Ocean Coral & Turquesa All Inclusive

4.5 star property

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Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk
View from property
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪14 min walk‬
  • Puerto Morelos Town Square
    ‪9 min drive‬
  • Ojo de Agua Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Junior Suite Ocean View

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

Privilege Master Suite

  • 958 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Ocean Coral & Turquesa All Inclusive

4.5-star Puerto Morelos property close to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Ocean Coral & Turquesa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Ocean Coral & Turquesa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Ocean Coral & Turquesa All Inclusive is a smoke-free property.

Casa del Mar - This family restaurant specializes in local and international cuisine and serves breakfast, brunch, and dinner.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Open daily.
Sensai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1054 out of 2196 reviews
Rating 8 - Good. 591 out of 2196 reviews
Rating 6 - Okay. 304 out of 2196 reviews
Rating 4 - Poor. 154 out of 2196 reviews
Rating 2 - Terrible. 93 out of 2196 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Thiyagarajan

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Kevin

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was very run down and old, but the property has a lot of potential. I should have paid attention to the reviews about the AC because its terrible in the rooms, we switched twuce. Rooms are also moldy but pretty if that makes sense. Staff is VERY VERY attentive!!
Stayed 7 nights in Nov 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bath tub didn't drain out the water in our two rooms. The vent in our bathroom made a loud noise.
Stayed 5 nights in Dec 2024

8/10 Good

Lisandra Gonzalez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location. Good views, staff is friendly. But it needs retouch in some spaces. And an upgrade for the app for making reservations in specific restaurants, the spaces are limited. Overall the hotel is good
Stayed 7 nights in Dec 2024

4/10 Poor

Kristie

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful but you’ll need to pay lots of tips
We stayed here for 6 nights over the Christmas period. We booked a Privilege Package. Overall the resort is beautiful, our room was great and clean which I appreciated. We never had to fight for a chair at the pool or beach which was great - there was room for everyone. However, if you stay here expect to be constantly forking out additional cash. As soon as you arrive you have to pay an additional eco tax when you check in, then a reef tax if you want to do anything on the ocean and then the $50 resort credit you get when booking through this website can only be used on certain things and only to certain amounts and they only tell you that when you check out (at check in you’ll be told the credit can be used for any resort expense, just like cash). For example they would only let me use a max of $10 resort credit on a $185 spa appointment. The staff only work for tips! We missed tipping housekeeping one day because they came way earlier than other days and the job they did was barely acceptable. During that clean they took our room service bags outside the room and left them there. The raccoons then got into them and NO one cleaned it up for 3 days! Even though housekeeping was around and there was maintenance work going on in that area during the day. The staff works tips and if they weren’t going to get one to clean up the mess they precipitated then they were not interested in the work.
Stayed 6 nights in Dec 2024

4/10 Poor

Talina

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was old and outdated. Food choices were limited and not the greatest. Front desk staff was nice but could not get good housekeeping service. The rooms were old and musty. The showers smelled of mildew and the AC didn’t work. The beach was beautiful to look at but rocky and filled with seaweed. The pools were cold but our kids still enjoyed the mini water playground. Also disappointed in the night time entertainment, or lack there of. Be warned they discriminate against and mark you with different color wristbands if you purchase through Expedia (and it’s highlighted on your name when you check in). It’s more expensive to pay through sites like this and I could see they gave the better room to family that booked through the hotel directly and treated them better.
Stayed 3 nights in Dec 2024

8/10 Good

trinidad

Liked: Cleanliness
The staff were so nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Jared William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort. Definitely would go back
Stayed 6 nights in Dec 2024

8/10 Good

Thomas K

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good for the price.
Stayed 5 nights in Dec 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The resort was very clean and comfortable. The staff were all very polite. The only regret is that several of my group got very sick from what we deduced was undercooked chicken from the hibachi restaurant.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Joselyn

Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time and may go back in the future. We would definitely recommend staying here. It is on the beach, has nice entertainment, nice restaurants, and great pools! It is also close to Cancun airport.
Stayed 5 nights in Dec 2024

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property especially because of the room upgrade. Thank you.
Stayed 5 nights in Dec 2024

2/10 Terrible

Chinmoy

Traveled with group, Traveled with family
Disliked: Staff & service
Let me start with the positives about the property. The quality and choices for the food at the buffet are good. Wet bar day staff during 22-26 were very nice. The food at the French, asian and ocean burger restaurants were good. Negatives - access road to the resort is unsafe and full of pot holes. Check in process is ancient and takes a long time. Josue, who checked us in was overwhelmed because he was checking in 3 rooms for us…really that is your entire job description. Most staff is rude, does not care for customers at all, and can’t speak English. They will do things wrong all the time and then will get mad at you for complaining. Restaurant reservations is nightmare. The only reason we got to try the restaurants was because we booked one room under priority. Butlers assigned to priority use up the priority and general quota in advance to book the reservations so when the general quota tries to book the restaurant on the day of (they are not allowed to reserve in advance), most reservations are gone. General Reservation process is a joke. If you do get the reservation, prepare to sit for a two hour meal. Service is painfully slow. Food in Italian restaurant was awful. Ocean burger staff made a sexist comment to my friend. If you ask for towels or anything for your room, be prepared to wait for an hour. For sure not returning or recommending this resort ever!

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

ROBERTO Tatsuya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Beautiful place (beach). Beautiful buildings. A lot of things to do
Stayed 5 nights in Dec 2024

10/10 Excellent

Fabiola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you don’t care to spend time in the ocean waves then this is a great resort
Stayed 3 nights in Dec 2024

6/10 Okay

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The buffet was good, lots of variety, the fruit was not super fresh. The mixed drinks were okay. Our room was on the very end of the facility so it was a little walk to the pool. The shower did not drain properly, and the air conditioner was squeaky.
Stayed 4 nights in Dec 2024

10/10 Excellent

ROY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the beach, good food, excellent restaurants. Check in was kind of late, almost at 330pm. Would recommend the hotel to do an express check out Had to pay for the kayaks activity, which I thought was included but overall was good. Excellent service of the hotel staff
Stayed 4 nights in Dec 2024

8/10 Good

kannan

Traveled with family
Liked: Cleanliness, amenities
Good and safest place to stay we enjoyed lots, but only thing is some staff severing food not politely. Washroom smells bad.
Stayed 5 nights in Dec 2024

8/10 Good

Judith, Port Elgin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, medium sized property with wonderful staff and many dining options. Had an excellent stay!
Stayed 9 nights in Dec 2024

4/10 Poor

lyubov, Chester

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very crowded ,limited beach towels ,beach chairs awful condition ,hard to reserve a restaurant,line for buffet ,workers not friendly
Stayed 3 nights in Dec 2024

4/10 Poor

Catalina

Stayed 7 nights in Dec 2024

6/10 Okay

Philip Andrew

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024