Haven Riviera Cancun - All Inclusive - Adults Only

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Front of property
View from room
4 outdoor pools, free cabanas, pool umbrellas
4 outdoor pools, free cabanas, pool umbrellas
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

Explore the area

Map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Xoximilco
    ‪10 min drive‬
  • El Tinto Golf Course
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

  • 1249 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

  • 2454 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

  • 1808 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Pure Wellness Junior Suite Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

  • 735 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

  • 747 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Romance Junior Suite Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

  • 678 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

  • 735 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

4.5-star Cancun property close to Moon Palace Golf Club
Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 8 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Complimentary self parking and valet parking are available on site, along with a car charging station.

Haven Riviera Cancun - All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Spa tub
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2879 out of 3971 reviews" "
Rating 8 - Good. 690 out of 3971 reviews" "
Rating 6 - Okay. 228 out of 3971 reviews" "
Rating 4 - Poor. 91 out of 3971 reviews" "
Rating 2 - Terrible. 83 out of 3971 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheniykua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcello, Mauro, Arturo, and Manuel were absolutely amazing. All of the other staff were so friendly and helpful. The property was beautiful and so relaxing. The food was mostly delicious, but could use a few more options at the buffet. Our room was clean and comfortable, and smelled incredible from the moment we walked through the door for the first time to the moment we checked out. We never had trouble finding a seat by a pool. Overall, Haven is incredible. We would definitely come back!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for my wife’s 30th birthday. Thank you for a great trip! We will be back
Stayed 3 nights in Oct 2024

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notched. Best food in all the places we have visited in Mexico. Agua bendita and Satsu are second to none. Kudos to all the staff specially to Gabriel our butler and Culberto from the Mocaccino. Arturo & Damaris
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Charles David

Stayed 4 nights in Sep 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience while at Haven Riviera Hotel and receive the best services from Marcelo and the rest of the crew. We even had some romantic photos taken by the photographer in the lobby.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 BR suite to share, spacious and beds are comfortable. Pools are great and lively atmosphere.
Stayed 4 nights in Oct 2024

10/10 Excellent

Delaney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Gaby was our butler and she was amazing. Every other staff was also friendly, on top of it, and making sure you have a good time. We will be back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every restaurant is we ate at was delicious and i know for a fact we gained weight but it was happy weight the pool is open 24 hours so after dinner swim was beautiful the staff is amazingly nice

10/10 Excellent

Zachary Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was exceptionally friendly. Serenity club was worth the extra money. Wasn't the best food I've ever eaten, but on par for all inclusive.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicole, East Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathleen Maria, Panama City Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make staying at Haven Riviera perfect. They are so nice, especially in the face of the impolite demands guests make. This is my second stay. I have recommended this gorgeous resort to friends and business contacts...they agree Haven is fantastic!!!!@
Stayed 9 nights in Oct 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you pack pants to meet dress code. Service was phenomenal and the view from our room was great!
Stayed 7 nights in Sep 2024

10/10 Excellent

nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a lovely week here (for the second time) and very much enjoyed it. Very good service from everyone we interacted with. The food was mostly very good though some options were just OK. We will re-visit
Stayed 6 nights in Oct 2024

10/10 Excellent

jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 4 nights in Sep 2024

8/10 Good

Zach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff and the property were absolutely amazing!!! The only minor complaint I would have is the food. None of the food was bad, but nothing was amazing, all of the food was just all right.
Stayed 7 nights in Sep 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. Super nice people, great pools with great drinks and service. Restaurants were very good with excellent service. Can’t wait to get pampered again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Sonny Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED THE DINNER RESTAURANTS (EXCEPT FOR ITALIAN) , Staff was excellent: they catered to us and were very friendly, they were on top of it. Probably the one downside is issues finding beach towels , and keeping patio loungers, dry due to weather. But I would go back and recommend. BTW: Good quality liquor!
Stayed 6 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Song Ah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Would visit again
Stayed 5 nights in Sep 2024

10/10 Excellent

Mariah Lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this resort I have been to so many resorts but the service at this one is over the top!!! I had my 50th birthday here and everyday they did something special for me. I truly felt like royalty. Pool guys Fernando, Omar, Arnesto, Angelica, Mitchell and Samuel were over the top in pool service! Restaurant staff was outstanding lunch Chefs were great made a special meal just for us. Alejandro, Leonardo, and Luis were outstanding waiters. Degner did on outstanding job taking care of us at the pool with birthday surprise’s
Stayed 3 nights in Oct 2024

10/10 Excellent

Arnold

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this resort I have been to so many resorts but the service at this one is over the top!!! I had my 50th birthday here and everyday they did something special for me. I truly felt like royalty. Pool guys Fernando, Omar, Arnesto, Angelica, Mitchell and Samuel were over the top in pool service! Restaurant staff was outstanding lunch Chefs were great made a special meal just for us. Alejandro, Leonardo, and Luis were outstanding waiters. Degner did on outstanding job taking care of us at the pool with birthday surprise’s
Stayed 4 nights in Oct 2024