Hotel Casa Maya - Near Langosta Beach
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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
This property is closed from November 1 2023 to December 31 2024 (dates subject to change).
This property will be closed from November 1 2023 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Property Features
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Bring your whole family to Hotel Casa Maya for summer fun including 2 outdoor swimming pools, a water park (surcharge), and a children's pool.
Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury aparthotel also offers a health club, a garden, and a terrace. Complimentary uncovered self parking is available on site.
Hotel Casa Maya is a smoke-free property.
- Express check-in
- Children's games
- Number of outdoor pools - 2
- Babysitting or childcare
- Elevator
- Fitness facilities
- Lockers available
- Free beach club on site
- 24-hour front desk
- Free grocery shopping service
- Business center
- Uncovered parking
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Swimming pool
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Total number of rooms - 321
- Internet access - wireless
- Number of floors - 8
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Internet access
- Fireplace in lobby
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Number of beach bars - 1
- Number of swim-up bars - 1
- Water park access (surcharge)
- Marina on site
- Beach umbrellas
- Free beach cabanas
- Grocery/convenience store
- Tours/ticket assistance
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Health club
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Reception hall
- Laundry facilities
- Beach towels
- Television in common areas
- Garden
- Multilingual staff
- Off-street parking
Room Amenities
Hotel Casa Maya offers 321 accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- In-room climate control (air conditioning)
- Room service
- Iron/ironing board (on request)
- Microwave
- Wireless internet access
- Internet access (complimentary)
- Cable TV service
- Flat-panel TV
- HDTV
- Free WiFi
- Down comforter
- TV size: 32
- TV size measurement: inch
- Bathtub or shower
- Balcony or patio
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Window screens
- Closed captioned TV
- Grab bar - in bathtub
- Accessible bathtub
- Wheelchair-width doorways
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Mobile key entry
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
La Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A marina, a health club, and a water park (surcharge) are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Volleyball on site
- Beach volleyball on site
- Skydiving nearby
- Windsurfing nearby
- Ziplining nearby
- Playground on site
- Ecotours nearby
- Boat tours nearby
- Segway rental/tour nearby
- Basketball on site
- Golf lessons available nearby
- Kayaking nearby
- Personal motorized watercraft on site
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MXN 370 for adults and MXN 185 for children
- Airport shuttle fee: MXN 1600 per vehicle (roundtrip, maximum occupancy 8)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Car not required
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Casa Maya
- Casa Maya Cancun
- Casa Maya Hotel
- Hotel Casa Maya
- Hotel Casa Maya Cancun
- Maya Casa
- Cancun Casa Maya
- Casa Maya Cancun Hotel Cancun
- Casa Maya Hotel Cancun
- Imperial Fiesta Club Hotel Casa Maya
Hotel Reviews
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