Grand Park Royal Cancun - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Sports facility
Exterior
Deluxe Ocean View | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪13 min walk‬
  • Forum Beach
    ‪2 min drive‬
  • Cancun Convention Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Deluxe Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 890 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

  • 890 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 670 sq ft
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 870 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up

  • 700 sq ft
  • Ocean view
  • Sleeps 4

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About this property

Grand Park Royal Cancun - All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive features a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 7535 square feet (700 square meters) include conference space. This all-inclusive property also offers a rooftop terrace, spa services, and multilingual staff. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cancun - All Inclusive has designated areas for smoking.

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Luxury Resort All Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1144 out of 2326 reviews" "
Rating 8 - Good. 601 out of 2326 reviews" "
Rating 6 - Okay. 293 out of 2326 reviews" "
Rating 4 - Poor. 145 out of 2326 reviews" "
Rating 2 - Terrible. 143 out of 2326 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ashley Yonsook

Traveled with partner
Liked: Staff & service
The property is a little dated. Not the most clean. Staff was very friendly and helpful, though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff always friendly and attentive
Stayed 4 nights in Oct 2024

6/10 Okay

Fadia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They cut the water for two hours twice without notification The elevators were out of order, so we had to use the stairs to reach our room on the fourth floor. We had to complain to get another room on the second floor. The pool was closed on the last day for maintenance, and all visitors were required to use a very small pool.
Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Romantic dinner was great. Other than that front desk was rude, water leaking from roof in rooms. Food was ok. Swim up balcony was cool
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is here, beach is amazing. Fantastic hotel
Stayed 3 nights in Sep 2024

8/10 Good

Bernabe Alvarez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of information at the front desk. They left this to the representatives that are urged to sell you the time shares and are always on top of you only for that; otherwise they don't give the good treatment that every guest would deserve.
Stayed 4 nights in Oct 2024

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, amenities
Wow we had such a great experience with the staff at this hotel! Gustavo our butler met our every needs, he went above and beyond. Erika and Yolanda the servers for the adult pool bar, fantastic! Belami the bartender at the pool bar he was amazing worked for hours nonstop. The only downside was that they were doing renovations in the Royal Tower which is where we booked our honeymoon suite, we were upgraded to the villas but im sure the honeymoon suite was better. The everyday buffet can offer better foods (ive been to many other hotels in Cancun and their food variety is a lot better). Other than that, my husband and I were really please would definitely consider becoming members!
Stayed 4 nights in Oct 2024

10/10 Excellent

Maloney r Hunter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Oct 2024

6/10 Okay

Kathy

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we booked was unavailable due to construction. The swim up suite we were given instead was nice except the main pool which we had a view of was closed on day 2 of our stay. Leaving us with a view of an empty pool. The adult pool then became the pool for everyone. We should have been notified of this in advance. Very disappointed however the staff was great. The stand out employees were Edgar Garduza in Sole Cafe. He was amazing. He deserves a raise for sure. Also Jose Mercedes at the dinner buffet. He was great. Jessica our concierge was great as well, making sure we got our premier privileges including cabana reservations on the beach and at the pool. We dont know if we will come back to this resort but possibly to see the improvements from the renovation.
Stayed 5 nights in Oct 2024

10/10 Excellent

Devin James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Amandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property and the staff behaviour and service. Villas were so clean and spacious.
Stayed 4 nights in Oct 2024

6/10 Okay

Rhonda J

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
There was little to no activities/entertainment and no where for anyone to smoke yet they sell cigarettes and cigars. The food was not the best and there were roaches on the buffet the first night we went. Jessica was AMAZING and if it wasnt for her we would have been miserable. AC didn't work, couldn't offer a fan, door fell off refrigerator area and husband cut his foot on glass the first day in the swim up. The staff were great and prompt to assist. The place was every clean and housekeeping was amazing as well. The beach was beautiful!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Tsering

Liked: Cleanliness, staff & service, property conditions & facilities
Whole experience was very good.
Stayed 6 nights in Oct 2024

