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Hotel Beló Isla Mujeres - All Inclusive

4.0 star property

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive

2 outdoor pools, sun loungers
50-inch flat-screen TV with cable channels, TV
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Presidential Suite 1 King Bed Ocean View

  • 2540 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | Egyptian cotton sheets, premium bedding, minibar, in-room safe

In love Suite 1 King Bed with Terrace and Jacuzzi

  • 1020 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

  • 861.11 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Balcony

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 538 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Beló Isla Mujeres - All Inclusive

4-star Isla Mujeres hotel steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities like a health club.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a rooftop terrace and a garden. Complimentary uncovered self parking is available on site.

Hotel Beló Isla Mujeres - All Inclusive is a smoke-free property.

Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 969 reviews
Rating 8 - Good. 182 out of 969 reviews
Rating 6 - Okay. 114 out of 969 reviews
Rating 4 - Poor. 56 out of 969 reviews
Rating 2 - Terrible. 56 out of 969 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and amenities.
Stayed 7 nights in Feb 2025

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I fell in love with the property. Food and service were great, the facilities were really good as well. I enjoyed the cozy environment and how smooth everything went
Stayed 4 nights in Feb 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort on Isla Mujeres. Staff was friendly and food/drinks were good. After 7 days, menu became repetitive - wish there were daily specials for different options. Beach area was smaller than expected and there were large mounds of sand and cement blocks in water which were not always obvious based on the tide. I'm sure they help with conservation, but they could have been placed further away from the shore. Nice rooftop pool. Amazing sunsets!
Stayed 6 nights in Feb 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service
Stay overall was nice. Two things that were a miss, AC in our room did not work and not everything was all inclusive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 10 nights in Feb 2025

10/10 Excellent

Valeria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience, mateo the bell boy was fantastic! Kind and helpful, and amazing with children! 5 stars all around! The grounds and room were stunning , food delicious, perfect experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa no estava muy agradable para bañarce
Stayed 3 nights in Feb 2025

8/10 Good

Emily Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our stay at hotel Beló. The food at the restaurant was really good but they needed more variety. Especially needing more vegetarian / gluten free options / different options for dietary restrictions. We found that some of the servers didn’t really want to ask kitchen to make accommodations. It would be nice if the menu had more options and / or different menus daily since there’s only one restaurant. Mateo was amazing and was very helpful with whatever we needed. He went above and beyond and offered us whatever he could to make our stay better. We loved our servers Hugo, Jorge, Alberto and Samuel they were the sweetest and so enthusiastic and made our dining experiences amazing. The drinks were also really good and the bartenders were great. The rooms were beautiful and housekeeping kept everything spotless and had a great attention to detail. One thing about our room was that it didn’t have any hot / warm water. We talked to the front desk and they sent someone up to fix it but the issue was never resolved. A couple other guests we talked to had the same issue but it was resolved for them so I’m not sure what it was with our room. Other than that the hotel was beautiful and very clean and modern with beautiful views. It was very relaxing and the perfect place to unwind. The gym was also great with very new and updated equipment and a beautiful view.
Stayed 6 nights in Feb 2025

2/10 Terrible

Sara

Stayed 5 nights in Feb 2025

10/10 Excellent

Kassie Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent food. Clean rooms, and beach. Staff was great too.
Stayed 3 nights in Feb 2025

2/10 Terrible

Isma

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Triston

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Tina

I have NEVER enjoyed a place more than I do Hotel Belo! I have extended my stay two times already!! Matteo! Hugo! Alberto and everyone here is so friendly and classy. I believe I've had just about every item on the menu and cannot find one thing to complain about . I will coming back over and over❤️
Stayed 7 nights in Feb 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and engaging. The food was tasty and good. They have a main restaurant, a pool side grill, and they also have a rooftop bar upstairs. They have various types of food offerings there. The pool has a swim-up bar. Note, there is no buffet option that I saw. There is also a pool next to the upstairs Rooftop Bar. The pool is beautiful and provides a nice view. However, I wish the bar and pool upstairs, at least the bar, was open one more hour, but the downstairs restaurant and bar is open much later. So there are options that go much further into the night. The beach is small and adjacent to other hotels with similar size beaches. So mainland beaches might be larger. They do offer a spa and massages. The massage was quite nice as were the masseuses. The hotel, food, staff are all very good. I would go back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Very eager to assist you. Tipping goes a long way here. While the food options were very limited, it was very good food. The room service menu selection was very poor and we were only able to order off the regular menu because I pushed that we were in presidential suite. I cannot say enough about the cleanliness of our room & the staff being so very attentive & sweet. The air conditioning was marvelous (it helped keep the mildew smell at bay). Hot water situation was not the greatest. Why have that beautiful tub in the best suite if you cannot get hot water to it? Had to have the on-demand hot water heater to shower changed out because it stopped working. Minor inconveniences: No wash cloths (many resorts don't have these so I remembered to bring my own dark ones- makeup won't stain them) No hand towels in 1/2 bath or kitchen area No real ice buckets Like I said, minor. We will definitely try and go back for the service alone.
Stayed 5 nights in Jan 2025

10/10 Excellent

Laxmi

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
nice and quiet but food order and waiting little longer , no extra activities to keep guest entertain . too much cozy , staff were very nice and pleasant
Stayed 7 nights in Feb 2025

4/10 Poor

Sander

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is pleasant, clear and the staff is friendly. We had selected the all inclusive option and it was a huge mistake. Breakfast was the only dependable meal. It appears most dishes are pre-prepared and just warmed up to serve. Food was often cold and tough. Very poor experience on an island where even the most modest restaurant serves freshly and expertly prepared food piping hot. The serving staff appeared poorly trained. Orders were wrong, delivered out of order or not at all. Management didn't appear to have any authority to address concerns. Lovely island, adequate facility -- enjoy the many local restaurants and stay away from the Belo restaurant.
Stayed 4 nights in Feb 2025

8/10 Good

Angie

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Belo are so friendly and helpful! From the cleaning staff to the restaurant to the grounds and front desk! Everyone goes above and beyond to make your stay a memorable one. I see some complaints about the restaurant having slow service but remember, this is not a huge all inclusive with a huge buffet sitting there who knows how long. The food is cooked to order and worth the wait. We will definitely be visiting again!
Stayed 7 nights in Feb 2025

8/10 Good

Blanca

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service
The drinks were not very good. Especially cocktails. But the stuffs were wonderful.
Stayed 7 nights in Feb 2025