Ocean Coral & Turquesa All Inclusive

5.0 star property

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Poolside bar
Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk
Property entrance
Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪16 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Junior Suite Ocean View

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

Privilege Master Suite

  • 958 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite -5 Guests- Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed OR 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Double Sofa Bed and 1 Queen Bed

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Ocean Coral & Turquesa All Inclusive

5-star Puerto Morelos property close to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Ocean Coral & Turquesa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Ocean Coral & Turquesa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Ocean Coral & Turquesa All Inclusive is a smoke-free property.

Casa del Mar - This family restaurant specializes in local and international cuisine and serves breakfast, brunch, and dinner.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Open daily.
Sensai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1170 out of 2358 reviews
Rating 8 - Good. 636 out of 2358 reviews
Rating 6 - Okay. 310 out of 2358 reviews
Rating 4 - Poor. 148 out of 2358 reviews
Rating 2 - Terrible. 94 out of 2358 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and well maintained. There's plenty of food options all through the day and night. If you want just a snack or a full meal. There are no limits to a sit down meal at a restaurant, as compared to other all inclusive restrict you to 3 sit down meals, as compared to a buffet meal. The pool bar, particularly Gustavo, was friendly and had an amazing mix of drinks up their sleeve. Overall a really good vacation at this resort, worth every $.
Stayed 7 nights in Mar 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and worked really hard… you could tell they have to put up with a lot of bad tourists so if you treat them with respect and kindness they do the same to you
Stayed 4 nights in Mar 2025

8/10 Good

Angelena Lee

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really loved this property and definitely would've given it five stars, had it not been for a very bad encounter at Ocean Burger, When we arrived, the entire area was roped off. I saw an open entrance on the backside and assumed that was correct. As soon as we entered in that way, the waiter, Francisco, aggressively threw his hands at us, and pointed to the other entrance, which as I said was roped off. A completely inappropriate response, as there was no signage stating to wait there. We then sat down and he came to take our order. We began by giving him a drink order, he then rudely interrupted us and said he was only there to take food orders. Again something we had no way of knowing.my husband then began to place our orders as he usually orders for the whole table and Francisco put his hand up to him and looked at me and pointed as though he needed me to order first. The last and final straw was when my daughters came to meet us. One of them had a swimsuit on with a dress swimsuit cover-up. He would not let her in. Even though directly next to us was a women eating wearing a bikini with no cover up. This was the last straw and I was furious by this point and let him know. He then told me I needed to calm down. After he treated us like dirt for a half hour and then was rude to my teenage daughters. That I won't stand for. Miguel at Ocean Burger, however, was a delight, as was every other member of the staff. But in all honesty. Francisco soured our entire experience.
Stayed 3 nights in Mar 2025

6/10 Okay

Terri

Liked: Staff & service, amenities
Would rather be on a bus line or be able to walk to other places!
Stayed 6 nights in Mar 2025

10/10 Excellent

Trenten

Stayed 4 nights in Feb 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Ocean Coral & Turquesa. The food was decent - Mexican was definitely our favourite. Had Expedia VIP benefits and got an upgrade to a renovated room (lovely), late checkout and a concierge who booked our restaurant reservations each night. That was awesome because I was a bit nervous after reading reviews that people couldn’t get reservations. We never once had an issue and ate in a different restaurant each night. The late checkout was nice. The hotel staff were awesome, super friendly and quite accommodating. We used the bowling facility and had a massage/reflexology session that was awesome. The pools were great - we didn’t have privilege and were all adults so we had access to two pools - one with the swim up bar and the other quieter pool. No complaints. It’s a bit tough to get a pool chair - people reserve them with towels early and they’re all spoken for by 7:30 am (even though there is a policy not to). The beach was really nice. Lots of activities - we were sceptical but the silent dance party was so fun! Overall our stay was great and I would go back again.
Stayed 7 nights in Mar 2025

8/10 Good

Neftali

Stayed 4 nights in Mar 2025

8/10 Good

Barry William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole the property is very good, clean, well maintained and very good food choice. What we didn't like was that the staff did not follow the policy of removing towels from sun loungers after half an hour of non-use. This meant many sun loungers sat for hours not being used, yet were unavailable to those that needed them. There were not enough available to everyone.
Stayed 11 nights in Feb 2025

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part my experience was excellent, the resort had many dining options to choose from. The bartenders and waiting staff were excellent. There were three pools to benefit all age groups. The beach however, was a disappointment. As much as they tried to keep it clean from the seaweed it was everywhere. I went there for the beach however ended up by the pool all week. The main buffet staff was OK but we had to ask for beverages and cutlery every time we went to the buffet. We felt a bit ignored, I believe that is something they need to improve on. Overall, we had a good time and the kids had lots of fun at the pool.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Xochilt Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Darryl John, Mississauga

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, we had a very nice vacation at this resort. All the staff were extremely friendly and went the extra mile to make sure we were all well taken care of. Gustavo in the pool bar was excellent and even when very busy made sure everyone was always taken care of quickly and with a wide selection. Reception staff were always willing to help with any questions from getting us checked in and out efficiently, with currency exchange requests, and with requests for fixing issues in the room when requested. The room itself was very spacious and comfortable, including the balcony and beds. Some areas that could be improved was ensuring all buildings have working elevators (our building was out of service but we saw many others in service), the teen room was under maintenance so not available and would have been great when it rained or during peak day sun. In addition, the water pressure was sometimes spotty in the evening especially the hot water, and one evening when our breaker needed resetting we were unable to reach the front desk by phone but were able to walk down and get assistance. Also, for restaurant reservations via the web portal, we found availability very challenging as it opened for selection at 8am but by 8:15a most spots were filled. the excellent concierge service to get booking for our larger group of 10 most days which was great. While most food was very good, we did find sometimes that it was blander than we were expecting though there was always a wide
Stayed 7 nights in Mar 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and they really have considered everything. The hardworking staff put the 5th star on the map. For us, the service really made that difference; whether it was the fun bartenders like Juan, the knowledgeable sommelier Augusto, the hilarious hombres at the Italian Terrace, the super friendly cleaning ladies, the hardworking baristas at Mike's, every service experience was top notch. I need to give a special kudos to the Security Staff who were there to help me find something extremely precious to me at 5:30AM. We would definitely return to Oceans🤗
Stayed 5 nights in Mar 2025

