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Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
Front of property
On the beach, white sand, beach towels, beach massages
Front of property
On the beach, white sand, beach towels, beach massages

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Spa
  • Air conditioning
  • Laundry

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Aquaworld
    ‪11 min walk‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Grand Ocean View

Minibar, iron/ironing board

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, iron/ironing board

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Grand Standard | Minibar, iron/ironing board

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.5 out of 5, Good, (1097)
The price is $289
per night
$354 total
includes taxes & fees
Mar 27 - Mar 28
The Pyramid Cancun By Oasis - All Inclusive

About this property

Grand Oasis Cancun - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grand Oasis Cancun - All Inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 14 meeting rooms. Event facilities measuring 19063 square feet (1771 square meters) include a conference center. This Art Deco property also offers a casino, a fitness center, and a sauna. For a surcharge, an area shuttle within 16.5 km is available to guests. Complimentary self parking is available on site.

Grand Oasis Cancun - All Inclusive is a smoke-free property.

Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (19,063 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 338 out of 1534 reviews
Rating 8 - Good. 255 out of 1534 reviews
Rating 6 - Okay. 300 out of 1534 reviews
Rating 4 - Poor. 242 out of 1534 reviews
Rating 2 - Terrible. 399 out of 1534 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

janusz

Traveled with family
Disliked: Amenities, property conditions & facilities
hotel ok food not acceptable drink tragic only the surroundings are nice
Stayed 8 nights in Dec 2024

6/10 Okay

Brayan

Traveled with partner
Liked: Staff & service, amenities
You get what you payed for
Stayed 2 nights in Nov 2024

6/10 Okay

JESUS GERARDO

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Ulrike UrsulaA

Traveled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Yenifer andrea

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente me encantó, volvería 1000 veces todo es espectacular
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany, Chester

Stayed 5 nights in Nov 2024

2/10 Terrible

jhon albeiro giraldo erika

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
PLEASE READ If it catches your attention because of the photos, keep going…. Expedia sells this ALL INCLUSIVE package 8 restaurants and arrives at the hotel and there are only 4, the others you have to pay for not having the black bracelet including some area of the beach you have to pay extra to have service, in the pool you can get little towels and if you order them from another Kiosk the employees threaten you, the bathrooms of the public area are always dirty, the food in the buffets “international” is ok👎 taste good but not many options
Stayed 5 nights in Nov 2024

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Just amazing!
Stayed 7 nights in Nov 2024

10/10 Excellent

Herbert, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Norma

Liked: Cleanliness
Stayed 5 nights in Nov 2024

4/10 Poor

Roxana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a two bed room since i was going with my daughter, but i was given a one bed room. I called to ask and i was told there was no room available that as soon as one was available i would get changed. That never happened; i was never called back nor told anyhting about getting another room. Restaurants were always full was never able to get a reservation and the staff are very rude. We were at a restaurant waiting, for 1 hour, and the waiter was very rude. She came out saying that she only had a table for 4 people if we took it or left it. We questioned when were the others going to be seated and she just walked off. At that moment we did speak to the manager.
Stayed 4 nights in Nov 2024

6/10 Okay

Luis Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Zahid

Stayed 3 nights in Sep 2024

6/10 Okay

Tjuana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only one small elevator working, I stayed for 5 days and my room was cleaned once. Had to keep getting clean wash clothes and towels from housekeeping. Wall was cracking, patio door was off track and hard to slide open!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ursula

Stayed 1 night in Nov 2024

10/10 Excellent

ELIZABETH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has it all! Beautiful clean beachfront on a private beach so no solicitors, all-inclusive food and drinks including call liquors, gym, activities, and entertainment. No need to leave hotel unless you want to. You can arrange for tours and excursions at the hotel and there is a 24-hour taxi service available. Safe, friendly, laid back atmosphere
Stayed 4 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall bad experience
Stayed 4 nights in Nov 2024

6/10 Okay

Samantha

Liked: Property conditions & facilities
Disliked: Staff & service

2/10 Terrible

Juan Baez

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is definitely not an all inclusive experience. There is much improvement that must be done in the future to enhance the experience of their guests. Be aware of scams and expensive packages constantly being offered during the stay.
Stayed 4 nights in Nov 2024

6/10 Okay

Semira

Liked: Staff & service
Disliked: Property conditions & facilities
The overall experience was good. If you ask me to rate it from 0-10 I would say 7. I liked the beach, the water was beautiful even though it had a lot of waves. I would give it a 9. The building was old. Not as clean as I would like it to be. So I will give it a 2. The servicing staff members were great people! Always willing to help and serve with humbleness. I give them a 10. The food options were limited. Only the buffet had some options. I give buffet an 8 and the other options a 6. If you ask me would you go again to this resort I would say maybe.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jurgen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very nice
Stayed 4 nights in Nov 2024

4/10 Poor

Luis Aneudys

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Esta fue mi segunda estancia en este hotel, la primera vez fue increíble y el personal excelente, les cuento de mi segunda temporada en este Hotel, lo primero es que quien nos recibió fue muy amable, pero quien nos registró de entrada fue una persona muy descortés y con mala actitud imaginen que esta segunda vez en el hotel había recomendado a una pareja de amigos y que decepción, lo primero fue que el todo incluido que me vendieron no fue así me entregaron una pulsera azul con muchas limitaciones y la que era todo incluido es una negra, solicitamos que por favor nos enviaran lo más cerca posible y quien nos recibió nos dijo que no se podía y que no había más habitaciones, luego nos aborda una vendedora de paquetes la cual fue muy amable y nos ofreció un sinnúmero de ofertas las cuales no nos interesaron y concierto que si una persona va por pocos días no deberían abordar, pero de todas forma ella fue muy gentil y amable (ella es una bracileńa ) excelente persona, lamentable no recuerdo su nombre, luego decidimos hacer una actualización de la pulsera de la azul a la negra que pagamos unos $ 32.00 dólares por día por persona y pasamos de la azul a la negra esta si tenia los beneficios del todo incluido a excepción de 2 o 3 bares que tenían bebidas internacionales, ya con la actualización de las pulseras entonces por arte de magia aparecieron en el mismo edificio dos habitaciones en la mismo piso, pero el edificio no está en buenas condiciones, edificio pulsera azul, no volveré
Stayed 3 nights in Nov 2024

4/10 Poor

KATHERINE GABRIELA SUAREZ

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like my stay here at all, having cockroaches in my room was horrible
Stayed 5 nights in Nov 2024