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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

2 outdoor pools
Reception
Lake view
Building design
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Delfines Beach
    ‪18 min walk‬
  • El Rey Ruins
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

  • Lagoon view
  • 1071 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Golf view

Junior Suite Golf View Double Bed

  • Golf view
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Golf view

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • Ocean view
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Vivid Suite

Vivid Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Vivid Suite

  • Golf view
  • 3671 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Bay View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Bay View King Bed

  • Lagoon view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Premium Suite Golf & Ocean View King Bed

  • Ocean view
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View Double Bed

Vantage Club Junior Suite Bay View Double Bed | Lake view

Vantage Club Junior Suite Bay View Double Bed

  • Lagoon view
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View Double Bed

Golf view

Junior Deluxe Suite Golf View Double Bed

  • Golf view
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

  • Ocean view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Golf view

Junior Deluxe Suite Bay View Double Bed

  • Lagoon view
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

  • Lagoon view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed | Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Junior Suite Bay View King Bed

  • Lagoon view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

  • Golf view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

  • Golf view
  • 1249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed | Minibar, in-room safe, blackout drapes, iron/ironing board

Vantage Club Master Suite Golf & Ocean View King Bed

  • Ocean view
  • 1636 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • Lagoon view
  • 1636 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Jr. Suite Golf View King Bed

  • Golf view
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, (1777)
The price is $409
per night
$409 total
includes taxes & fees
May 9 - May 10
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1057 reviews
Rating 8 - Good. 202 out of 1057 reviews
Rating 6 - Okay. 98 out of 1057 reviews
Rating 4 - Poor. 44 out of 1057 reviews
Rating 2 - Terrible. 51 out of 1057 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rebecca, wilmer

Stayed 3 nights in Jan 2025

10/10 Excellent

Irwin Yaroslab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff went above and beyond there were many activities and things to do. The resort itself was beautiful and the rooms were 10/10
Stayed 6 nights in Dec 2024

10/10 Excellent

Carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly!
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and the service was awesome. Best all-inclusive I’ve been to.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, they have variety of activities to do during the day and night. The restaurants in the hotel are amazing, the all inclusive is great and the staff service is also incredible. Our stay was beyond great. We had a wonderful time. We’ll definitely be back
Stayed 5 nights in Jan 2025

4/10 Poor

Hoa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant service was very slow.
Stayed 3 nights in Jan 2025

6/10 Okay

Amada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2024

10/10 Excellent

Alia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best all inclusive resort I stayed at in Cancun and I tried several before. The hospitality and the food was unmatched
Stayed 3 nights in Jan 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice however property isnt fully done being built. Would most liekly be 10x better when the whole thing is finished.
Stayed 7 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lidia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, definitely coming back
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything
Stayed 3 nights in Jan 2025

6/10 Okay

Sammy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
*Please Read-Bizzare Experience* During your stay, you'll be using the Hyatt app for everything. After you attend a dinner or activity the app will have a star rating pop up. I accidentally rated a restaurant 1 star while trying to X out of the rating. 2 days later I was at dinner and in the middle of my meal the manager and chef from that restaurant come up to my table asking why I gave 1 star two nights ago. Keep in mind all of your app ratings are private between you and the hotel. It made me extremely uncomfortable knowing that they tracked me down in the middle of dinner to ask about a rating from two days ago in the middle on the restaurant. Not only is it rude but super embarrassing on there end as well. They handled it beyond unprofessionally. Even though my rating was an accident, it was accurate. *DON'T EXPECT GREAT FOOD*. Everything was super average. I had a better meal in the airport than the hotel. Aside from that the staff were either super friendly or annoyed to assist you. The pool/beach staff were very friendly while the restaurant hosts or servers rolled their eyes. The bathroom in my room smelled like cigarettes the entire time. We weren't greeted with welcome drinks upon arrival. I purchased a Bali bed that included water, face towels, and more, and it didn't come with anything. For a new hotel, the patio by the pool is all scratched and chipped. My favorite amenity was the beach club, the service was great and the food was fine. Resort NEEDS work
Stayed 4 nights in Jan 2025

10/10 Excellent

William, Holland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice newer property. Food was excellent.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing and it’s a brand new facility. Everything looks amazing. Our only complaint is that the gym for a new massive hotel is far too small and under equipped. One weights bench. Dumbbells only go up to 14KG The gym needs to be 4X bigger as a minimum. In today’s age people like to work out on holiday.
Stayed 14 nights in Jan 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servers and barkeeps and all staff were so kind and efficient. Beautiful property, excellent food loved it
Stayed 7 nights in Jan 2025

8/10 Good

Cecelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was incredible, our room, the service all of it SO good. Food is a little lackluster for the price point. Buffet was good, the dinner restaurants are what is lacking. Over all very incredible week!
Stayed 10 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2024

10/10 Excellent

Pragya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is large beautiful and so safe. There’s shuttles running to the beaches and airport and lots of activities options
Stayed 2 nights in Oct 2024

10/10 Excellent

Romio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, great service. Especially enjoyed the VIP areas.
Stayed 6 nights in Jan 2025