Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, free beach shuttle, beach bar
Lake view
Private beach nearby, free beach shuttle, beach bar
2 outdoor pools
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • All inclusive
  • Spa

Explore the area

Map
Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪6 min walk‬
  • Delfines Beach
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

Vantage Club Corner Suite Bay View King Bed

  • 1071 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Vivid Suite

  • 3671 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Junior Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View Double Bed

  • 570 sq ft
  • Golf view
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View King Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

  • 570 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Golf View King Bed

  • 570 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

  • 1249 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

  • 1636 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • 1636 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

  • 775 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5-star property in Zona Hotelera
Along with 10 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 6 bars/lounges, a fitness center, and a beach bar.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 400 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and body treatments.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Cancun property has its very own private beach. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 6 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite secured self parking and valet parking are complimentary.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a smoke-free property.

Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Mediterraneo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Galeria International Caf - This restaurant serves breakfast only. Open daily.
Le Lys - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Amber Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Amber Bar
  • Galeria International Caf
  • Le Lys
  • Mediterraneo

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor pickleball courts
  • Gym
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Stayed 5 nights in Sep 2024

10/10 Excellent

Zalandtrice Marquise

Stayed 3 nights in Dec 2024

10/10 Excellent

Chi Yeon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs. Very clean.
Stayed 8 nights in Dec 2024

2/10 Terrible

zoha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
“The hotel had poorly organized programs, limited food variety, and inadequate service. The VIP section was disappointing, with few restaurants and limited entertainment options. Management and service were unprofessional and disorganized. Overall, the hotel felt like a completely amateur and inexperienced establishment.”
Stayed 5 nights in Dec 2024

8/10 Good

Maria Rebecca, San Antonio

Stayed 5 nights in Dec 2024

4/10 Poor

Arpita, Bengaluru

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice!!
Stayed 5 nights in Dec 2024

10/10 Excellent

jinna batista

Stayed 6 nights in Sep 2024

10/10 Excellent

Tameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property- loved the spacious rooms and bathrooms
Stayed 4 nights in Dec 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Wonkuk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall good but services were slow
Stayed 5 nights in Dec 2024

10/10 Excellent

Thuy Dieu Nguyen

Stayed 4 nights in Dec 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Only wish the elevators were quicker.
Stayed 4 nights in Dec 2024

10/10 Excellent

Clay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Hyatt Vivid. The service is amazing, the food is great with a lot of different options. I was a little skeptical of the idea to get on a shuttle for the beach club but honestly it was very easy and the beach club is really cool. It’s like a whole new resort. The property has a lot of different areas with different vibes from the main pool area to the roof top pool to the beach club.
Stayed 4 nights in Dec 2024

10/10 Excellent

Salina, Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so beautiful!!! The staff, services, food and drinks were amazing!! My first time visiting, definitely not the last time!!
Stayed 4 nights in Dec 2024

10/10 Excellent

XOCHITL NALEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

shahrdad, San jose

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food quality was bad! There was no descent food to eat and VIP was no different! Same food and snacks in all areas! No descent desert This hotel is not completed and they don’t know what they are doing. The pool area is nice and rooms are clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Behnam Moradi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience. Not only the quality of services was great, staff were very friendly helping you if they notice there might be some help needed. Even though we stayed for few days, it started to feels like home with all day to day activities and fun. Highly recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Marta

Stayed 4 nights in Aug 2024

10/10 Excellent

Delanie

Stayed 5 nights in Dec 2024

6/10 Okay

Jeffrey Lee

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Keno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

KanJuette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg I must say that this was one of the best vacation ever! Mr. Carlos that’s the bartender in the Vantage Club was ABSOLUTELY AMAZING with the services that he provided. I would recommend more food options on the F&B floor but other than it was beautiful!
Stayed 4 nights in Dec 2024