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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
View from room
View from room
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Breakfast included
$225
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Marlin Beach
    ‪3 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Aquaworld
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room

1 bedroom, free minibar, in-room safe, iron/ironing board

Double Room

7.6 out of 10
Good
(127 reviews)
  • 377 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | 1 bedroom, free minibar, in-room safe, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(122 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level) | 1 bedroom, free minibar, in-room safe, iron/ironing board

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 864 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | 1 bedroom, free minibar, in-room safe, iron/ironing board

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(13 reviews)
  • 1386 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

1 bedroom, free minibar, in-room safe, iron/ironing board

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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  • Breakfast included
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About this property

Occidental Tucancún All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite uncovered self parking is complimentary.

Occidental Tucancún All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 512 out of 1345 reviews
Rating 8 - Good. 355 out of 1345 reviews
Rating 6 - Okay. 257 out of 1345 reviews
Rating 4 - Poor. 110 out of 1345 reviews
Rating 2 - Terrible. 111 out of 1345 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shamim, Philadelphia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price, going to city,
Stayed 7 nights in May 2025

10/10 Excellent

Charles T. Monahan T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lost my passport and security staff jumped on and do a huge all out investigation, very impressive. They had treams going trough garbage and laundry. They found it and save the day since i was leaving 420 am the next day. Shows where great and the dj at the main pool was doing all my request.Management has a great team of employees. 100 % will go back. Only one thing they have an italian restraunt, wow not even close. It was like the blind leading the blind on that one. But all other restraunts where great !!! . Shie
Stayed 5 nights in May 2025

10/10 Excellent

Destiny

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Francine

The check in was excellent, was given a room early with an excellent view of the beach. The beach was breathtaking. The buffet for breakfast and lunch was great quality. The dinner choices every night at each restuanratnt were wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

Tamia

Liked: Cleanliness, amenities, property conditions & facilities
The stay was wonderful, it was very relaxing. The staff were really nice and attentive. No complaints.
Stayed 3 nights in May 2025

10/10 Excellent

Moushumi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and kind people
Stayed 5 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Eric Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many stairs, up, down, up, down, up and down. Food was ok, nothing special. Staff was friendly and helpful. Room was not ready at check-in time
Stayed 7 nights in May 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the resort was perfectly maintained. Of course there is some age to the property. Restaurants were nice good varieties.
Stayed 5 nights in May 2025

8/10 Good

Tigran, Tujunga

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Shane

Stayed 1 night in May 2025

2/10 Terrible

Mandeep

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately we were not that happy with our stay. Beach was full of sea weeds. That was really stupid. You can’t even go and swim. I am not happy with food and drinks. Food was just okey. Not many veg options. Drinks were the most unpleasant. For example asked for pinacolada. It was premix super sugary liquid with crushed ice. Highly not recommended it guys.
Stayed 3 nights in May 2025

10/10 Excellent

antonio m

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food , location , the swinming, people are nice and Cesar is an exellent host at the buffet restsurZnt
Stayed 6 nights in May 2025

6/10 Okay

fadila

Need to be more food. Every day same food.No sea food,no beef no pizza.
Stayed 7 nights in May 2025

6/10 Okay

Jessica Jennifer Negrete

Stayed 5 nights in May 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very close to the Luxury Kukulcan Mall and various attractions.
Stayed 10 nights in May 2025

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family were there for a week and the food has gotten awful! This was out 4th or 5th time there and no choice of meat at the buffet. We had the same pork every night for a week, only sausage with breakfast and it was all bad. Hopefully it gets better or we won't keep going back, sorry
Stayed 6 nights in May 2025

6/10 Okay

Azra

Traveled with partner
Liked: Cleanliness, staff & service
The food was really bad! Very limited choices! Same fish every day No other seafood No ice cream . Drinks were so watery . We will not be coming back here !!
Stayed 3 nights in May 2025

2/10 Terrible

melvin a, tampa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida no hay variedad de comida
Stayed 4 nights in May 2025

6/10 Okay

Jenny

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

Vincent R

Some staff are not guest friendly. Food was average. Jose and Julio were helpful. Activities were not mentioned at registration. Not enough staff to help around. The lounge chairs by the beach need some upkeep. My first room was dirty and had some maintenance issues. I requested to be moved and they gave me a really nice room. Jose was helpful regrading this request.
Stayed 4 nights in May 2025

10/10 Excellent

Anish Mahendi

Traveled with partner
Liked: Amenities
The property was great. Really satisfied with the service
Stayed 4 nights in May 2025

10/10 Excellent

Harshdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in May 2025