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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

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16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
View from room
Outdoor wedding area
Terrace/patio
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

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Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪9 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪82 min drive‬
  • North Beach
    ‪88 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Executive lounge

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

Terrace/patio

Excellence Club Junior Suite Ocean View

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Terrace/patio

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Premium bedding, pillowtop beds, free minibar items, in-room safe

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

  • 775 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Junior Swim-Up Suite

Executive lounge

Finest Club Junior Swim-Up Suite

  • 800 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Spa Or Pool View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Junior Suite Spa Or Pool View

  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Premium bedding, pillowtop beds, free minibar items, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

  • 943 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Finest Club Junior Suite Ocean View

Executive lounge

Finest Club Junior Suite Ocean View

  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

View from room

Family Suite

  • 947 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

  • 1600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pool Family Suite

View from room

Pool Family Suite

  • 1701 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite With Private Pool

Premium bedding, pillowtop beds, free minibar items, in-room safe

Junior Suite With Private Pool

  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools

SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, (428)
$682 nightly
The price is $682 total
includes taxes & fees
SLS Playa Mujeres – ALL Inclusive Collection

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5-star property in Playa Mujeres
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.

Finest Playa Mujeres by The Excellence Collection - All Inclusive has designated areas for smoking.

Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 834 out of 1179 reviews
Rating 8 - Good. 166 out of 1179 reviews
Rating 6 - Okay. 100 out of 1179 reviews
Rating 4 - Poor. 40 out of 1179 reviews
Rating 2 - Terrible. 39 out of 1179 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Christina, San Francisco

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything!
Stayed 2 nights in Feb 2025

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pristine, service was amazing. Everybody was so kind and very helpful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gokhan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Although there are so many lunch & dinner options, the quality of the food was not the best.
Stayed 4 nights in Feb 2025

10/10 Excellent

Julia Hoose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. One of my favorites in Mexico. Food is good, great service, entertaining…Beach is great too. Few things I didn’t like: No privacy door to the bathroom, it’s such an inconvenience when traveling with family. Not only there is no privacy when taking a shower, but it also doesn’t prevent noise or light coming out the bathroom when someone uses it at night. Second: I do not recommend manicure services at their spa. My daughter and I decided to treat ourselves to mani/pedi, and the job they did was laughable. I didn’t make a big fuss, it is what it is, but please know the quality is not there. Especially for the price they are charging. I probably would of filled and polished my nails way better myself. Other than those couple of things, everything was great. We certainly be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

anthony, Westminster

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was pretty nice very exclusive and well gated and haired 24/7. Truly felt like a 4 seasons resort. The resturant had some amazing food, the best I have had so far well staying at several resorts in Cancun. Our room was very disgusting, dirty and air unit dripping above our bed The room and Katie floor very dirty and not taken care of. Other than that, I believe the amenties offered were great and truly a family resort.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service
Stayed 9 nights in Jan 2025

10/10 Excellent

Dalbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family it’s safe and secure
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to The Finest in Playa Mujeres. This property is one of our favorites. The staff is more than accommodating, welcoming, and so friendly. They take time to really know the guests and we loved talking to each of them. The food is delicious at all of the restaurants as well. We were in the excellence club and will rave to our friends about the accommodations including the beach section where we spent most of our time relaxing. We will return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Saoudatt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with kids and family, we had a great stay. The resort is large enough to walk quite a bit daily but small enough to learn how to navigate it quickly. There was so much to do for both adults and kids, we barely scratched the surface. Staff was nice. Property was clean and food was good. Overall we had a great stay and would return and recommend.
Stayed 3 nights in Feb 2025

6/10 Okay

Hyerhee

Stayed 3 nights in Feb 2025

10/10 Excellent

Zhifang

Stayed 6 nights in Dec 2024

8/10 Good

jinghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis for families with small children. We visited with a 3 year old and 8 month old, and it feels like the whole resort is setup to make families comfortable. All of the staff are friendly and amazing, but we were especially impressed with the team at the Imagine Kids Club. The Imagine Kids Club team were so warm and friendly, and they made it feel just like our daycare back home. I saw a few comments complaining about the resort being "Too Big", which couldn't be further from the truth. The waterpark and beach are probably the 2 furthest points from each other, and you can walk between them in 5 minutes. We were concerned from the photos that there weren't enough beach chairs, but that actually wasn't a problem.This resort doesn't feel overrun like many others that we've been to. There isn't an anxiety to rush for a chair in the morning. You can really take your time and keep your day flexible. My only suggestion is that they need to do a better job of onboarding families to the amenities. It wasn't until our last night that we discovered the 2 staffed play rooms near the restaurants - where you can leave your kids for a few hours to go and have a quiet dinner.
Stayed 9 nights in Jan 2025

10/10 Excellent

Ebele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough great things about this resort. It exceeded my expectations. Great for solo or family travel. Lots of delicious food options. Very clean and comfortable rooms and wold class hospitality. There is a new bar for all inclusive resorts.
Stayed 3 nights in Jan 2025

10/10 Excellent

Deandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at Finest Playa Mujeres and it didn’t disappoint! It’s close to the Cancún airport and a very walkable sized resort that was amazing for our young family. As foodies the food was generally good. Some restaurants were awesome while others were just ok or not that great. We particularly loved the French restaurant and ate at the food truck almost every day. The coffee shop is also fantastic!! They have premium liquor included which was great but included wine selection was limited. They did have great options for an additional price though! Overall we were super happy and the resort met our expectations, exceeding them in some areas.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lee-Anne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for young families. The facility was designed for kids. Without being over the top. There were plenty of quiet areas for lounging. The family pool area was just busier than I’d like. Even so the overall experience was phenomenal. We’ll definitely return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elliot Warren

Stayed 4 nights in Jan 2025

10/10 Excellent

yu

Stayed 4 nights in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful experience We traveled as a family of 4 with the children ages of 13 and 7. We all enjoyed the tray very much we will definitely return. It was so safe the children can roam the resort without any worries and the food options are amazing. There are many things to do as a family the room fit all 4 of us comfortably and they are really good with the customer service we will definitely return
Stayed 4 nights in Jan 2025

10/10 Excellent

Nelson Thomas

Stayed 4 nights in Jan 2025

10/10 Excellent

HYUN HO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cancun, first time doing all inclusive and it was a trip with my wife, 2 year old toddler and other family members. Overall, we were very happy and enjoyed the stay. The food was better than my expectation as a lot of people said the food in all inclusive is usually not so great. Not many kid friendly options, but having one buffet place was convenient. The resort was generally clean and the staffs were always trying to do their best to accommodate your requests and needs. Not much complaint to do.
Stayed 5 nights in Jan 2025