See all properties

Dreams Natura Resort & Spa - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)
View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lobby lounge
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Puerto Morelos Beach
    ‪22 min drive‬
  • Petempich Bay
    ‪22 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

  • Sea view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View King

  • Sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View King

  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Junior Suite Partial Ocean View King

  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite King

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

  • Sea view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

  • Ocean view
  • 1066 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

  • Ocean view
  • 934 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

  • Sea view
  • 934 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Family Junior Suite Ocean View

  • Ocean view
  • 1066 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Double

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Nightclub

Dreams Riviera Cancun Resort & Spa - All Inclusive

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, (1215)
$407 nightly
The price was $656
The price is $407 total
includes taxes & fees
Dreams Riviera Cancun Resort & Spa - All Inclusive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star Puerto Morelos property with 5 restaurants
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dreams Natura Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12208 square feet (1134 square meters) include a conference center. This all-inclusive property also offers a children's pool, a health club, and a sauna. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Dreams Natura Resort & Spa - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside steakhouse specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 729 out of 1429 reviews
Rating 8 - Good. 335 out of 1429 reviews
Rating 6 - Okay. 154 out of 1429 reviews
Rating 4 - Poor. 111 out of 1429 reviews
Rating 2 - Terrible. 100 out of 1429 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bret

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, easy and comfortable.
Stayed 6 nights in Jan 2025

6/10 Okay

Esther Teresa

Liked: Cleanliness
Stayed 6 nights in Jan 2025

4/10 Poor

Villafuerte

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Katrina

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was pretty run down for the price we paid. Our room was “upgraded” to Ocean View which was more partial compared to the partial ocean view our family had directly in front of the ocean. The restroom vent fan was noticeably rusted, the shower door did not close completely which left about an 8 inch gab between wall and shower door, same with the bathroom as they share one door, and the mini bar did not get cold all of which were brought to the attention of the front desk. Bed was firm and pillows were very big and firm. We were there for our families wedding, a group of at least 30 people. Any time we requested something we were given an attitude. Our first night we ordered room service for myself my husband and my baby when the gentleman came up he banged on the door so loud it startled us and when we opened it he said that we needed to hurry up and get the door because we ordered too much food. We paid for ALL INCLUSIVE so I don’t understand how we ordered too much AND we finished every plate that was brought to us so nothing was wasted.
Stayed 5 nights in Feb 2025

2/10 Terrible

Joshua

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was pretty run down for the price we paid. Our room was “upgraded” to Ocean View which was more partial compared to the partial ocean view our family had directly in front of the ocean. The restroom vent fan was noticeably rusted, the shower door did not close completely which left about an 8 inch gab between wall and shower door, same with the bathroom as they share one door, and the mini bar did not get cold all of which were brought to the attention of the front desk. Bed was firm and pillows were very big and firm. We were there for our families wedding, a group of at least 30 people. Any time we requested something we were given an attitude. Our first night we ordered room service for myself my husband and my baby when the gentleman came up he banged on the door so loud it startled us and when we opened it he said that we needed to hurry up and get the door because we ordered too much food. We paid for ALL INCLUSIVE so I don’t understand how we ordered too much AND we finished every plate that was brought to us so nothing was wasted.
Stayed 6 nights in Jan 2025

4/10 Poor

Villafuerte

Disliked: Cleanliness, staff & service, property conditions & facilities
The arrival was great but only a few minutes latter we were sent by ourselves to our room. Our luggage took more than 30 minutes to arrive to our bedroom. Elevators were all not working and felt very unsafe. The food took a while and there was not much variety to pick from. Some not all workers are only interested in the money, merchandise is overpriced paid 20$ for a single toothbrush. I was very excited but I would not come back. I will say though the pools were nice & the lazy river was great but unfortunately does not make up for the rest.

