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Mia Reef Isla Mujeres - All Inclusive

4.0 star property

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Photo gallery for Mia Reef Isla Mujeres - All Inclusive

Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Minibar, in-room safe, individually decorated, individually furnished
Superior Ocean Front Room | Minibar, in-room safe, individually decorated, individually furnished
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
$405
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Isla Mujeres Cemetery
    ‪8 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Ocean View

8.0 out of 10
Very good
(61 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Villa Ocean Front Suite

7.2 out of 10
Good
(40 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Double Room

7.4 out of 10
Good
(12 reviews)
  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Double Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Mia Reef Isla Mujeres - All Inclusive

4-star Isla Mujeres property steps from North Beach
Catch some rays on Mia Reef Isla Mujeres - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
Some rates at Mia Reef Isla Mujeres - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mia Reef Isla Mujeres - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Las Marias - Onsite fine-dining restaurant. Reservations are required.
Restaurante Sarimar - Onsite restaurant. Open daily.
Salon Arrecife - Onsite steakhouse. Reservations are required. Open select days.

All inclusive details

All-inclusive room rates at Mia Reef Isla Mujeres - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Las Marias
  • Restaurante Sarimar
  • Salon Arrecife

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 481 out of 1073 reviews
Rating 8 - Good. 258 out of 1073 reviews
Rating 6 - Okay. 175 out of 1073 reviews
Rating 4 - Poor. 80 out of 1073 reviews
Rating 2 - Terrible. 79 out of 1073 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

Oleksiy

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 3 nights in Jan 2025

2/10 Terrible

Tomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel definitely did not live up to its 4.5-star rating online. From the moment we arrived, we noticed several concerning issues. The pool was extremely dirty, with tiles falling off and light fixtures around the area hanging out of the ceiling—posing a safety hazard. Our room wasn’t much better. The shower head had a large hole in it with just some white tape barely holding it together. The sink was stained and moldy, which was very off-putting and unsanitary. To make matters worse, the staff were consistently rude and unhelpful. Getting a drink at the bar felt like a chore for them, and we were often ignored. Even local taxi drivers commented that most guests leave Mia Reef unhappy—and unfortunately, we were no exception. I do not recommend staying here. This place was a huge disappointment. And they refused to give me a refund although I left my stay 5 days before I was supposed
Stayed 6 nights in May 2025

6/10 Okay

Cinthya

Business traveler, Traveled with family
Disliked: Property conditions & facilities
It does needs an update!
Stayed 4 nights in Jun 2025

2/10 Terrible

Natalya, MCKINNEY

Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at Mia Reef Isla Mujeres was a complete disaster from start to finish. The resort looks NOTHING like the pictures advertised. We booked and paid for a room with double beds, and were given ONE regular bed and a portable bed shoved under the AC unit—which leaked water directly onto it! No blanket, no pillow—our son, the guest of honor for this supposed graduation trip, had to sleep on that soaking wet, old excuse for a bed. The beach and water? Covered in seaweed, reeking, and looking NOTHING like the crystal-clear views shown online. The dock, where we hoped to take family pictures, was completely unusable due to bird droppings everywhere. It stunk so bad it turned our stomachs. We borrowed snorkeling goggles from the resort, didn’t even get a chance to use them—just tried to adjust the strap and it snapped. They charged us $30 for it and held onto our passport as leverage in case we refused to pay! Unbelievable. The worst part? The resort served alcohol to our 17-year-old son without our permission! Even though the resort uses wristbands and he was clearly wearing a minor’s color-coded one, they still gave it to him. Completely unacceptable. We were under the impression that this was a peaceful, private island. Instead, it’s a nonstop party zone with around 60 yachts and catamarans bringing crowds of tourists onto the resort every day. There was no peace or relaxation at all. We tried to raise these concerns, but none of the staff spoke English.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Fernando, Henderson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaches were incredible, staff was friendly and very attentive. Especially those that were taking orders from people on the beach. Shopping was a short walk. Privacy was nice. Negatives. Smells from uncollected seaweed under the bar area made it almost unbearable to be in the bar. After cleaning it helped immensely. Would recommend
Stayed 6 nights in May 2025

10/10 Excellent

lindita

Liked: Cleanliness, amenities, property conditions & facilities
Mia reef is amazing this my second time going there is my favorite place!! The water is magical, the stuff was amazing special JC the waitress he’s amazing guy food was amazing, the room are clean, they have live music every night they have water activity every day, I can not wait to go again see you soon Mia reef thank you for everything,
Stayed 6 nights in Jun 2025

10/10 Excellent

James T.

