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Grand Oasis Palm - All Inclusive

4.5 star property

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On the beach, white sand, sun loungers, beach towels
8 bars/lounges, swim-up bar, beach bar
Outdoor pool, pool umbrellas, sun loungers
Restaurant
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Spa
  • Laundry

Explore the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

1 bedroom, minibar, in-room safe, blackout drapes

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Oasis Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.0 out of 5, (1582)
$314 nightly
The price was $612
The price is $314 total
includes taxes & fees
Grand Oasis Cancun - All Inclusive

About this property

Grand Oasis Palm - All Inclusive

4.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Oasis Palm - All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the sun loungers and beach club on site (surcharge) for a relaxing day at the beach. At Grand Oasis Palm - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking and volleyball.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Oasis Palm - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Grand Oasis Palm - All Inclusive has 7 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Soccer
Kids club

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 317 out of 1006 reviews
Rating 8 - Good. 205 out of 1006 reviews
Rating 6 - Okay. 178 out of 1006 reviews
Rating 4 - Poor. 114 out of 1006 reviews
Rating 2 - Terrible. 192 out of 1006 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Boris

Traveled with group
Liked: Cleanliness, property conditions & facilities
Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Stayed 8 nights in Apr 2025

8/10 Good

Ahmed, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Betzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hannah

Traveled with family
The beach was filthy, so were the chairs . Not enough for you to sit. Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Stayed 7 nights in Mar 2025

4/10 Poor

Safawo, portland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025

2/10 Terrible

Ramtin

Disliked: Cleanliness, staff & service, property conditions & facilities
worst do not go
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan Abraham

Stayed 3 nights in Mar 2025

8/10 Good

Dhafir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The rooms were clean. It’s a very family friendly hotel the kids had good fun. Right on the beach so that was nice .
Stayed 4 nights in Mar 2025

2/10 Terrible

Joana, Oakland

Disliked: Cleanliness, staff & service, property conditions & facilities
He got sick for 2 days had food poisoning, the fruits were out temperature , the buffet in general was not tempting correct,
Stayed 5 nights in Mar 2025

8/10 Good

Donna Kathyrn Crowley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pools, especially with our 5 year old twins. Lots of fun climbing areas and slides next to the one pool that we used most often. We also liked the playground on the beach and the proximity of the resort to some attractions, such as the Captain Hook pirate ships. Our one son loved the video games (even though half the buttons and controllers didn’t actually work properly). We (adults) really enjoyed the buffet but wish they had fries, pizza, and plain pasta available at the main buffet every night for our very fussy children. We could get these items at other restaurants throughout the day but they were closed in the evening. Our room was dated and had a musty smell. However, the a/c worked well and we had great water pressure in the shower. Long line-ups for drinks when on the beach (only one bartender) but drinks were flavourful and we thought they were generous with the alcohol. Very impressed with the Friday night show, “Mexico es Todo!” You can easily book day trips from the hotel, with pick-up and drop-off onsite. We would stay at this resort again with our young sons.
Stayed 7 nights in Mar 2025

6/10 Okay

Wesley, Canyon Country

Liked: Property conditions & facilities
Food could have been better
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco

Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose Guadalupe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall service
Stayed 4 nights in Mar 2025

10/10 Excellent

WOO

Stayed 2 nights in Mar 2025

8/10 Good

Kacy Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and willing to help.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lindsay Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Grand Oasis Palms, but stayed in the Sens building. We liked the app for booking our dinner reservations each day, it was easy and then we knew our plan for the day. We felt safe, staff was extremely friendly, rooms were clean, beach was great, water was perfect for swimming, and the pools were also great. Would definitely go back.
Stayed 6 nights in Mar 2025

6/10 Okay

JUAN CARLOS BECERRA

Traveled with family and small children
Liked: Staff & service, amenities
The smell from the sink drains and showers were not pleasant. The shower gels for body, shampoo and condtitioner were low quality for the style of hotel.
Stayed 5 nights in Mar 2025

4/10 Poor

Daisy Zenia

Stayed 5 nights in Mar 2025

10/10 Excellent

Agron Rushit

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All area around the hotel, was clean, I did like the gym a lot, the food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Luis Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Mar 2025

6/10 Okay

Jason Joseph

Traveled with group, Traveled with partner
Disliked: Amenities
Construction going on. Limited dining options as most restaurants were an up charge. Hotel run through mobile app that doesn’t work well.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff, food, room, and amenities were great. The beach area was beautiful and the shows were entertaining. I’d only give one piece of advice, don’t book the excursions through the hotel, they weren’t exactly what we thought we were paying for. I’d book them separately or on your own.
Stayed 7 nights in Mar 2025

10/10 Excellent

Blanca E

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marvina

Traveled with family and small children
Liked: Amenities
major restaurants had extra charge to dine in
Stayed 6 nights in Feb 2025