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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, sun loungers
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Front of property
Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪11 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min drive‬
  • North Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪122 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | Egyptian cotton sheets, premium bedding, minibar, in-room safe

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

50-inch flat-screen TV with cable channels, TV

Belo Deluxe Suite King Bed - Adults Only

  • 861.11 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Balcony

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
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The price is $205
per night
$251 total
includes taxes & fees
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About this property

Hotel Beló Isla Mujeres - All Inclusive

4-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities like a health club.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a rooftop terrace and a garden. Complimentary uncovered self parking is available on site.

Hotel Beló Isla Mujeres - All Inclusive is a smoke-free property.

Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 912 reviews
Rating 8 - Good. 170 out of 912 reviews
Rating 6 - Okay. 108 out of 912 reviews
Rating 4 - Poor. 55 out of 912 reviews
Rating 2 - Terrible. 54 out of 912 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Torian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Minus the fact that you can’t find any food or beverage at all on the resort after 11pm. Also the dinner service every night was extremely slow and the staff claimed to be out of a lot of food items the whole trip - turns out they just didn’t want to make them… outside of that, the resort is beautiful and well maintained and the staff wait on you hand and foot. Definitely would go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christine K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly. The hotel is beautiful and quiet, away from the north end. I suggest renting a golf cart if booking here but then it will be the perfect location. The rooftop pool/bar offers an amazing view. Beds are comfortable. We would definitely return.
Stayed 3 nights in Jan 2025

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very disappointing. We booked the presidential suite for the 2nd half of our visit to Isla Mujeres so we could just stay in the suite and relax with room service for meals and drinks, which was included and we had the all inclusive option. Upon arrival, we learned that they do not allow alcohol for room service and the menu was very limited to basic bar food. They only allowed you to get two drinks at a time from the bar so we had to make trips every time we wanted a drink. The fridge was mini so couldn't fit much in there. The food was terrible except for the fries. We had to leave the resort for every meal, reminder it was all inclusive, so that was a huge disappointment. Beer was cool to warm, not cold. The pools were freezing. The beach is tiny with limited seats that were taken most of the day. We were told in a message through Expedia that they would book transfers back to the airport. They do not. They told us we could rent the boat for $400 per hour to find out it was "booked" the entire time but never left the dock. They had one choice for red wine - Merlot. It was like being in a scam of confusion from start to finish. What we liked... the room was great, a/c was great, hot water in the shower, nice towels. Mateo was the most positive thing about this resort. He was there every day from sun up to sun down making sure everyone was happy with a smile on his face. Roberto at the pool/beach was also great. I had an in room massage that was nice.
Stayed 3 nights in Dec 2024

2/10 Terrible

SAMIR

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was presented as a5 or 4 stars. It is not worth even 2
Stayed 11 nights in Dec 2024

10/10 Excellent

ALIAKSEI

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 9 nights in Dec 2024

6/10 Okay

Jennifer Leticia Aldana

Liked: Staff & service
Stayed 5 nights in Dec 2024

4/10 Poor

Cindy

Traveled with partner
Food and drinks are terrrible. Room has road noise and can hear in room next door. Not very clean.
Stayed 3 nights in Dec 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great . Safe and quiet and the staff was great especially Mateo!
Stayed 5 nights in Dec 2024

10/10 Excellent

Calvens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 4 nights in Dec 2024

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Gerardo, Pembroke Pines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very customer service oriented. I’d like to mention Elder, Alberto, Hugo, Mateo, Estefania. Very good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smaller property. Made it feel like home. Staff were excellent and Island is super friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very Nice stuff looking to help you in every way and you can have very Nice recommendations and learn about the island and the country from them. Food is very good, pool is nice and the sunsets are amazing. The beach is not as nice unfortunately but there are beaches nearby that are easy to access
Stayed 7 nights in Dec 2024

8/10 Good

Robert

Stayed 7 nights in Nov 2024

6/10 Okay

Eucabeth

Stayed 2 nights in Dec 2024

6/10 Okay

Eneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great to relax
The neighbouring Ice Bar is extremely loud all day long. Would not recommend if you want to relax.
Stayed 5 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Mateo went out of his way to be sure we were taken care of. The dining servers, bartenders, housekeeping staff, and facilities were all friendly and attentive.
Stayed 7 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the room was very nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Hotel Belo. Amazing staff. Very quiet and relaxed. Will be back
Stayed 7 nights in Nov 2024

6/10 Okay

Nithasone

Stayed 4 nights in Nov 2024

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service
The staff is so great. Everyone remembers you. Food is better than average. As they were on an island it was difficult to get access to everything, out of a lot of ingredients frequently. One restaraunt so the food gets boring. building had a lot of construction going on and damaged things around it that were not being fixed. Not many people at the hotel during early December. Our hot water was turned off the first night we got there, but the maintenance was there to fix it within minutes. The ‘VIP room’ is the same size as a standard room. The shower was so small
Stayed 4 nights in Nov 2024

10/10 Excellent

Enio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upper pool view is excellent.
Stayed 5 nights in Nov 2024