Hotel Riu Latino - Adults Only - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Poolside bar
5 bars/lounges, 2 swim-up bars, 2 poolside bars
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400
  • North Beach
    ‪131 min walk‬
  • Playa Mujeres Golf Club
    ‪5 min drive‬
  • Mujeres Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

Double Room, Oceanfront (C)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 829 sq ft
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Oceanfront (L)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (L)

  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

  • 829 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room (M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Sea View (L)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Hotel Riu Latino - Adults Only - All Inclusive

4-star Costa Mujeres hotel close to Playa Mujeres Golf Club
Catch some rays at the beach or spend the day relaxing at Hotel Riu Latino - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
Hotel Riu Latino - Adults Only - All Inclusive offers 594 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 55-inch plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a complimentary water park and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Latino - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Latino - Adults Only - All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a steam room, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Hotel Riu Latino - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Moctezuma - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Milan - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Geisha - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Boat tours
  • Free water park
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Steam room
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Hotel Riu Latino - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 727 out of 1306 reviews
Rating 8 - Good. 331 out of 1306 reviews
Rating 6 - Okay. 137 out of 1306 reviews
Rating 4 - Poor. 59 out of 1306 reviews
Rating 2 - Terrible. 52 out of 1306 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service
False advertisement across the board on m and RIU will be taking some time away from both companies before booking with them in the future. VIP is not a thing with the RIU Latino
Stayed 7 nights in Dec 2024

6/10 Okay

Tracey

Traveled with family
The staff was not super helpful. The buffet was good but the other restaurants weren’t great. Super noisy, party atmosphere at the pools all the time. Rooms were nice - especially the bathroom - and views were lovely.
Stayed 7 nights in Dec 2024

8/10 Good

Yana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was wonderful! Amazing hard working people making your stay enjoyable. Pools are clean, food is amazing delicious, entertainment is great. However I didn’t put all stars because we hadn’t had a good experience at check in. Our flight was delayed and instead of checking in at 7pm we checked in next morning at 7am and the receptionist Richie told our room is not ready yet. That was surprising because our room was supposed to be ready night before. We were offered to stay at another room with two beds when originally we selected and paid for a king bed room. But agreed to get another room because we were tired. The room we went to was a handicap room and we weren’t told what. We went back and the receptionist Richie told us there isn’t any room left. We called for a manager and surprisingly another room was found. Also WiFi didn’t work because Richie gave a wrong password and when we asked again he told us that the password is correct. I asked him to enter it into my phone and he did it in front of me… entered another password. I told him that he entered a different password but he said no it was the same… hey Richie why are you lying to customers? Do you just having fun making others upset? If yes, you shouldn’t be at this place! I hope your supervisor will read this review.
Stayed 6 nights in Dec 2024

8/10 Good

Adel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Few points to consider: They Don’t Care About Itinerary Promises: The hotel doesn’t seem to care about providing the items promised in the Expedia itinerary. Following up with Expedia didn’t help at all either. They want people to book through their website. Riu Parties: The parties are fun, but they only happen once a week and are at another hotel, which is a bit of a hassle. Entertainment: The activities are super basic and the same every day. Definitely could be better. Construction Issues: There’s construction going on at the hotel, and they try to charge extra for a room upgrade just to avoid the construction view, which feels unfair.
Stayed 4 nights in Dec 2024

8/10 Good

Randal

Stayed 7 nights in Nov 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Inna Valeryevna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super nice, clean hotel, not too noisy, nice beach, the food is okay but you can find something to eat.
Stayed 11 nights in Dec 2024

8/10 Good

Mehran, Montréal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Riu Latino for a week, and overall, it was a pleasant experience. The food and bars were good, and the beach was conveniently close to the hotel. They also organized several activities during our stay, which added to the enjoyment. That said, there were a couple of issues. The Wi-Fi was not reliable in all areas of the resort, which was inconvenient. Also, if you book through Expedia, the hotel does not provide a free shuttle, which was disappointing.
Stayed 7 nights in Dec 2024

8/10 Good

Kristen, Weymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at RIU Latino. The staff was very kind and accommodating. There were plenty of drink and food locations. The property was incredibly clean. Lack of bathroom amenities is really the only complaint.
Stayed 6 nights in Dec 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property and the staff was all excellent service
Stayed 6 nights in Dec 2024

6/10 Okay

Italo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Pros: The Beach is perfect and super clean. Restaurants: The Kulinarium was very good Cons: Bar Staff and Drinks (just watered down sugar water. Bartenders in lobby area rude. Buffett was underwhelming The other so called specialty restaurants offered a sub bar experience as well. Rooms as well are not what we are used from other resorts in Yucatán. Also the offered 200$ SpaCredit turned out to be a cupon system which was not solely for the spa but for different things on the property definitely not advertised correctly not one VIP perk was offered or delivered check in was slow even thought online checkin was performed as requested and nothing got explained correctly. Limited dining options after 10pm to not say non existing No Room Service no Jacuzzis Overall rating and experience: Below average. First and definitely last time we book a RIU property. The staff in service was trying and super friendly but they could bit make up for the lack of organization and quality of food and drinks provided (after the Geisha -Sushi restaurant my wife had food poison symptoms obviously from the salmon as I didn’t and did not eat any of it.) For the money spent there are way better Resorts in the area also VIP on Expedia seems to be a hit but mostly miss so far I only got recognized once for it so there should be a better communication between properties and Expedia if this is offered as so far not impressed at all. i wouldn’t recommend due to our personal experience.
Stayed 5 nights in Dec 2024

6/10 Okay

Natasha

Stayed 5 nights in Aug 2024

8/10 Good

Roberta Vazquez

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the transportation it was not included, and it was really expensive. The app had said that it was included, but I had to book it called. They never answered email never answered.
Stayed 4 nights in Dec 2024

8/10 Good

Benito

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything so far away and hardly any transportation
Stayed 4 nights in Dec 2024

10/10 Excellent

YOUNGSOO, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elijah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay
Stayed 4 nights in Dec 2024

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Travis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if they had more entertainment in the morning by the pools!
Stayed 4 nights in Dec 2024

10/10 Excellent

JOEDICAY

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved it at Riu Latino! I dont know where other reviewers stayed but i had a great time eith my spouse. The grounds are immaculately clean. Our room was cleaned everyday except one day that we chose no service. I asked for soap refill and it wasnt refilled when i got back. When i called back customer service the man on the phone was shocked, you could hear in his voice how incredulous it was to him that the service wasnt provided and he sent it right away. The Staff Every single person we interacted with was pleasant! They were all great. A few people that interacted with and loved: Food: It wasnt the greatest food but with all the options you are sure to find something good. The buffet was our favorite place and go early when the food is fresh, things tend to dry out after. The steakhouse was a hard pass for us, flavors were not good. The Asian restaurant was ok. We didnt try Italian, we just kept going to the buffet. The Grounds Since we were there near Christmas we got to see the decorations, very well done. Lawn was cut. Staff was cleaning up constantly.

8/10 Good

Nicole, Mason City

Stayed 4 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The property was very nice. It was easy to find everything and didn't require a lot of walking.
Stayed 3 nights in Dec 2024

6/10 Okay

Srinivas Preetam

Stayed 3 nights in Dec 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024