2/10 Terrible

Tamika

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The service what not what expected room was smaller then booked, when trying to complain I was told we can just leave in which they already had my money and I am in another country, They entered my room multiple times even with the tag on the door, one time I was in the shower when they came in. So uncomfortable never going back again
Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!
Stayed 5 nights in Feb 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Only real complaint was inability to be seated at specialty restaurant after being told reservations were not required and waiting several minutes on waitlist. Yet observed several groups being seated after we arrived. Otherwise no real complaints. Stayed at this property because we were attending a wedding
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Loved every Minute of our stay as we Celebrated our daughter and Son in law getting Married. From checking in to checking out was phenomenal, definitely are new vacay resort, Thank you @ Dreams Natura Resort and spa
Stayed 3 nights in Feb 2025

10/10 Excellent

Shazia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very caring and best service
Stayed 6 nights in Jan 2025

10/10 Excellent

Starr

Traveled with family and small children
Liked: Cleanliness
Amazing for family’s and easy to get around love this hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Arelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of the best hotels we have stayed at. It's a perfect place for a family vacation, activities for every age and the food was amazing. Have been to many all inclusive this one has been one of the best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful resort. Even with the little bit of construction for upkeep it was still great. So many things to do at night for entertainment, and there were many food options. Staff was very nice and helpful.
Stayed 8 nights in Jan 2025

8/10 Good

Kimia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and service Will be back
Stayed 5 nights in Dec 2024

8/10 Good

Laura

Liked: Staff & service
Stayed 7 nights in Jan 2025

4/10 Poor

Tarra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here with my family, overall amazing, but unfortunately, my stay was marred by a few disappointing aspects that I feel need to be addressed. The property itself is stunning, with fantastic amenities, great food, and top-tier service. The rooms were luxurious, and I was truly impressed with the attention to detail throughout the resort, and I had high expectations for my vacation. However, my enjoyment was significantly impacted by the resort's handling of weddings. On the days I was there, the pool area was closed off for wedding events, which was incredibly frustrating. The pool is one of the main attractions of the resort, and it was disheartening to find that I could not access it because of private functions. Not only that, but I felt displaced and inconvenienced, as it seemed that the needs of paying guests were secondary to the events they were hosting. While I understand that weddings are a significant part of a resort's business, I do not believe that guests should have to sacrifice their experience for a private event. Ideally, the resort should have a dedicated area for weddings or private events that doesn't affect the shared spaces used by all guests. It left me feeling like, despite having paid for my stay, I was being pushed aside for the sake of a wedding party. I believe that if the resort can find a way to separate these events from the everyday guest experience, it could elevate the stay for everyone and maintain profits from weddings.
Stayed 14 nights in Jan 2025

2/10 Terrible

Kimberly S

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel and spa are very beautiful. However, we had a horrific experience. My husband and I the night before we left think we were poisoned. Our room often smelled like sewer and both of us at 2:30 am woke up very sick. My husband was throwing up and passed out in the bathroom. I heard the crash and went to check on him and I starting throwing up and could not stop for an hour. I tried to use the water and the toilet, sink and shower water was shut off. We wondered if we had such bad air from the pipes or sewer that is what may have poisoned us. It could have been the food from the Hibachi restaurant, but we were so sick. This was the worst food experience we ever had at any resort. It was almost not edible at most restaurants. The Ocean restaurant for example: had no fish and my Ribeye Steak was so thin (like a pancake) and so overcooked, I could not even cut it. Also, the people kept bombarding us to sign up for a presentation. That was offensive that they never stopped and would hardly take no for an answer. They were set up in three hallways that we passed ever time. It really took away from the joy of the vacation. The sound from our room was crazy. We had a room on the top floor with a balcony overlooking the pool and the ocean. Great view, however parties on the patio on the 2nd floor were so loud. We could hear every conversation, music and kids screaming from the pool. On top of all the noise from the construction outside just below us all day!
Stayed 4 nights in Jan 2025

10/10 Excellent

Irene

Stayed 5 nights in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Tongtong

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and facilities are great, staff are also very kind. The only downside is that the ocean near the beach is not as blue as you’d find in the hotel zone
Stayed 4 nights in Dec 2024

4/10 Poor

Sergio, San diego

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Managment is useless The staff was great but rooms were dirty and air conditioning filter wasn’t at least not cleaned from last 5 years disgusting! All the rooms smelled like mold and all the structures were old and out to date!
Stayed 8 nights in Jan 2025

8/10 Good

DESTINY

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, hotel was clean but during the night there was a strong sewer like odor that smelled really bad. There were multiple restaurants and bars along with activities to do.
Stayed 3 nights in Jan 2025