GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
4 restaurants, breakfast, lunch, dinner served; international cuisine
Panoramic room, Balcony Double Ocean View | View from room
Body treatments, deep-tissue massages, Swedish massages, sports massages
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • El Rey Ruins
    ‪6 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, Balcony Ocean Front

8.4 out of 10
Very good
(44 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

7.2 out of 10
Good
(45 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

8.4 out of 10
Very good
(288 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

8.2 out of 10
Very good
(62 reviews)
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1964 out of 4252 reviews
Rating 8 - Good. 1045 out of 4252 reviews
Rating 6 - Okay. 673 out of 4252 reviews
Rating 4 - Poor. 289 out of 4252 reviews
Rating 2 - Terrible. 281 out of 4252 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daniela Leonor

Stayed 3 nights in Mar 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The performers where amazing, the walls between the rooms are quite thin tho, you can hear people snoring or doing the dirty, however this resort is overall a very good option for the price.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, room service was great, the buffet was delicious and amenities amazing!
Stayed 3 nights in Mar 2025

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
As this is an al exclusive resort. I offered a few dollars to make a drink for my wife. But for the first time ever being to lots of resorts I have never been so humiliated when the main bartender asked me to pay more dollars. If he is doing this to me how many others is he doing this too. My wife and I were both in disbelief as to him asking us for more money as I tip all the time usually generously. This guy made us feel so uncomfortable for the rest of the trip as this is the only lounge bar at night which we did enjoy hanging out in until this happened. Not cool not impressed at all.
Stayed 7 nights in Mar 2025

6/10 Okay

Evangeline Dizon

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

6/10 Okay

Cristina

Stayed 4 nights in Mar 2025

6/10 Okay

Brenda

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
3/10 not enough space to write a truthful review on this place, spend the extra money and have a much better time somewhere else, you’ll thank your future self.
Stayed 3 nights in Mar 2025

6/10 Okay

Darko

Liked: Cleanliness
Just an average resort.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Mar 2025

8/10 Good

Yevhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional. They are very friendly and accommodating. The food is good, not great but they have plenty of choices. Unfortunately, there is a very large hotel being built next door which cuts off the ocean view. That was a real bummer.
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Stayed 4 nights in Mar 2025

10/10 Excellent

Tiffany Cherie, Longview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! You walk into the lobby and immediately can see out the doors/windows to the gorgeous ocean views. The staff is amazing, always so happy and willing to help you any way possible!
Stayed 5 nights in Mar 2025

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities
Staff was hit or miss on friendliness.
Stayed 6 nights in Mar 2025

8/10 Good

Renee J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful but being renovated and under construction. I feel this should have been disclosed at booking.
Stayed 4 nights in Mar 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Stayed March 23-27. My stay was okay. The hotel is dated and needs a refresh. Although the dining options are limited, the food was very good. The bars did not open until 11am so no mimosas with breakfast. I probably wouldn’t stay again only because I’ve stayed at other resorts that were much better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashdenne

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time returning- Orlando, Angel and so many others make us want to come back. The management staff isn’t great but we’re able to look past that.
Stayed 10 nights in Feb 2025

6/10 Okay

Craig

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Odel

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito y limpio el hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

chris

Stayed 7 nights in Feb 2025

8/10 Good

Elyse

Stayed 4 nights in Mar 2025

8/10 Good

Jaccob Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jennah Mei Rivera

Traveled with partner
Liked: Cleanliness, staff & service
The property is very family friendly and caters to all ages! I loved the service of alcohol but wish there were shots available. What we didnt like was the limited entertainment options at night time. Most of our stay was karaoke but wished there were DJ nights playing spanish music. Most of our stay was playing a lot of western english music (which we like) but it reminds us of back home, we would rather more authentic fun mexican vibes since we are on vacation. Loved all the staff! Very hardworking and friendly.
Stayed 3 nights in Mar 2025

8/10 Good

PRAFULL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and people are good,
Stayed 5 nights in Mar 2025

4/10 Poor

Nery David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great, with the exception of the reception desk (Pau you have great service) entertainers, bar people, servers, cleaning crew, all with excellent customer service. But they are not supported by the company. Cheap food, cheap liquor/beer (all plastic bottle vodka, rum, tequila, the one you will never buy at the store) not real entertainment. Sometimes they have a singer or Dj at night for 1 1/2 hours. Once you start getting into the “mood” they close around 10pm. Worst hotel I ever been in Cancun. This is my 5-6 trip. The rating of 8 is so deceiving. I’m assuming people with a first trip is rating. I could assure you there are much, but much better choices for the same price. I honestly feel so sorry for the people that works there, with no support. This hotel is horrible and I will never ever will give another opportunity!!!
Stayed 5 nights in Mar 2025