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Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
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2 outdoor pools, sun loungers
3 bars/lounges, poolside bar, beach bar
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Exterior
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool
  • Room service
  • Spa
$352
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities like a health club.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a rooftop terrace and a garden. Complimentary uncovered self parking is available on site.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is a smoke-free property.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Reviews

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

8.4

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

Reviews

10/10 Excellent

Raegan

Stayed 13 nights in May 2025

10/10 Excellent

Audrey Ella

Liked: Cleanliness, amenities, property conditions & facilities
This was THE most magical stay because of the staff. Everyone had impeccable energy within the team and with the guests. They made this experience utterly beautiful. Mateo and Kassandra greeted us with attentive warmth. Willy and Abdel started each of the days with smiles and kindness. Rodolfo and Julio especially MADE the experience…the two of them gifted us with jokes, care and friendship. Cortes was the best protector. Tony, Hugo, Arnulfo and Jorge set our nights (and drinks) on fire. Ingrid did an amazing job of keeping our room beautiful. The grounds keeping staff worked tirelessly to keep the beach, fauna and pool areas like paradise. Nelly and Ingrid gave THE greatest massages. I cannot explain what a tremendous job this hotel does at hiring THE most lovely humans. Everyday felt like being surrounded by genuine friends and family because of the staff atmosphere.
Stayed 7 nights in Jun 2025

4/10 Poor

debbie

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
When it first opened, loved it, they changed the food menu. None of it was really good. But the staff was amazing. Don’t think I would ever go there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 4 nights in May 2025

10/10 Excellent

Nabila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They have the best service! The staff is so wonderful especially Julio and Hugo!
Stayed 3 nights in Jun 2025

6/10 Okay

Licinia

Disliked: Amenities
Very small - only one restaurant and no beach. The service was very good.
Stayed 5 nights in May 2025

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
Stayed 4 nights in May 2025

10/10 Excellent

Jeaninne

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved Hotel Belo. The staff was amazing, super friendly and always went above and beyond! Food was always so fresh and the property was super clean. Every day they prepared the pool area and cleaned all the common areas. Even getting on ladders and cleaning high up in the hard to reach places. My husband ended up with a migraine one evening and we had to order room service. I ordered 2 chicken Caesar salads but forgot to order one without tomatoes. My husband hates tomatoes. Yet when room service delivered the order they remembered our request from recently eating at the restaurant downstairs and put the tomatoes on the side! I was so surprised. It's really the little things and they definitely pay attention to those details to ensure your stay is the best it can be. Rooftop pool was surprisingly dead and we suggested they add loungers. It didn't happen during our stay. I'm sure there is a reason behind that but it definitely would have more inviting and we would have spent much more time there if they had. They used to have round bed loungers in the pool, which would have been perfect, but sadly they were no longer there. We had an issue on our 5th night with a group of loud young girls who checked in next door and were up until 2:30am. The next morning we asked if we could possibly move rooms as we are not night owls. The front desk staff immediately took action and offered us another room with a beach view. Overall SUPER impressed with Hotel Belo!!
Stayed 7 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

The staff was very friendly and helpful. I definitely recommend getting a golf cart to explore. The food and drinks were good. There were a few of things that could have been better. - the elevators didn't work - there was no A/C in the restaurant - there was no water in their slot of the beach
Stayed 3 nights in May 2025

10/10 Excellent

Sandra, Wantagh

Stayed 6 nights in May 2025

10/10 Excellent

Aleisha, Muskogee

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
LOVED this gorgeous property! The resort is very aesthetically pleasing. Rooms were spacious & beautiful with a lovely balcony. Two pools which were nearly empty other than us swimming the majority of the time. We enjoyed the restaurants offered. The beach isn’t the best on the island but it’s nice and the day beds and loungers are a nice option! Check in was a breeze and the service was great! We especially enjoyed Hugo & Arnulfo. They made our experience fun and enjoyable. The food is good and cooked to order. Room service is a great option as well. We were able to plan excursions right from the hotel. Can’t wait to return.
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great! Roof top pool & bar FANTASTIC! Staff was attentive. Housekeeping didn’t replenish toiletries or coffee during our stay, but room was tidy & clean towels were provided. Pro tip: we normally rent a golf cart, but opted to use taxi to/from town square and it was SO cheap - much less than the expense of cart rental. The taxis run 24/7.
Pool side
Paradise
Stayed 3 nights in May 2025

10/10 Excellent

Steffany

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Belo was AMAZING!! The staff is fun and very friendly, food was great!! We will definitely be returning:)
Stayed 6 nights in Apr 2025

6/10 Okay

Sara

Liked: Cleanliness
Disliked: Amenities
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Belo is a hidden gem. The staff, grounds and food were terrific! We will return!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! Small boutique, all inclusive with amazing, clean rooms, even better service and a great location with easy access to any part of the island. I recommend getting a golf cart! You will not regret choosing this hotel!
Stayed 7 nights in Apr 2025

10/10 Excellent

Julia

Stayed 4 nights in May 2025

10/10 Excellent

Maggilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. Food was heavenly.
Stayed 2 nights in May 2025

10/10 Excellent

Linda Ann

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great spot, we loved it!
Stayed 5 nights in Feb 2025

8/10 Good

Linda A.

Traveled with group
Liked: Cleanliness, staff & service
Small, but beautiful resort with a great staff! Drinks are great, but I wish they had a more varied dinner menu or a different dinner menu every other day!
Stayed 5 nights in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 6 nights in May 2025

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was very clean, we were locked out of our room 5 different times and we couldn't get that resolved for 3 days until we went to the sales manager, I felt the room temperature was to cold and they would not adjust the temperature and we couldn't get washcloths for 2 days but other than that it was a very nice stay. No real beach at this resort we did travel to North beach which was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Elizza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its staff were wonderful. We arrived early 3 hours before check in and they bent over backwards to accomodate us. Pool was so lovely and view of the ocean from there was perfect! Our room was spacious and cute. The hotel is small-ish and just what we were looking for! Service was incredible and food was good. We don't travel back to many destinations, but I would definitley visit again!! ** The only downside was the beach. It is my understanding that they are in the process of "building it up". So, they have these sand bags... Even with that being said, I would still give this 5 stars.
Stayed 4 nights in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Christopher Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nicest staff of all time. I would love to go back
Stayed 4 nights in May 2025