the attitude from the front desk. We booked two rooms together and got placed into different floors and separate wings. The woman the next day said she found a closer room on the same floor but could not tell me what room, or guarantee if it was the same room category. We paid extra for a lagoon view but she lied and said that all these categories- lagoon or “internal” views are the same price. That’s not true even on your own website. Food options were not as tasty as other resorts we have been to. It is a small resort but fit our needs for this trip. I would steer away if you don’t have kids. It was during spring break so kids were everywhere.

Stayed 4 nights in Mar 2025

10/10 Excellent

jonggil

Apr 4, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Irina

Traveled with family and small children, Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are specious and beds were very comfortable. Massage was just amazing, especially with Jasmine. Shows are good, the best that we like was the Before Spain (or something like that). - Pools are quite busy, except very early mornings, and not too much shade around. For cabanas you have to pay to use them. - Always lines to the restaurants, even buffet. And you can’t make a reservation, unless you order some extra food. Actually the extra seafood dish is really nice. But in restaurants you have to wait too long to get served, don’t go there when you already hungry. The staff are very nice, always smiling and working hard. ? Morning exercise couch is quite tough!

Stayed 6 nights in Mar 2025

8/10 Good

Sanghyeon

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time in Cancun with All-inclusive experience. It was a great experience overall with my parents! The hotel is a family-friendly environment with kids and sometimes it was a bit overwhelming to endure screaming and yelling both in a public and stateroom. That's the only reason I gave 4 stars here.

Stayed 4 nights in Mar 2025

6/10 Okay

Paulina

Traveled with family

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Although I thoroughly enjoyed the food, I didn’t appreciate the front desk staff at all. We were not given any information of what the hotel offered when we checked in. We had electrical outlet issues the first day, no hot water the second day and absolutely no water in our room the 3rd day. I asked that we be moved from the very 1st day because of the electrical issues but they would rather try and fix it and inconvenience the guest than inconvenience themselves. The only reason they moved me from rooms on the 3rd night was because I went to the front desk and demanded we be given another room with running water. We will definitely not be returning to this hotel. On a side note, the caretakers were very kind but the front desk is not helpful. Good luck if you choose to stay there!

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Wyndham Alltra is beautiful, has great amenities, and delicious food! We were pleasantly surprised with the food which is important to my family- it was delicious!! My son loved the kids pool and water slides. The staff were very friendly and accommodating. The beds were REALLY comfortable and the water pressure in the shower was awesome. There was plenty of entertainment throughout the day. We did not like the store (sun screen was $35). We did not like the one gentleman who served tacos by the pool for lunch- he was very grumpy and did not talk. He seemed like he didn’t want to be there. We would definitely stay here again.

Stayed 6 nights in Mar 2025

Sunscape Cancun Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Sunscape Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, Multiple Beds, Ocean View

Junior Suite, Multiple Beds, Ocean View

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

View all photos for Club Suite, 1 King Bed, Oceanfront (Sun)

Club Suite, 1 King Bed, Oceanfront (Sun)

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Junior Suite, 2 Double Beds, Oceanfront

View all photos for Deluxe Suite, 2 Double Beds, Ocean View

Deluxe Suite, 2 Double Beds, Ocean View

View all photos for Deluxe Suite, 2 Double Beds, Lagoon View

Deluxe Suite, 2 Double Beds, Lagoon View

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Lagoon View

Deluxe Suite, 2 Double Beds, Lagoon View

View all photos for Family Suite (Junior, King Bunk and Trundle Bed)

Family Suite (Junior, King Bunk and Trundle Bed)

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View

View all photos for Junior Suite, 1 King Bed, Beachfront

Junior Suite, 1 King Bed, Beachfront

View all photos for Junior Suite, 2 Double Beds, Beachfront

Junior Suite, 2 Double Beds, Beachfront

Junior Suite, 1 King Bed, Accessible

Junior Suite, 2 Double Beds, Accessible

View all photos for Junior Suite, 1 King Bed, Beachfront (Swim up)

Junior Suite, 1 King Bed, Beachfront (Swim up)

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Suite, 1 King Bed

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About this property

Sunscape Cancun Resort & Spa - All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Land activities

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More