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Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$323* Per night/room May 18 - May 19

Junior Suite Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Selection Junior Suite Beachside Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Poolside Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Selection Junior Suite Beachside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Garden View Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary covered self parking and covered valet parking are available on site.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is a smoke-free property.

  • Daily
  • Children's games
  • Children's toys
  • Number of outdoor pools - 3
  • Elevator
  • Fitness facilities
  • Free beach club on site
  • 24-hour front desk
  • Covered parking
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Covered parking
  • Uncovered parking
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Games
  • Infant/toddler toys
  • Swimming pool
  • Conference space size (meters) - 995
  • Number of meeting rooms - 12
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Outdoor tennis courts - 8
  • Total number of rooms - 670
  • Number of floors - 3
  • Number of buildings/towers - 6
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 10
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Free water park access
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Concerts/live shows
  • Tours/ticket assistance
  • Year Built - 2018
  • Evening entertainment
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Trampoline
  • Number of restaurants - 8
  • Conference space size (feet) - 10710
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 8
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Designer toiletries
  • Desk
  • Separate sitting area
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Memory foam mattress
  • TV size: 55
  • TV size measurement: inch
  • Furnished balcony or patio
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Window screens
  • Restaurant dining guide
  • Accessible bathtub
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Isla Blanca (ShowCooking) - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Fishing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Hotel Policies

Payment types

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8 AM to 8 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Grand Palladium Costa Mujeres Resort All Inclusive
  • Grand Palladium Costa Mujeres Resort All Inclusive
  • Grand Palladium Costa Mujeres All Inclusive
  • Grand Palladium Costa Mujeres Resort Spa All Inclusive
  • Grand Palladium Resort All Inclusive
  • Grand Palladium All Inclusive
  • Grand Palladium All Inclusive

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

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