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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
On the beach, sun loungers, beach umbrellas, beach towels
Body treatments, deep-tissue massages, Swedish massages, sports massages
Panoramic room, Balcony Double Ocean View | View from room
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Lagoon View

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Panoramic room, Balcony Double Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony Ocean View

  • Sea view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View | Free minibar items, in-room safe, desk, blackout drapes

Romantic Room, Balcony Ocean View

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 521 sq ft
  • Sleeps 2
  • 1 King Bed

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  • All inclusive
  • Spa
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3.9 out of 5, Good, (1575)
The price is $256
per night
$313 total
includes taxes & fees
Apr 21 - Apr 22
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About this property

GR Solaris Cancun & Spa - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in 2021.

GR Solaris Cancun & Spa - All Inclusive has designated areas for smoking.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1828 out of 4025 reviews
Rating 8 - Good. 1016 out of 4025 reviews
Rating 6 - Okay. 630 out of 4025 reviews
Rating 4 - Poor. 279 out of 4025 reviews
Rating 2 - Terrible. 272 out of 4025 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Edelmira, LEMONT

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. Not recommended
Stayed 4 nights in Dec 2024

10/10 Excellent

Azahea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0ropwrry was well kept. Lots of friendly staff to help in anything needed or guide you.
Stayed 4 nights in Jan 2025

4/10 Poor

Klodiana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the staff . They were super amazing. Very thankful I didn’t like : Moldy smell in the rooms. Too cold / ac was not fixed, we slept with long sleeves. Room service took too long - 50 minutes - 60 minutes Fan in the washroom was too loud , gave you a headache. Rooms were too close you can hear every conversation the family next door is having. Services for cleaning started at 7 AM. We could never get a good sleep. The super loud cleaning staff woke us up at exactly 7 AM daily . They were pushing/ pulling furniture and cracking bottles and yelling / laughing really loud . There were not even 1 umbrella for the beach, zero. There weren’t enough beds at the beach. We used towels certain days .
Stayed 8 nights in Dec 2024

6/10 Okay

Sonia Catalina

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was disappointed with our stay at GR Solaris. We looked at various hotels on Expedia and decided on GR Solaris because it looked like an ideal resort for us. We were traveling with our 7yr old son and their kids club/pool area was appealing to us. Upon arrival we were asked to attend their "Club" presentation and they'd give us free massages in return which was nice. The presentation was supposed to be 90 mins which ended up being 2.5 hrs and we had 3 people attempt to close us on the deal which felt really pushy. We had not even had the chance to experience the resort for more than 24 hours to determine if we even wanted to purchase their "club" membership. At the resort they reuse plastic cups for their drinks which is fine, but my husband received a cup with residual red lipstick on the rim which shows that they don't really wash their cups well. Needless to say, we were really grossed out. The room was decent, but the AC unit kept short circuiting and turning off throughout the day, so the room would get hot. We also placed our "do not disturb" sign on the door, but they still knocked on our door and woke us up and then slid the sign underneath our door. We are really confused as to why they did that. Also, they building another resort next door so it was noisy during the day and you couldn't really enjoy peace and quiet by the pool or the beach. The buffet was good and they offered a good variety of food. The other 2 restaurants were just ok. Staff were really nice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a really great hotel. They helped us much as far as transportation & excursions. The selection here was versatile. Some good restaurants as well.
Stayed 5 nights in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Mark David

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The two 'upper scale' restaurants are in fact...NOT. Do not be disappointed when you cannot eat at them. Zai is not Asian food except for the small display of 'help yourself' sushi. Marco Polo?Well...just forget it. The other options are good but they have no taco bar. I will never again stay at an 'all-inclusive' that has no taco bar. The front desk staff are not even empowered to do a room change. The other staff are jovial and nice.
Stayed 7 nights in Dec 2024

2/10 Terrible

Muhsim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Customer service is poor. During rainy weather, rainwater leaks from the ceiling, and I reported this to the reception, but they didn’t change my room.
Stayed 6 nights in Dec 2024

8/10 Good

Hallie

Liked: Cleanliness, staff & service
The staff was incredibly nice and very attentive to everything that you needed. However, the doors and the walls are paper thin. We could hear people coming and going all night and full conversations of people in the next room. Bring earplugs!! Also my friend and I wanted to enjoy some quiet time at the relaxation pool, which is supposed to be only 18 . But people were bringing their kids in and no one was regulating that rule. There are two other huge pools that kids can swim in so it was annoying that there wasn’t a space for adults or at least one that it was enforced that way.
Stayed 6 nights in Dec 2024

8/10 Good

Jeffrey Alan, Republic

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

8/10 Good

pamela, tazewell

Traveled with family and small children
We have stayed at the GR at least 5 times. We like the resort because it is smaller and more intimate than the larger ones. The entertainment staff is excellent. Alcohol is abundant. The downside and disappointing feature was the high rise being built that blocks the sun most of the day on the main pool. We were saddened to see this. The staff are very accommodating.
Stayed 7 nights in Dec 2024

6/10 Okay

Cathy Lynn

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to use the app which meant I was not able to book dinner reservations while I was there. This was a terrible way to only be able to book. They need to create other ways for guests to make reservations. Beverages were watered down and pretty disgusting. Service in the buffet was excellent. Checkin was not good. We were not given instructions on where things were or how to navigate the resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 2 nights in Dec 2024

2/10 Terrible

Rin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very bad service very bad staff
Stayed 7 nights in Dec 2024

6/10 Okay

Jean

Stayed 6 nights in Dec 2024

6/10 Okay

Amber

Traveled with family
Disliked: Staff & service, amenities
There was nothing over the top about this property. It is outdated and understaffed. Very slim dining choices. Told we had to make a reservation for everything but the buffet but there was no reservations available for the other 2 places. Had to pay a $5 service fee for room service which shouldn’t be for an all inclusive. Random peddlers running off the beach away from police and no security stopping them from coming up into the pool area or even the lunch buffet area and getting food. Extremely difficult to talk to staff. At one point asked for the manager and was told “they are eating lunch” and they refused to speak to me.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wally

Stayed 3 nights in Nov 2024

6/10 Okay

Dragan

Stayed 6 nights in Dec 2024

2/10 Terrible

Jianjing, Plano

Traveled with family
Disliked: Cleanliness, staff & service
The food was not clean. We had food poisoning and stayed in our room for two days, lying on bed. We called expedia and told them about the situation. Expedia agreed to talk to property. But property refused to refund for the rest of the days even though the manager agreed to our early checkout.
Stayed 9 nights in Dec 2024

10/10 Excellent

Erika Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great property for people on a budget. Everyone was very friendly during our entire stay and this was our second time to this resort. Download the app if you want to make dinner reservations as that was the only thing that I didn't know prior to our trip.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lucinea Campos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Dec 2024

8/10 Good

mary ann e dela

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

8/10 Good

Elham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately,we were bitten by bedbugs.
Stayed 6 nights in Dec 2024

6/10 Okay

Sharay

Traveled with family
Liked: Cleanliness, staff & service
Dining options were limited unless you owned a timeshare with the resort We were there for Christmas, so it was extremely busy and an elevator wasn’t working, which caused alot of congestion So many people were complaining about their room keys not working; we had to go to the front desk (whose line was always long) almost every day of our stay Staff was very nice and toons were nice and clean
Stayed 5 nights in Dec 2024