4/10 Poor

Bojan, Fort Lauderdale

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Few very nice people work there but the rest was just terrible! Place is far from “luxury” resort with the kind of food they served, elevators not working, rooms old, outdated and stinky… big ZERO in general!!!
Stayed 5 nights in Oct 2024

8/10 Good

Austin Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Karla J, Lewis Center

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel and food is okay, please try the koi asian food its amazing and you wont regret it. The morning buffet is good with plenty of options. The lunch and dinner buffet are decent. The Prime restaurant is additional cost.. but cuts are tasty, bad thing its located inside the italian restaurant and they share same desserts and appetizers. The italian restaurant wasnt good. I would probably skip that next time. The Mexican restaurant didnt have any rsvp available, we stayed four nights and couldnt try it. Also you can only book rsvp 48 hrs in advance and the Mexican restaurant is closed on Sunday and Monday. THE ELEVATOR DOESNT WORK AT ALL!! WE WERE AT 4 FLOOR.. AND THE LAST 2 DYS OUT OF OUR STAYED THE STAFF ELEVATOR STOPPED WORKING... ALSO STAFF ELEVATOR DOESNT HAVE A SENSOR TO DETECT HAND OR LEGS OR CLOTHING... SO YOU CANT HOLD THE ELEVATOR FOR ANYONE... PLEASE BE SAFE ON THAT. I DID TELL STAFF ABOUT THIS AND THEY DID NOTHING TO FIX THIS SAFETY HAZZARD. THEY LIFEGUARDS AT BEACH ARE DISTRACTED BY THEIR PHONES.. ALSO A PROBLEM SINCE CANCUN IS NOTORIOUS FOR BAD CURRENTS (RIP TIDES) IF YOU HAVE KIDS OR ARENT A STRONG SWIMMER THE LIFEGUARDS ARENT GOING TO HELP IF THEY ARE DISTRACTED. YOU CAN SEE VIDEOS OF HAZZARD ON YOUTUBE IN CASE YOU ARE CURIOUS.
Stayed 4 nights in Oct 2024

6/10 Okay

Karla J, Lewis Center

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall, stay was good! Im going to start with the good. The restaurants are pretty tasty. I definitely suggest trying the Koi the koi service and food was amazing.. the bad thing about the Koi is kids under 40 inches arent able to dine in restaurant... which is a total bummer for a family traveling with kids. They asked one parent to eat at buffet with other child (koi did allow the parent that stayed behind to order of their menu) but it defeats the purpose.. its a family vacation lol... instead of just having whole family eat at buffet with child and providing food.. they split up rsvp. I still would suggest for you to try koi because food is delicious. The morning buffet was pretty good also lots of great options and staff is amazing. The lunch and dinner buffet options are okay, for dinner they did have a mariachi band playing (obviously for tips) but they played well. The pools have plenty of seating outside and definitely shaded areas too.. the beach also has cabanas (for rent) and huts with seating that are free. The Prime restaurant is additional cost, the prime rib and new york are both great options and baked potatoes it was definitely great, the only thing about the Prime is that its located inside the italian restaurant, so they do same appetizers and dessert. The italian restaurant was decent less than average, honestly i would skip it next time im there.They have a snack station by the pool with basic meal options like hotdogs and hamburgers that was ok.
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Khamtanh T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the ocean view and the beach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sheila Anne, Lincoln

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax.
Stayed 5 nights in Sep 2024

6/10 Okay

Frederic

Traveled with partner
Liked: Cleanliness
Was a nice property however food was basic, elevators didn’t work.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2024

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the buffet just amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Edgar Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great will come back for sure!!
Stayed 6 nights in Sep 2024

8/10 Good

kandice r, wynne

Traveled with group, Traveled with family
Disliked: Amenities
We have stayed in Mexico many times. This resort did not have a filtration system could not drink the water. Also you are required to wear long pants if you are male to visit all of the restaurants except buffet. Good food is half the fun in a vacation. We were unhappy with this because we do not bring long pants for my husband. We changed resorts and things were better
Stayed 5 nights in Sep 2024