Stayed 5 nights in May 2025

8/10 Good

Jissel

Liked: Cleanliness
It was a clean beach, overall fair.
Stayed 6 nights in May 2025

6/10 Okay

Arlyne Candebat

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
✅ What We Liked 🏝️ Stunning natural location – crystal-clear beach, beautiful surroundings. 🙌 Great customer service from Rich – attentive and upgraded us to a better villa. 🍽️ Food was decent – nothing exceptional, but satisfactory. 😊 Staff improved over time – service became friendlier as days passed. ❌ What Needs Improvement 🏚️ Poor room conditions – leaking A/C, peeling walls, dirty bathroom, and a poorly installed shower. 🚧 Ongoing construction – several areas of the hotel under renovation. 🏊 Unclean pool – initially dirty; cleaned only after complaints (we didn’t use it). 🛠️ Outdated, poorly maintained facilities – in need of serious renovations. 💸 Not worth the price – stayed in better-maintained, lower-rated hotels in Playa del Carmen & Cancun.
Stayed 6 nights in May 2025

2/10 Terrible

Scott Ray

Disliked: Property conditions & facilities
Rooms were ok at best! Pool was dirty thw whole time we stayed. We were constantly bombarded with time share offers that we refused non stop. Not a big variety of food at all.
Stayed 4 nights in May 2025

10/10 Excellent

Stacey

Liked: Amenities, property conditions & facilities
I love the hotel for their ocean and they have beautiful north beach and then they also have a coral reef area that you could swim and snorkel and great service. Accommodating and willing to help.
Stayed 5 nights in May 2025

10/10 Excellent

Osbaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 2 nights in May 2025

2/10 Terrible

Noe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location the best thing about the resort. Every moment was about trying to up sale us from the moment we checked in. All inclusive should be called all excluded. Service is based on the color of wrist band they put on you. The civichira is $50/day PP, premium drink $50/day PP. if you want to upgrade from a basic room to a room with view it’s $100 per night. All of the food was a disappointment, we went out of the resort to eat, drink and for entertainment. The resort shuts down at 10pm. When departing from the resort with our luggage, we were ordered by security that we had to return and check out. They chased us down to our taxi cab. I would have to say if you don’t comply and buy everything they try to upsale you are treated like. Second class guest.
Stayed 4 nights in May 2025

10/10 Excellent

Teena Lynn, Sabula

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, Vincent in the buffet dining room, jesus ans Samuel in the bar! And the water, you will never get tired of the view. It's so beautiful!!!!!
Stayed 5 nights in May 2025

10/10 Excellent

Heidi a

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 5 nights in May 2025

8/10 Good

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
This was my second time staying at Mia Reef. They are well known for their beautiful location in Playa Norte. We did the all inclusive at this resort. The food is subpar. We were expecting better quality. The outside dining area has a lot of birds they fly around you and leave excrement on tables, chairs and floors. They need to have someone solely responsible for the cleanliness of that area. They are also a good 15-20 minute walk to everything in town. You definitely would want to rent a golf cart to get around. Mia offers a golf cart rental but they upscale the price. We chose Mia because of the location- you can’t beat it! If you’re looking to be “Wowed “ this resort is not the place.
Stayed 6 nights in May 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 5 days at MIA, the staff was great and the location of the resort and beaches are unbeatable. My only complaint is the rooms are very outdated and the bathrooms are small. I would definitely do another trip to this resort for sure.
Stayed 5 nights in May 2025

8/10 Good

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Staff & service, room comfort
Wonderful staff! Beautiful warm calm beach. Rooms area need work, basic but clean. Would love to see a bit more nightly entertainment and more daily activities. Food was pretty decent, great staff.
Stayed 4 nights in May 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great hotel!! - Hotel exterior is crumbling, rooms in need of refresh. - The booking system for the 2 seated restaurants is antiquated and annoying. Having to wait in line to book something the next night or you are out of luck is awful. If you aren’t there 20 minutes early you are not getting a table. - Annoying sales staff trying to sell you time shares or VIP memberships. - This was Mexico, have MEXICAN food!!! - We had someone in our group that has multiple severe food allergies and has stayed here previously with kitchen management being very helpful, one of the main reasons we picked this location. This time the kitchen management was not helpful in the slightest. They provided no assistance and seemed more bothered than anything else. - Wedding on site is all about the up sale of additions to your wedding to make them the most amount of money off you. Wedding planner was not attentive. - After the wedding the bride and groom rented a catamaran for an hour sunset cruise. Boat bilge stopped working, boat started to fill with water. Boat members spent an hour replacing bilge. Management did not care about our safety or concerns after the cruise. Bride and groom spent last 4 days of trip arguing with management. They agreed to refund 300.00 which has not happened. Manager even said if we were VIP members this would never have happened as he would have taken care of us personally. What a joke. This hotel does not care about guest safety. Do not stay here.
Light from hallway into room.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025