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Hotel Colonial San Carlos Cancún Centro

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Front of property
Reception
Standard Room | Balcony view
Family Suite | Bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪8 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Puerto Cancun Marina Town Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Bed sheets

Family Suite

  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom | Bed sheets

Basic Single Room, Non Smoking, Private Bathroom

  • 172.2 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Bed sheets

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room | Bed sheets

Economy Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Colonial San Carlos Cancún Centro

Hotel in Downtown Cancun
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Wireless Internet access is complimentary.

Hotel Colonial San Carlos Cancún Centro is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 91 reviews
Rating 8 - Good. 12 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 9 out of 91 reviews
Rating 2 - Terrible. 14 out of 91 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Bruno

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.
Stayed 1 night in Dec 2024

6/10 Okay

jatinder, santa clara

Traveled with partner
Liked: Cleanliness, amenities
Missing toilet seat, fan did not work, ac not working correctly, bathroom very small
Stayed 3 nights in Dec 2024

6/10 Okay

Bruno

Stayed 3 nights in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Liked: Property conditions & facilities
La lacation.
Stayed 1 night in Nov 2024

6/10 Okay

anahi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
en general bien para el precio muy amables todos solo el piso una mancha fea es todo
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
La atención al cliente es excelente, las instalaciones están impecables, y la ubicación es ideal💖
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy buena atención al cliente
Stayed 1 night in Nov 2024