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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
3 outdoor pools, pool umbrellas, sun loungers
Billiards
Panoramic room, Balcony Double Ocean View | View from room
Deluxe Room Balcony | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • El Rey Ruins
    ‪6 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | View from room

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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Garden

Royal Solaris Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (1504)
$351 nightly
The price was $581
The price is $351 total
includes taxes & fees
Royal Solaris Cancun - All Inclusive

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1928 out of 4188 reviews
Rating 8 - Good. 1040 out of 4188 reviews
Rating 6 - Okay. 656 out of 4188 reviews
Rating 4 - Poor. 283 out of 4188 reviews
Rating 2 - Terrible. 281 out of 4188 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 4 nights in Feb 2025

8/10 Good

Rohit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
GR Solaris Cancun is a great choice for travelers looking for a relaxing all-inclusive resort experience. The hotel offers beautiful ocean views, clean and comfortable rooms, and a variety of dining options to suit different tastes. The pools are well-maintained, the beach is stunning, and the entertainment team does a great job keeping guests engaged with activities and shows. Many visitors also appreciate the family-friendly atmosphere and the overall quality of the resort’s amenities. However, one common complaint among guests is that some staff members can be overly focused on tips and upselling extra services. While good service should be rewarded, some guests feel pressured to tip frequently or spend more than expected. This can sometimes take away from the otherwise enjoyable experience. Overall, GR Solaris Cancun is a solid resort with great facilities and a fun atmosphere. Just be prepared to navigate the high expectations for gratuities and occasional sales pitches from staff.
Stayed 5 nights in Mar 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fausto Jimenez, Gilbert

Stayed 3 nights in Feb 2025

4/10 Poor

Mary Jane

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool wait staff were great. Hotel was old rebar showing from balcony. Our room was always cold and we couldn’t move the temperature. Paid $200 for 2 massages that we were told were $76 each with our discount. Bars for any beverage didn’t open until 11am. Snack bar closed before pool closed. No communication in hotel about events. Loved my stay a few years ago but will not recommend. No thank you from Leonardo who checked us out. Best not have any more chargers on credit cards. Bellman were great. Rosoura Lizeth and Alfonso were the best part. Waiters in buffet did a great job and hustled
Stayed 8 nights in Feb 2025

6/10 Okay

Tonique P

Traveled with family
Liked: Amenities
The property was nice it had a beautiful view of the beach. They can do better with the food.
Stayed 4 nights in Mar 2025

8/10 Good

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service was good. Unable to get a reservation in the restaurants as it is fully booked .Was able to eat only in the buffet restaurant and it was good.No seating available near the pool area and its very hot. Staffs very polite but most with no english.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hugo Martinez, Iztapalapa

Stayed 5 nights in Nov 2024

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Kevin Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints at all! The resort was the perfect size. Easy walk to all amenities. The staff was simply amazing. The food options were perfect and the flavor fantastic. The beach was pristine, the water clear and warm.
Stayed 9 nights in Feb 2025

4/10 Poor

Marta

Traveled with family and small children, Traveled with family
Liked: Staff & service
We stayed there in January (5 days). It was our second visit. First time, which was last year, we were super happy. Great service, great food, very good care for our son at kids club, shows alao great..... Our last year's experience was the reason why we booked it for this year. Well, we were underwhelmed this time. Few reasons: on our second day we got sick. First I got sick, then my husband. We were going through Pepto Bismol like there is no tomorrow (to put it nicely). Thank God our son did not get sick, just us. We also felt pressured into their sales presentation regarding their membership (last year it did not happen). Another reason for our dissapointment was that next to this hotel, another big and tall building is being built. It was covering sun (near the pool-especially kids pool) and the noise of the construction was affecting our stay. Would be nice to be know that before. One of the restaurant was closes (the one near the beach), so less choice. What was great: staff, especially at the restaurents. It was much easier to book tables this time than last year, and staff were absolutelly amazing. We were promissed few free trips for attempting their sales meeting. We got everything they promissed. What was not great also: someone took our 5yr old's shoes from near the pool....He was super sad, and were not impressed. We lost 3 days out of our 5 day stay due to what looked and felt like food poisioning.
Stayed 7 nights in Jan 2025

10/10 Excellent

Cheri, Buffalo

Liked: Cleanliness
Stayed 6 nights in Feb 2025

10/10 Excellent

Phuong-Uyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Cesar Agusto Reyes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best things of this hotel was the staff. Very respectful, went out of their way to make sure you were taken care of and just seemed genuine.
Stayed 4 nights in Feb 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I wasn’t informed about the construction of a near 19 story hotel literally on top of the pool area; and the noise was all day and late evening. The workers made it uncomfortable - trying to talk to us guests - scary…
Stayed 5 nights in Feb 2025

10/10 Excellent

Daysi, BRONX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved about this property was the amazing view from my balcony. Each morning, I enjoyed the sight of the ocean in front of me, with its waves sparkling in the sunlight. The soft sound of the water hitting the shore made a calming background noise as I woke up. It was a wonderful experience to step outside, breathe in the fresh, salty air, and admire the beautiful horizon.
Stayed 5 nights in Mar 2025

6/10 Okay

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t bad But it could be better
Stayed 8 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Clare Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estaba bien pero en las noches avia mucho ruido que no dejanan dormir
Stayed 8 nights in Feb 2025

6/10 Okay

Shane Lewis, Osakis

Liked: Staff & service
Construction noise. Restraints are limited hours and need 2 day advance for reservation and then you have a time limit to eat.
Stayed 6 nights in Feb 2025

10/10 Excellent

Dulguun

Stayed 8 nights in Feb 2025

10/10 Excellent

Arshdeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience. Food was good, beach was clean, pool was also good. I really liked the dinner buffet at solaris cafe and cakes at Deli.
Stayed 5 nights in Feb 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff. Food was good especially the pizza around the pool. Music around the pool shuts off at 5 once the entertainment team is done. No food after the buffet closes at 10pm. Alcohol is stopped at 11:50 in the lobby bar with live music ending at 11:30. If you want a night life this is not the place.
Stayed 6 nights in Feb 2025