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Get an overview of this hotel5-star Playa Mujeres resort with private beach

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
On private beach

Where You'll Stay

With a stay at Finest Playa Mujeres by Excellence Group - All inclusive, you'll be within 1 mile of Punta Sam Ferry Terminal and within 2 miles of Playa Mujeres Golf Club. This luxury resort is also close to El Meco Archaeological Site and within a 20-minute drive of Gran Puerto Pier.

Your Guestroom

Set down your bags and unwind in one of the 450 stunning rooms, complete with free international calls, minibars (stocked with some free items) and furnished balconies/patios. Sitting areas, 24-hour room service and pillowtop beds are also available for your convenience.

Property Perks

Guests of this resort can enjoy a private beach, a marina and a full-service spa. Grab a bite at LIZO, one of 12 restaurants, which serves Mexican cuisine and is open for dinner. A free water park, a rooftop terrace and free kids' club are also available.

Free!

Stretch your travel dollars with free WiFi in rooms and public areas, as well as buffet breakfast served daily. Also included: self and valet parking.

Languages Spoken

Finest Playa Mujeres by Excellence Group - All inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking

Land activities

  • Bicycling
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Finest Playa Mujeres by Excellence Group - All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by Excellence Group - All inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 16 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Finest Playa Mujeres by Excellence Group - All inclusive has designated areas for smoking.

  • Express check-in 
  • Library 
  • Water park 
  • Number of outdoor pools - 11 
  • Babysitting or childcare 
  • Elevator/lift 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • On private beach 
  • Conference space size (meters) - 1579 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Total number of rooms - 450 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 12 
  • Tennis on site 
  • Barbecue grill(s) 
  • Beach bar 
  • Coffee/tea in common areas 
  • Ski passes available 
  • Rooftop terrace 
  • Number of bars/lounges - 16 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Number of swim-up bars - 2 
  • Free water park access 
  • Marina on site 
  • Beach umbrellas 
  • Free breakfast 
  • Conference space 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Year Built 2015 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 12 
  • Conference space size (feet) - 17000 
  • Beach towels 
  • Spa tub 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished balcony or patio 
  • Access via exterior corridors 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free international calls 
  • Minibar (stocked, some free items) 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Slippers 
  • Rainfall showerhead 
  • Desk 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • iPod docking station 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Pillowtop mattress 
  • Pillow menu 
  • LED TV 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

LIZO - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

SHOJI - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

LE PETIT PLAISIR - This fine-dining restaurant specializes in French cuisine and serves dinner only.

TINTO & TAPAS - This restaurant specializes in Spanish cuisine and serves dinner only.

BRASS STEAKHOUSE - This steakhouse specializes in international cuisine and serves dinner only.

24-hour room service is available.

Nearby Things to Do

A private beach, an outdoor tennis court, a marina, and a water park are featured at the resort. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Free bicycles on site 
  • Tennis lessons on site 
  • Beach volleyball on site 
  • Yoga classes/instruction on site 
  • Beach yoga on site 
  • Fitness classes on site 
  • Boat tours on site 
  • Basketball on site 
  • Fishing on site 
  • Golf driving range on site 
  • Water skiing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking on site 
  • Skydiving nearby 
  • Motor boating on site 
  • Windsurfing nearby 
  • Ziplining nearby 
  • Pilates classes on site 
  • Playground on site 
  • Ecotours nearby 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scuba diving on site 
  • Personal motorized watercraft on site 

Spa Services

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 13 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 19 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Noise-free rooms not guaranteed
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 212 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Finest Excellence Group Hotel
  • Finest Excellence Group Hotel Playa Mujeres
  • Finest Playa Mujeres Excellence Group
  • Finest Playa Mujeres Excellence Group All inclusive
  • Finest Excellence Group All inclusive
  • Finest Excellence Group
  • Finest Playa Mujeres by Excellence Group
  • Finest Playa Mujeres by Excellence Group All inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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