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La Palma Beachfront Hotel & Club Nautico

3.0 star property

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Photo gallery for La Palma Beachfront Hotel & Club Nautico

Restaurant
View from property
Bar (on property)
8 Master Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets
Poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Boulevard Kukulcan Km 9.5 Lote 5B2, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Ocean View

Deluxe Double Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Double Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View | Bathroom amenities | Shower, free toiletries, towels

Master Suite Ocean View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double Room Single Use

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

La Palma Beachfront Hotel & Club Nautico

3-star hotel in Zona Hotelera
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and a 24-hour front desk.
La Palma Beachfront Hotel & Club Nautico offers 8 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

La Palma Beachfront Hotel & Club Nautico is a smoke-free property.

La Palma Beachfront Hotel & Club Nautico has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Palma Hotel Club Nautico Cancun
Palma Hotel Club Nautico
Palma Club Nautico Cancun
La Palma Hotel Club Nautico
La Palma Beachfront & Nautico
La Palma Beachfront Hotel & Club Nautico Hotel
La Palma Beachfront Hotel & Club Nautico Cancun
La Palma Beachfront Hotel & Club Nautico Hotel Cancun

La Palma Beachfront Hotel & Club Nautico Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 64 reviews
Rating 8 - Good. 20 out of 64 reviews
Rating 6 - Okay. 8 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 6 out of 64 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

10/10 Excellent

Adriana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
excellant for coulples!! master suite is a must.
Stayed 3 nights in Sep 2022

2/10 Terrible

NAOMI

Stayed 1 night in Sep 2022

6/10 Okay

Pingping

Stayed 1 night in Aug 2022

10/10 Excellent

Kimberly C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , and wonderful staff :)
Stayed 4 nights in Jun 2022

2/10 Terrible

Jeff

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The photos are very misleading, some are not even for this property but the neighboring hotel. The beach is terrible. it's overrun with locals and was full of trash and just a bit on the scary side. It appears the locals like to hang out under the dock even when it rains until all hours of the night and you can hear them until way late into the morning. The water pressure is terrible. the shower head in our room was broken, not sure how that doesn't get fixed for what this room costs. I'd never stay here again. This should be a $39 room. guy at desk makes you pay cash when you get there too, guess he knows youll complain and try to get a refund on your credit card. And the bed was hard as a rock too.
Stayed 1 night in Jan 2022

6/10 Okay

Elizabeth

Stayed 1 night in Jan 2022

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!!

Small but cozy hotel (8 rooms), One of the best places I have stayed at. I booked the reservation to go with hubby for his 50th Birthday. The Staff went above and beyond my expectations, they made all the necessary arrangements and decorations for an unforgettable arrival.... balloons, tequila, cake....I can not express my gratitude to Sandro for making this and incredible experience. Both restaurants are reasonably priced, the service was exceptional and the food was very good. We had the Ocean Front Suite, super clean, and perfect to celebrate a birthday weekend; not to mention the view it was SPECTACULAR!!! Definitely Recommend it and I personally will be staying here again.
Hotel Restaurant on Pier
Stayed 4 nights in Oct 2021

10/10 Excellent

Jose Gabino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything is a walking distance and it's on the beachfront. Only thing I didn't like is that there was no hot water.
Stayed 4 nights in Nov 2021

10/10 Excellent

Marisela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, most beaches, restaurants and clubs are a short walking distance.
Stayed 5 nights in Feb 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Disappointed. Doesn't feel like a hotel.

Very nice staff. Room good, but very low water pressure making showers difficult. It does not feel like a hotel, rather some rooms behind a run down and semi-closed seaside club. The small bar is closed after 6pm. It looks like the owners are waiting to be bought out and haven't invested for a long time. Photos make the place look better than reality.
Stayed 10 nights in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel staff disappeared, no one to get help from. No hot water. TV only syncs on the hotel channel. When we got back from dinner the hotel door was closed and there was no one to help us. We jumped over the wall to get in.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is located walking distance to attractions. And beach is well kept.
Stayed 5 nights in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a hotel

Not a hotel, it's a bar with rooms in the back. Very misleading posts. Pics don't reflect current status of run down place. Not clean at all. Hairs in the shower
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room and good price.

Cute room, ocean front. Would book this hotel again. There weren't many people working there, but they had a guy on-site that
Stayed 4 nights in Sep 2020

4/10 Poor

Verified traveler

Stayed 3 nights in Aug 2020

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

k

The place was ok. Not great but not bad. I don’t think I would stay here again. Service was definitely great though.
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2020

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
near a public beach, not a hotel . only 2 rooms can actually see the ocean. basic amenities . difficult to find -no sign out front. narrow road way to enter property and limited parking
Stayed 7 nights in Feb 2020

8/10 Good

Mike, Tampa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is one of the very few hotels in Cancun that is actually right on the water and has 2 or 3 rooms that give the feel of being on the water. We requested a king bed but when we arrived, it was 2 single beds. The next day the staff corrected the bed problem. When we arrived the door handle and lock was broken. Eventually the staff got some one to fix it but during the time we were there it began again to come apart. I told the manager about this when we left. I think this is an air b&b rather than a hotel. The room does not include breakfast like most hotels. Not even coffee is available in the morning. I had to go across the street to a Starbucks to get coffee every morning. The staff was super nice and friendly. They tried to fix all problems we mentioned but there are some things they cannot do since the facility is not really a hotel. I think Expedia should make sure the information presented to potential customers makes it clear that La Palma Beachfront Hotel is not really a hotel.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk guy was great. He set us up with a cab for early morning back to the airport. I understand its Cancun and warm, 75 F, but hot showers for this kind of money in 3rd world really are expected. Keeps a traveler happy restful and coming back
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean and our room had a beautiful view of the water. The beach is a stone throw from the front door. The bar and restaurant were great drinks and delicious food. I’ll be staying here again.
Stayed 1 night in Dec 2019