8/10 Good

Teodor

Traveled with family and small children, Traveled with group
Liked: Amenities
Okay
Stayed 6 nights in Mar 2025

8/10 Good

alexandru

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The water is supposed to be a little bit warmer in the pool and you guys posted. They have a hot tub, but they don’t have outside the Jacuzzi.
Stayed 7 nights in Mar 2025

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic property and staff, all the way around! Food was top notch, facilities were clean, super beautiful and the beach was fantastic. Would stay here again in a heart beat:)
Stayed 3 nights in Feb 2025

8/10 Good

Adina

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Not to long and the conceierge was able to explain to us the hotel/ restaurants and amenities. Booking a restaurant that needed a reservation was a bit tricky. You needed to be up before 8 AM to book and you need to be really quick at it lol. You need to use their app for this. I booked this hotel because I saw on the Expedia app that there was a hot tub on site and a sauna and steam room. But do not be fooled. You need to pay extra for these amenities. There are three large pools and one kid pool. The water are cold and all of them. The main restaurant is buffet style. The food is OK. I wouldn’t consider the food to be amazing. The staff at the hotel they were all extremely friendly. The beach water does have seaweed, and the beach is filled with it. They do try their best to clean it, but not every single day. Also, there is an environmental fee that is charged every day you stay at the resort it’s not much it’s about 2 to 3 dollars which is not included in the price that you paid for the hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Lowell Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ivan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, delicious food 😋
Stayed 9 nights in Mar 2025

10/10 Excellent

Kylie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartenders at the pool bar, Antonio, Gustavo, Alejandro, Hilda, Semima, and Henry were great
Stayed 4 nights in Mar 2025

8/10 Good

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are lovely. I showed up in the afternoon and it was too late to reserve the special restaurants. I ordered an online Caribbeanlobster dinner that was on special, at about four pm. I received an email that they had received the order and waited around three hours, I checked on the app and there was no order even though I had received an email confirming it. So that evening I went to the buffet since it was getting late. At that time, I also let them know my phone wasn’t working. Next morning, I realized that I didn’t insert my charger on my phone and my phone was dead and I had no phone access. So I cannot make reservations for special restaurants. I was able to go to the front desk and report that and they did find me a seat at one of the restaurants. It was a very nice dinner. They gave me something called ocean cash. That I could’ve used on a dinner or a spa service in which I was planning to use for my dinner that never came. So that was a such a disappointment. All in all, the amenities are very nice. The place is kept clean, the staff are wonderful, bonus that they have cats in the area that you can give treats to. Evening entertainment was fun. Pools are beautiful. The beach was lovely. Kind of small, lots of seaweed, but still enjoyable. The eating situation was the only thing I found a little stressful. I did mention the problems at checkout, and did feel a little brushed aside. I don’t know if my concerns made it beyond the front desk.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kristin

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at this resort and my last! The hotel was very run down! Our room fridge was never stocked with alcohol but two days! When we called, they argued and stated that it was. Our fridge didn’t work properly. No one ever told us about the complimentary spa services for privilege! The food was horrible, minus the steak tacos at the bistro! The property is in great need of upgrades! Lots of safety hazards around the resort! The privilege lounge had two amazing bartenders named Angel and Jose and that was the highlight of our trip! Never had towel service or privilege chairs on the beach or at the pool! Never had anyone ask us for a drink near the pool. Very disappointed, and especially for what we paid! We didn’t even have linens in our room for two days! No snacks either! What a shame! We will never be back, so lesson learned! We did make some complaints, but not one single person cared!
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this property and we were even more impressed the second time around. Service is unmatched....staff goes above and beyond. Food is excellent. Vibes are lit. Aesthetic is lit. We were extremely pleased and will most def visit again.
Stayed 5 nights in Mar 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had the best time at Ocean Coral & Turquesa. The entire staff was so friendly and energetic. The activities team was amazing. Fernanda, Yael, Gabriel and the entire staff (I don't know all their names). They started our day with their dance by the pool, which energized everyone watching or participating! The pool bar was nice. The water was a bit chilly so I enjoyed sitting on the dry side. Eduardo made us feel at home. He was great and knew how to make every drink and put smiles on our faces. The property was large enough to get lots of steps in. The room we were assigned to was too close to the lobby so our concierge, Alejandro, was able to find us another. The beds were very comfortable and our balcony was peaceful with a great view of palm trees. The lobby was spacious with several areas to relax, including the outdoor sofas and seating. The lobby bar was convenient and the staff so friendly and efficient, thanks to Henri, Mateo and the rest of the crew. Although it was relaxing to sit on the beach (if you can get a chair), I was a bit disappointed. The distance to the water was short and seaweed was definitely an issue. A tractor came through every morning, but maybe it was just that time of the year. The evening shows were great although we didn't get out to every one. The meals were fine and there were options and again, the staff always eager to please.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 5 nights in Mar 2025