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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Theater show
Private beach, beach volleyball, beach bar, sailing
Exterior
Outdoor wedding area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • On private beach
  • Hot Tub
  • All inclusive
  • Room service

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    8 min walk
  • Arrecife de Puerto Morelos National Park
    14 min walk
  • Crococun Zoo
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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$570 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star Puerto Morelos property walkable to Puerto Morelos Beach
Catch some rays on Excellence Riviera Cancun - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a spa tub. Onsite self parking is complimentary.

Excellence Riviera Cancun - Adults Only All Inclusive has designated areas for smoking.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1234 out of 1546 reviews" "
Rating 8 - Good. 199 out of 1546 reviews" "
Rating 6 - Okay. 53 out of 1546 reviews" "
Rating 4 - Poor. 20 out of 1546 reviews" "
Rating 2 - Terrible. 40 out of 1546 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bradford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the Excellence Riviera! The food was great, the staff was great, and rooms and amenities were great! We had to leave a few days early due to an emergency, and the hotel was more than willing to work with us and refunded us the nights we could not use. 5 stars all around!
Stayed 7 nights in Jul 2024

6/10 Okay

Davonchio

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was no good ventilation/ Ac in our room. When we arrived the room felt sticky and muggy. We immediately turned the air on, left for few hours to get drinks and came back with no improvement. After further review you could tell the moisture in the room was excessive. From the door hinges to the metal framing in places they were rusting out. The ceiling fan was no longer pointing straight the way it should rather the blades draping downward. Beautiful location, but the climate in the room is not well-controlled at all. We called maintenance because the ac then started making a chirping noise day two. They came and sprayed something on the AC and it stopped the noise, however Our entire visit we put towels by the door frame to help us sleep at night. Trying to combat the mugginess in the room from the outside temperature. Room 6105
Stayed 4 nights in Sep 2024

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 7 nights in Sep 2024

10/10 Excellent

Belen, West Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Christopher L., oswego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice resort it is not a five star resort. The food is fine there were a few good meals but overall just mediocre. The service and the staff work very hard and do a good job . There is nothing that really stands out
Stayed 5 nights in Sep 2024

10/10 Excellent

Kimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

XIAOQING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Willing to come back to this resort next year.
Stayed 6 nights in Sep 2024

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. This was my second visit and it was just as great as the first. Great food and service and fun activities throughout the day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joni Lynn, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this property. It is absolutely lovely and I will visit again.
Stayed 10 nights in Sep 2024

10/10 Excellent

La Buena Vida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaylyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great amenities and the activities were fun. Staff was excellent and friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort.
Stayed 4 nights in Sep 2024

10/10 Excellent

John David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodations were beautiful. There were plenty of activities and dining options
Stayed 6 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lazy River was amazing. Floats and towels were furnished. It was not crowded. The rooms were very nice and housekeeping was very good. Room service food could be a little better. Overall the resort was amazing and we will definitely be going back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Devyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Philomena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, food was great especially the Lobster House and Oregano. Staff and bartenders were great, we did have a bit of an issue with dining at The Grill but staff there were able to accommodate our needs. The activities were great and the bartenders were great as well!
Stayed 4 nights in Sep 2024

8/10 Good

Jashan

Stayed 4 nights in Aug 2024

8/10 Good

Kendra Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the pools were not refreshing and they were somewhat dirty with what looked like black scum on the bottom in the grout. Service from staff was excellent. The room we had was a swim up jr suit and is well appointed and mini bar is well stocked. Cleaning staff is very thorough. Food was really good. A good variety to choose and for folks like me with special diets the staff and chefs are willing to do whatever it takes to make a meal tailored to your needs.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ziad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Sep 2024

8/10 Good

Liliana Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024