Dreams Natura Resort & Spa - All Inclusive

4.5 star property

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Relax by the pool surrounded by lounge chairs and umbrellas, with breathtaking views of the adjacent beach and palm trees.
Relax by the ocean with a view of the sea from this resort, featuring multiple pools, sunbathing areas, lounge chairs, and a water slide.
Enjoy ocean views from this outdoor dining area, surrounded by palm trees and tropical plants.
Relax in a spacious lounge area with ocean views, featuring a central seating area and unique water feature.
Relax in a serene space with a central seating area, waterfall, and spiritual icons.

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Moon Palace Golf Club
    ‪14 min drive‬
  • Puerto Morelos Beach
    ‪21 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(30 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

7.4 out of 10
Good
(8 reviews)
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(13 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(12 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 934 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • 934 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Suite -6 guests- Junior with Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Double Room Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Master with Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bunk Bed and 1 King Bed

Double Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Junior with Garden View

  • Sleeps 3

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

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About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star Puerto Morelos property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12208 square feet (1134 square meters) include a conference center. This luxury property also offers a children's pool, a health club, and a sauna. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Dreams Natura Resort & Spa - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside steakhouse specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 728 out of 1449 reviews
Rating 8 - Good. 340 out of 1449 reviews
Rating 6 - Okay. 163 out of 1449 reviews
Rating 4 - Poor. 113 out of 1449 reviews
Rating 2 - Terrible. 105 out of 1449 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service were excellent but the food could be better though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the spa
Stayed 6 nights in Apr 2025

6/10 Okay

Fábio

Traveled with family
When I arrived to check in attended by the concierge Angel. the service was horrible, he works without any passion and care. seems sad he just doesn’t like the work he does. Upgraded my room $600 for a jacuzzi that did not work ( broken ) I was claiming to be solved the problem on the first day, until my departure nothing had happened nor was reimbursed, so paid more for the jacuzzi ( what jacuzzi ?? ) The food needs to improve. I forgot in the safe 2 iPod and $70 dollars. I called to try to solve, they hung up the phone in my face. The staff of the restaurants, pool and daycare are amazing, thanks to all of them.
Stayed 5 nights in Apr 2025

10/10 Excellent

natali

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location close to Cancun airport, Dining options were much better at this resort the food quality was better. Staff very friendly. Omar at the pool bar was very helpful and attentive. lifeguards take precautions when manning the slides. Excellent vacation
Stayed 6 nights in Apr 2025

10/10 Excellent

JoAnna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa was amazing. Resort was great, food was overall really good especially at the Hibachi restaurant. Beach had a lot of seaweed. The hotel did a good job removing but location made it vulnerable and not the crystal blue beach you find in other areas. However, kids loved the slides, pools, and entertainment. Definitely a great resort for younger kids. Harder for preteens and teens to fit in with kids club and activities
Stayed 7 nights in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is so nice, lots of things to do esp for kids. Many choices for the foods and drinks. I would recommend this for those looking for some activities for their kids while on vacation. Their staff are all excellent, so helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yelany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. So many things to do. Lots of entertainment for adults and kids
Stayed 4 nights in Apr 2025

10/10 Excellent

Hamid

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ehsan

Stayed 4 nights in Apr 2025

8/10 Good

Scott A, Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very well taken care of. The pools and the slides were great. The kids loved the room service and the suite that we stayed in. The only compaint would be lack of food options for lunch, and a couple of the dinner options did not live up to our expectations. The Habachi Grill is highly recommended if you like sushi.
Stayed 4 nights in Apr 2025

10/10 Excellent

daiaraliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas atencion en la limpieza diaria de la habitacion.
Stayed 4 nights in Apr 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service
Apart from the smell of
Stayed 4 nights in Apr 2025

8/10 Good

Sumit

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
We had a wonderful time but there are some notes that could help other travelers: Highlights 1. Spa is beautiful, one of the nicest we've seen. 2. Really enjoyed the pool, lazy river and waterslides. Kids were entered for hours and the lazy river was their favourite. Not so great. The food was ok but the service was either ok or bad at certain restaurants. The beach bar was the best food surprising followed by the Japanese. The steakhouse was disappointing. The beach was ok. Seaweeds and cocrodiles made the water usable for us but the pool made up for it. We did go in but didn't spend a lot of time here. Overall, amazing vacation.
Stayed 4 nights in Mar 2025

8/10 Good

Zhenjie

Stayed 4 nights in Mar 2025

10/10 Excellent

GENE LAVERN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The only downside is being able to do anything in town or off the property.
Stayed 7 nights in Apr 2025

8/10 Good

Bianca

Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, no waits for food. Drinks served to your chair by the pool. Greats staff.
Stayed 6 nights in Apr 2025

8/10 Good

Kimberly M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was beautiful in location and building. staff were very friendly. Great to have so many options for kids. Misleading that there is an adult pool but you have to be a preferred member to use it. And there were no blow dryers in the room but stated there was.
Stayed 6 nights in Mar 2025

8/10 Good

Eamonn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice relaxing and kids had fun.
Stayed 7 nights in Mar 2025

10/10 Excellent

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

stephanie

Stayed 4 nights in Mar 2025

8/10 Good

Cliona

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, and there was lots to do for adults and children. The staff were very accommodating and friendly. There were lots of different dining options and the food and most of the restaurants we tried was top-notch. The kids especially loved the buffet where there was a huge amount of choice and the quality of the food was excellent. There was no hairdryer in our room and when I inquired, I was put on a waitlist. No one ever got back to me and I never received a hairdryer for the five days that I was there which was not great. Also, the items in the store in the resort are very overpriced so make sure you don’t need to buy any sunscreen, etc. when you get there! Aftersun, that would have cost eight dollars in the US was $35 in the store! Overall, I would highly recommend this resort and wouldn’t hesitate to go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi, Lewiston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth stay at a Dreams resort—always nice!
Stayed 5 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love love love

We loved everything about this place!
Stayed 3 nights in Mar 2025