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Mia Reef Isla Mujeres - All Inclusive

4.0 star property

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Photo gallery for Mia Reef Isla Mujeres - All Inclusive

Exterior
Deluxe Room, Ocean View | Terrace/patio
Exterior
View from property
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Housekeeping

Explore the area

Map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪9 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪122 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

8.0 out of 10
Very good
(55 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Villa Ocean Front Suite

7.6 out of 10
Good
(36 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

7.8 out of 10
Good
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, Ocean View

Minibar, in-room safe, desk, blackout drapes

Family Double Room, Ocean View

  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1077)
The price is $220
per night
$270 total
includes taxes & fees
Apr 17 - Apr 18
Izla Beach Front Hotel

About this property

Mia Reef Isla Mujeres - All Inclusive

4-star Isla Mujeres property steps from North Beach
Catch some rays on Mia Reef Isla Mujeres - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
Some rates at Mia Reef Isla Mujeres - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mia Reef Isla Mujeres - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.

All inclusive details

All-inclusive room rates at Mia Reef Isla Mujeres - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 512 out of 1121 reviews
Rating 8 - Good. 283 out of 1121 reviews
Rating 6 - Okay. 168 out of 1121 reviews
Rating 4 - Poor. 84 out of 1121 reviews
Rating 2 - Terrible. 74 out of 1121 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

8/10 Good

Carol

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food has gotten better, awesome staff Guillermo, Roberto and others helpful & very friendly. The beach has a beautiful view, private but it's sad that it's getting smaller. Construction was going on & it's to be expected since the hurricanes Our room had an exceptional view but it had no dresser. We've been coming here for the last 8 years over the holidays but this year was the most kids we've seen there by far. Dinner at the Italian restaurant, makes for a great date night the food is very good, dress code needs to be enforced (guests will get the assignment). The new Mexican restaurant food was not very good (shouldn't have dinner after dinner). Mia staff selling Mia CLub memberships, some were pushy, condesending, insisttant on only 90 minutes of our time and some did understand that we were Not interested. We've been coming here for the last 8 years over the holidays, we're not certain if we'll be back next year if we'll be at one of the new hotels on the island.
Stayed 9 nights in Dec 2024

6/10 Okay

ADRIANNA, DALLAS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property in 2018 during this time the property was very well maintained service was excellent throughout, the staff and Restaurants were also excellent ,beaches were excellent overall a 4 1/2 star at the time. Unfortunately, during our current stay none of the above Services were 4 1/2 star more like 3 star if that , now don’t misunderstand overall the hotel location the views and the beach is beautiful, but the structure is very deteriorated for lack of maintenance and care. Seems like the staff is not being managed properly. Food is also in decline versus our first stay in regards of the room it is absolutely borderline disgusting bathrooms have mold, toilets do not flush ,showers glass is dirty and full of soap scum, electrical outlets with USB not working, old furniture and beds My understanding they did go through a very rough hurricane season at some point but it’s been a few years back ,bridge between the Island mainland and the hotel is falling apart also the structure that was hit by the hurricane Pier is still going through rebuilding Overall, I just think the hotel needs more love and attention from management seems like they are not putting a lot of resources into this property and they should because it’s a very lovely setting.
Stayed 4 nights in Dec 2024

2/10 Terrible

Tennille

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t even know where to start
Stayed 7 nights in Dec 2024

8/10 Good

Laszlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Ashley

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Mexican dinner is the best of this hotel, but you need reservation. It's very pricy on the island, but facilities in the room really need to be cleaned and upgraded. Very nice and friendly staff. They have the best beach on this island and keep it private for you to enjoy. Walking from ferry to the hotel is ok, it only takes 15 minutes, no need for a taxi which has a very long lineup at the ferry.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pablo

Stayed 6 nights in Nov 2024

6/10 Okay

Ejona

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff and service was excellent, not one complaint about that. The resort is outdated, the food choice was very limited, but at least the taste was good. The biggest issue we had was the resort was under construction, which was not disclosed to us ahead of time or at check in, therefore there was a lot of noise and workers everywhere. We asked at the front desk about this and they apologized but said this is their "slow season" and they are doing the work now, but we did not pay a cheap price, quiet the opposite actually so that is very unfair to us.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sarai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The food was great and the view was amazing.
Stayed 7 nights in Dec 2024

8/10 Good

Ashley, Longview

Traveled with group
Liked: Staff & service
Property is definitely in need of updates but the beach, views, and staff are amazing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Hortencia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beach access is the only good thing about this hotel. The rooms are very outdated and food is below average. I feel like we were almost obligated to go to a mis club meeting which would take 90 minutes. When we declined, they kept insisting and making us feel bad for not wanting to go. I would only return for the location of the hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

