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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
On the beach, white sand, sun loungers, beach umbrellas
Junior Suite Beachside | View from room
Aerial view
10 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    18 min walk
  • Punta Sam Ferry Terminal
    8 min drive
  • Mujeres Beach
    8 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    85 min drive

Room options

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

  • 710 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4-star Costa Mujeres property with free water park
Catch some rays at the beach or spend the day relaxing at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary covered self parking and covered valet parking are available on site.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1001 reviews" "
Rating 8 - Good. 207 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Stay at Grand Palladium Costa Mujeres Resort & Spa I recently had an unforgettable stay at Grand Palladium Costa Mujeres Resort & Spa, and everything was fantastic. The room was spacious, modern, with a stunning ocean view, a super comfortable bed, and a very well-equipped bathroom. The staff were incredibly friendly, and the service was attentive. The spa, in particular, provided a truly relaxing experience. The resort has several pools, a clean private beach, and a variety of entertainment activities. The food was delicious, especially the seafood and Mexican cuisine at La Adelita restaurant. If you’re looking for a top-tier resort with exceptional service, Grand Palladium Costa Mujeres is the perfect choice!
Stayed 3 nights in Sep 2024

8/10 Good

Julia Adrianna

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Mariana

Traveled with family and small children
Liked: Cleanliness, amenities
Unfortunately some personal didn’t attend my expectations
Stayed 4 nights in Sep 2024

10/10 Excellent

Hryhoriy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying there
Stayed 3 nights in Sep 2024

10/10 Excellent

Tetiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Sep 2024

10/10 Excellent

Estela

Traveled with family
Liked: Cleanliness
To much walking to get anywhere
Stayed 2 nights in Sep 2024

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, secluded, and quiet. We visited at the end of August 2024, which is low season. Staff was friendly and very helpful, excellent customer service. The facilities have a good layout and has direct access to the beach. The gym was small in proportion to the resort and the spa pricing was high compared. I would stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rossanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great with amazing service and really good food. Our toddlers had a blast at the water park and they had awesome service for the kids. Very friendly staff and clean hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto the Butler in Family selection was the best.
Stayed 4 nights in Sep 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Markisha

Traveled with family
Property was nice , Room was okay. Issue we had no wash cloth was in the bathroom for us to shower, bed lien had dried up blood stains on the sheets, food was nasty and they give you cheap alcohol choices. Had to call guest services twice for a extra blanket for my daughter
Stayed 2 nights in Sep 2024

2/10 Terrible

Barbara Ann

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
The property is beautiful but all over minor repairs should be done like the title in room 16333 is chip. The place will look more beautiful if dishes were not outside rooms. My first day walking in on my floor I was greeted with not passing one but 7 rooms with dishes outside. I refuse to judge base on that but after I called for dish pick up 5 times I later then understand why the other rooms place their dishes outside. My whole stay there they did not come and pick up dishes. I don’t want to take away from housekeeping the person was excellent she clean and restock everything I can say solely her and a few more people made the stay. One employee WHICH WAS RUDE IN EVERYWAY POSSIBLE WAS MARIO AT THE FRONT DESK UPON CHECK OUT on Tuesday 08/27/2024 at 6am. We were checking out and it was only him checking out 10 groups and from the looks of it checking in 13 group of people. With this he turns and tells my group he does not care if we miss our flight. I don’t think you deserve an employee who treats your guest this way and I don’t think I will be back or recommend people to come here if this employee is still working there sorry for the long respond
Stayed 6 nights in Aug 2024

10/10 Excellent

Amara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful I came here on my honeymoon and we had to best time. The restaurants on the property were great. The hotel booking transportation for us helped a lot and they were prompt with everything. I will stay at this resort again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Xavier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Palladium resort exceded our expectations! Great atmosphere for family and those wanting to party! The staff provided amazing hospitality! would highly recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Makoto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loves this place. Great staff and wonderful service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el servicio en especial del personal y gerente de Family Selection!! Muy recomendable....
Stayed 4 nights in Aug 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful, staff was friendly and helpful. Definitely enjoyed our trip!
Stayed 5 nights in Aug 2024

8/10 Good

Lisett

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It needs improvement on the cleaning and maintenance
Stayed 4 nights in Aug 2024

2/10 Terrible

Romelia

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
na
Stayed 3 nights in Aug 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la suite espectacular dos pisos, los restaurants sobre todo la gente que te atiende, Lo que no me gusto fue esperar el carrito que te transporta dentro del hotel
Stayed 3 nights in Aug 2024