Marriott Cancun, An All-Inclusive Resort

4.5 star property

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

View from property
Fishing
10 restaurants, lunch, dinner served; seafood
10 restaurants, lunch, dinner served; seafood
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪7 min walk‬
  • Ballenas Beach
    ‪10 min walk‬
  • Oasis Arena
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Oceanfront (View)

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Oceanfront (View)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Resort View

  • 423 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Balcony, Partial Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Partial Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Resort View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Ocean View

  • 423 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Balcony

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

Marriott Cancun, An All-Inclusive Resort

4.5-star Cancun property, connected to the convention center in Zona Hotelera
At Marriott Cancun, An All-Inclusive Resort, hit the beach, dine onsite at Cevichería, or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a waterslide, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Marriott Cancun, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a children's pool and an outdoor pool, Marriott Cancun, An All-Inclusive Resort provides a lazy river and a waterslide. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 125 square feet (12 square meters) include conference space. This all-inclusive property also offers a health club, spa services, and a terrace. Onsite self parking and uncovered valet parking are complimentary.

Marriott Cancun, An All-Inclusive Resort has designated areas for smoking.

Cevichería - This restaurant specializes in seafood and serves dinner only.
Sacbé Beach Shack - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Botanika - Onsite restaurant. Open daily.
Hana - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.
750 Pizzeria - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and light fare. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Soccer
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • 750 Pizzeria
  • Botanika
  • Cevichería
  • Hana
  • Sacbé Beach Shack

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Health club
  • Lazy river
  • Outdoor pool
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1009 reviews
Rating 8 - Good. 182 out of 1009 reviews
Rating 6 - Okay. 65 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 49 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancun
Beautiful views friendly staff clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Christian

Stayed 4 nights in Jul 2024

10/10 Excellent

Sheena Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly all inclusive resort. The entertainment was superb!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort arranged our transport from the Airport (Prestige Services) which was professional, safe, and clean. Check in was a breeze, they explained what was offered, included and not included with the stay. Our room faced the pools, bars, and most importantly the beach! The room was clean and fresh. The only thing that could be improved was the phone/handset, audio was terrible. Could not understand what was being said, so often I would tell reception what I need in person whenever I'm headed to my room. Room service was excellent, they are fast and friendly. The restaurant choices in the grounds was amazing, I believe it was low season so I did not have to make reservations. You are sat right away and your drink order is taken soon after. My only complaint is that I saw some of the servers eating leftovers while cleaning up guest tables. Not really a pleasant sight while you're dining. This happened in Casa Madre and Hana during dinner time. Overall, the service was amazing. Amenities is sufficient as we were mostly out of the resort for excursions. The crow is ranging from early 30s-50s and some families with young children. Not really a party resort for 18-25 year olds. HIGHLY RECOMMENDED AND WOULD DEFINITELY STAY AGAIN.
Stayed 5 nights in Nov 2024

10/10 Excellent

JIAEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service
Food is excellent. However, dining options are very limited. There is no all day buffet style restaurant unlike many other all inclusive. Rooms are pretty good though some are moldy. Unfortunately, kids under 2 will not have much to do (they are not allowed in the kids club), with no activity available other than swimming/pool. Overall a good experience but I wouldn’t give it a 10/10.
Stayed 5 nights in Nov 2024

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness
Gym most of equipment was damaged and not available to use. I was assigned a wrong room setup for my first day of stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kourosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend each room has own scale for adjusting luggage wight because other resorts has it.
Stayed 3 nights in Nov 2024

4/10 Poor

Sergio

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2024

10/10 Excellent

JIAJUN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3-night stay at the Marriott Cancun, an All-Inclusive Resort recently. The sea view from the resort is great. While the food was decent (ok as a resort), the cocktails were a highlight—absolutely amazing! The resort's cleanliness and the friendliness of the staff made our stay very comfortable. A special shoutout to the best bar located in front of the entrance; bartenders Jasson and Enrique are exceptional. Their mixology skills are top-notch, and I highly recommend trying their special local cocktails. Both of them are not only skilled but also incredibly hospitable. Don't miss out on meeting them! Tell them Tim and his friends from Vancouver said hi.
Stayed 3 nights in Nov 2024

8/10 Good

Slaven, Bartlett

Traveled with family and small children
Liked: Cleanliness, staff & service
N
Stayed 6 nights in Nov 2024

10/10 Excellent

NIAN

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

8/10 Good

enverie anna, addison

Stayed 5 nights in Sep 2024

10/10 Excellent

Martin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the best i have stayed my family and i loved it. The food is the best i have had at an all inclusive staff was very helpful and rooms are clean only thing keeping this resort from 5 stars is the lack of entertainment other than that i would recommend this hotel to everyone
Stayed 5 nights in Oct 2024

6/10 Okay

Timothy John Pama

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed here for one week and we got bored after a two days of staying. Everything closes so early and they don't have any sort of entertainment for guest to do. If it rain you're likely to just stay inside your room.location wise is very far from everything. Food and beverage are ok, nothing special. I would not be returning to this hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Harold William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional and very friendly!
Stayed 3 nights in Oct 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jenae

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff was pretty friendly and helpful and they had a number of amazing food options.
Stayed 5 nights in Oct 2024

8/10 Good

Rockwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good. Food was great, service was great, and facilities were great. They need better entertainment and another good restaurant for dinner and it would be fantastic. Beach is small and water was rough
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexandro Ochoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, amazing place.
Stayed 1 night in Sep 2024

6/10 Okay

Ilya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing beach is best you can say for this Marriott resort. Breakfast buffet subpar, no buffet at all for lunch. Low evening entertainment. Staff not quick to be helpful, constantly told “sorry not available right now” with booking a spa massage, ice cream, coffee, breakfast options, drinks. Not worth the higher price. Hibachi restaurant was very good and rooms are very new with good housekeeping.
Stayed 5 nights in Oct 2024

6/10 Okay

Tiago Do Carmo Reinaldo

Traveled with family and small children
Disliked: Staff & service
Nice Hotel but nothing crazy to rave about. Location and beach is good, downfall is basic liquor only available unless you pay a ridiculous upgrade price. Only has 1 restaurant with a buffet and only open for breakfast. Poolside service very poor. Almost like they don't even care about tips. Which I tipped very well but service still lacked. Inside bar only opens at 4pm. No welcome drinks beside water. Will stick to the Hyatt Ziva next time much better option for same price.
Stayed 7 nights in Oct 2024

8/10 Good

JOEL

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general
Stayed 3 nights in Oct 2024