Katherine

Traveled with group
Disliked: Staff & service, property conditions & facilities
First at check the staff tried to switch the type of room we purchased and gave us a lower grade room. When I showed them my confirmation on type of room they said it would not be available because someone else was in it. They said I could spend two night in a regular room and after two nights we could move to the room we requested and paid for. Only wanted to give us $30 (US dollars) credit for the two nights in regular room (yet on Expedia the difference was $100.00 a night. I feel they intentionally took our money for upgraded room then stuck us in lower grade room with only apologies to compensate. On top of that the property was under construction. There was barely a bar that the whole property was having to use. If you were at the beach they had to turn up the music so loud so you wouldn’t hear all the jackhammers all day and even into some of the evenings until 9 or 10pm. The TWO restaurants could not accommodate our party of 10 until 8:30 at night so by the time we were able to sit down and eat there we were informed of all the food that they were already out of. so we ate downtown a few times! The internet and phones in all villas did not work. Door locks/keys did not work. The dock looks like it’s been destroyed for a long time. This property really needs major updates and the staff needs to not try to screw over their customers. A little communication from the property could have prevented a lot of headache. Red and yellow caution tape everywhere!
Stayed 7 nights in Dec 2024

4/10 Poor

Heike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service
The staff was excellent! Kevin, Israel, Elsie and Roberto provided impeccable service throughout our stay. The lower rating on the condition of the property was due to still needing to clean up from recent hurricanes but it really did not impact our stay.
Stayed 7 nights in Nov 2024

6/10 Okay

Clare

Traveled with family
Disliked: Staff & service
Arrived and the room was not ready. We arrived hours after our check in time after a long day of travel so this was disappointing. The manager was very rude about the situation. The hotel had a lot of construction going on and the pool bar is closed. The rooms were clean but old. There is a constant sewage smell from the washrooms so we left the fans on and doors closed. The service at the hotel was okay. Very slow. Many people would just attend the bar themselves for a drink. The beach at the property is amazing.
Stayed 5 nights in Nov 2024

8/10 Good

Morgan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff was very nice and helpful. The location is why we chose Mia and it did not disappoint! The beach is amazing! The pool is small and cold, plus the swim up bar and main bar for the entire resort was closed for renovations which was a little disappointing but they had a temporary bar set up. The room was clean and as expected, simple and a bit small but the oceanfront view was incredible. The food was similar to the last 2 all inclusive resorts we’ve been to… it’s just ok. Buffet is small and gets a little repetitive. They do have some good seafood options, the taco shack on the beach and the grilled to order shrimp on the buffet were all very good. Being so close to town it was an easy walk to go out to eat elsewhere when we wanted. We stayed here for the setting and it was worth it.
Stayed 7 nights in Nov 2024

6/10 Okay

Lance

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We love the beach and water at Mia. The food was 7out of 10 but the property has really run down over the years.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hailey, Moorhead

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty moldy smelling room. Room was not king suite like stated on Expedia.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Staff & service, amenities
The staff service is perfect. Everyone tries their best to make your stay a pleasant. The hotel has the best location in the island, the only complaint is the rooms, they need a complete renovation for the price.
Stayed 4 nights in Nov 2024

6/10 Okay

Dawn M

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Property as advertised was misleading. The pool is terrible. The two restaurants were booked. Very limited activities during the day and evenings. The bar closed at 10pm. Would not recommend this hotel.
Stayed 5 nights in Nov 2024

2/10 Terrible

Vidya

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Nov 2024

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service
The staff at MIA Reef is top notch. They are friendly and welcoming and ready to help in any way. The food was very good and the beach is amazing!! The rooms are slightly outdated but we rarely are in the room anyway. When we checked in however, there was confusion with my 16 year old. Orbitz lists children as 17 and younger, Mia considers children 12 and younger. They wanted me to pay $200 more upon check in for him. I disputed and they were very accommodating. The bar area at the pool was under construction therefore there was no pool bar or lobby type bar for evenings. We were unaware of this until we were already there. I assume there was some damage during the hurricane and the beach area had erosion and broken steps and dock. It looks like they are to begin working on this and would make a huge difference. If all these things were complete prior to our stay, I would definitely give the resort 5 stars, however without experiencing all the amenities I can’t rate them.
Stayed 4 nights in Nov 2024

4/10 Poor

Gladys

Traveled with family
Disliked: Property conditions & facilities
The property needs a lot of tlc in the rooms and outside the walking areas.
Stayed 2 nights in Nov 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service
Staff very friendly. The property was under repair. WiFi did not reach my room, so I would have to go to the lobby to get WiFi. Food was ok. 3.5/5
Stayed 5 nights in Nov 2024