GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
Panoramic room, Balcony Double Ocean View | View from room
Body treatments, deep-tissue massages, Swedish massages, sports massages
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

  • Sea view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1870 out of 4099 reviews
Rating 8 - Good. 1033 out of 4099 reviews
Rating 6 - Okay. 639 out of 4099 reviews
Rating 4 - Poor. 281 out of 4099 reviews
Rating 2 - Terrible. 276 out of 4099 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Shalyrah

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food choices were terrible. The pools weren’t clean. The construction nose ruined the view and my sleep
Stayed 4 nights in Nov 2024

6/10 Okay

Akiesha, St Clements

Traveled with family and small children
Liked: Staff & service
Travelled with my 18month old and her grandma. I would say that what you see is what you get. The resort is small but it is perfect for either a place to stay if you plan to explore or if you really don’t need much. The staff were lovely and so sweet to my baby. The food selection wasn’t huge but we found some favourites and it was fine. They have a wood fire pizza oven at the snack bar which was a fan favourite as well. The gym is small but had what I needed to get my workouts in while away, which is all I wanted for the week. Other reviews pointed out the building under construction beside the resort and I would say that it is certainly an eye sore. While it didn’t impact the fun we had, it is very obvious and the noise is quite noticeable at times if they are drilling or doing something loud. So if this would bother you, definitely go elsewhere. It also impacted the view and the sun. Because the sun sets right behind the building in the afternoon, this created shade and we needed to move to stay in the sun. Not a huge issue for us but it did block the sun for apart of the afternoon.
Stayed 7 nights in Jan 2025

6/10 Okay

Christie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff was very nice and welcoming they also did some activities to maintain the guest engaged but the food was not that great could be better.
Stayed 4 nights in Jan 2025

4/10 Poor

Susan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jesse

Traveled with partner
Liked: Staff & service
Property is small with very limited food options without a reservation. Best to make reservations for the entire stay first day as they fill up quickly. Most of the staff is very helpful and friendly. Walls are” thin” so hopefully your neighbors are respectful and reasonably quiet. 😉
Stayed 6 nights in Jan 2025

6/10 Okay

Iaesha

Stayed 4 nights in Jan 2025

10/10 Excellent

hirmanpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Experience
Stayed 3 nights in Jan 2025

4/10 Poor

Donald

Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

kenneth shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are wonderful cant say enough about the service right from check in to check out
Stayed 14 nights in Jan 2025

6/10 Okay

Jodi

Traveled with family
Liked: Cleanliness, staff & service
The entire floor we stayed on had a musty smell to it. There were towels outside the doors to the access panels to capture moisture but they smelled. The property next door had constant construction so by the pool it was noisy. The beds were hard and there weren’t any warm blankets.
Stayed 5 nights in Jan 2025

8/10 Good

Debra Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was nice, expensive but good. Making dinner reservations was confusing because the internet wasn’t connecting. Pool lunches were the same everyday and pretty boring. All staff were exceptional. Entertainment was good. Rained for four days so not much activities outdoors. Emannuel, in activities went above & beyond to please the guests & is an outstanding young man.
Stayed 7 nights in Jan 2025

8/10 Good

Hamidreza

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jan 2025

8/10 Good

Prasad v

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good experience, right in front of ocean, miles of beaches to walk around and enjoy. Staff was generally courteous and helpful. Food options could be a little better.
Stayed 5 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 4th time at the GR Solaris, with the last time being in April. Not sure if they changed vendors since then or what, but the alcoholic beverages were not good. They tasted like diet mixers were used, and the fruit drinks tasted very artificial (rather than like real fruit). The food was okay - nothing special. On a positive note - the staff is very friendly and hard working, and the facility is very clean. I think we will look for a new place to stay next time we go to Cancun.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dmitri Nicholas

Stayed 7 nights in Jan 2025

8/10 Good

Evelia N

Traveled with partner
Liked: Cleanliness
Good
Stayed 5 nights in Jan 2025

6/10 Okay

manfia

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Erica Claire

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2025

8/10 Good

ERNESTO

Liked: Property conditions & facilities
The property is in need of a good remodeling .very old styly hotel. It was supposed to be a all inclusive, but if you are NOT a member, you DONT get the bottles (RUM,WISKEY N TEQUILA) in your room, like any other ALL INCLUSIVE. SO THAT IS FALSE ADVERTISEMENT!! Now if you are not member, n need an umbrella on the beach, you guess it !! You don't get !! Cause you're not a member( that was said by the manager Pedro) Now Buffet staff....Incredible!! And the food, like I never tasted in Cancún, Delicious 😋!!!
Stayed 5 nights in Jan 2025

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was over all friendly. However there was some serving staff that i seen get a little annoyed with the children not so mean but you can tell they didn’t really want to be bothered.
Stayed 3 nights in Jan 2025

6/10 Okay

Marguerite

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff great. Food limited
Stayed 3 nights in Jan 2025

6/10 Okay

Amy M

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff work very hard to make you happy. The resort is older and the age does show. I wish there were better options for food
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Good drinks
Stayed 7 nights in Jan 2025

6/10 Okay

Albino

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place is dated. Food is acceptable. Beach is amazing. Staff is really nice. Animation needs to improve.
Stayed 3 nights in Jan 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good
Stayed 4 nights in Jan 2025