Oasis Palm - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Oasis Palm - All Inclusive

Indoor wedding
Exterior
Indoor wedding
1 bedroom, blackout drapes, iron/ironing board, free WiFi
Children's activities

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Playa Tortugas
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Standard

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

Oasis Palm - All Inclusive

4-star property in Zona Hotelera
At Oasis Palm - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Oasis Palm - All Inclusive features a waterslide and an outdoor pool. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 7 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This all-inclusive property also offers a children's pool, a fitness center, and a sauna. Onsite self parking and valet parking are complimentary.

Oasis Palm - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sisal Buffet - Onsite buffet restaurant.
Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.
Los Agaves - Onsite restaurant. Open daily.
Dos Lunas - Onsite restaurant. Open daily.
La Bamba - Onsite restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
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Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
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Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 133 out of 1002 reviews
Rating 2 - Terrible. 182 out of 1002 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Imad Awny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Very family friendly and lots for all members to do.
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Stayed 3 nights in Mar 2025

4/10 Poor

Stacey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the Oasis Palm gave you access to very little. You needed to upgrade to the Grand Oasis Palm to really have an enjoyable experience and have access to the amenities.
Stayed 8 nights in Mar 2025

2/10 Terrible

MEGAN

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were clean and nice. The staff was the worst from the minute we arrived until we left.
Stayed 2 nights in Mar 2025

4/10 Poor

ricardo

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
My bad with money and cell phone was stolen at the pool area so be careful if u guys go not safe for belonging . But they have great food options
Stayed 4 nights in Mar 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Too many screaming kids in hall echoing and doors slamming !!
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
Stayed 3 nights in Mar 2025

2/10 Terrible

Luiz Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Very crazy traveling !
Stayed 5 nights in Feb 2025

10/10 Excellent

Abdassamad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families with small kids
Stayed 17 nights in Feb 2025

6/10 Okay

Troy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
Stayed 1 night in Feb 2025

4/10 Poor

Veronica, Petaluma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will extremely nice and engaging. My overall experience was very pleasant
Stayed 5 nights in Feb 2025

10/10 Excellent

Leonid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the beach. Always calm. Great for kids and adult who does not like waves
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 5 nights in Feb 2025

2/10 Terrible

Rachel

Traveled with group
Disliked: Amenities
BEWARE. READ b4 looking at pics and booking. This oasis palm is attached to Sens which is not included in this hotel. Meaning that access to the 7 advertised is not included. So yes you will be sitting next to a hotel bar you can't use without the Sens bracelet. This is false advertising. All the nice restaurants you see in the pics and web cost extra. Download their app first and look. The 2 buffets included are without a doubt terrible. We spoke to many guests and not one found it acceptable. Disgusting. And I am not a foodie. I do not care about food nor get excited. But palatable food is required. One item of the entire stay was good. This place is a joke. Book oasis palm and you get the ghetto side of the hotel.
Stayed 3 nights in Feb 2025

2/10 Terrible

Patricia, Tampa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing ! The property is Horrible and needs a lot of update ! Rooms are dirty and old really bad maintained, not for the price at all If I could give 0 star I will This is the worst hotel I have ever stay in my life
Stayed 3 nights in Feb 2025

10/10 Excellent

Oleksii

Stayed 10 nights in Feb 2025

6/10 Okay

Sam

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Food was terrible and room is rundown. Stay for the alcohol.
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Feb 2025

6/10 Okay

Armin

Traveled with family
Disliked: Property conditions & facilities
The place smelled moldy and wasnt maintained properly some.things didnt work like bathroom fan.
Stayed 7 nights in Jan 2025

2/10 Terrible

BRIAN

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was more run down then what it shows online. There's also no reason on pricing on upgrades. Bunch of people got free upgrades, some paid half for double the amount of stay....etc. certain staff are good and others were had poor hospitality
Stayed 6 nights in Jan 2025