Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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Nightclub
Exterior
3 outdoor pools, pool umbrellas, sun loungers
Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪4 min walk‬
  • Ojo de Agua Beach
    ‪6 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Premium Deluxe with Plunge Pool Double Beds

  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical View Double

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool King Bed

  • 538.2 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 2885 sq ft
  • Sleeps 5
  • 1 King Bed

Preferred Club Ocean View King Bed

  • Ocean view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Honeymoon Suite

  • Ocean view
  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club with Plunge Pool Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Double Beds

  • Ocean view
  • 443 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 1572 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

  • Ocean view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical King

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

  • Ocean view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Master Suite

  • Ocean view
  • 1205.6 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

  • Partial ocean view
  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite Premium

  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean View & Pool Front Double Beds

  • Ocean view
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star Puerto Morelos property walkable to Puerto Morelos Beach
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 712 out of 1197 reviews
Rating 8 - Good. 250 out of 1197 reviews
Rating 6 - Okay. 138 out of 1197 reviews
Rating 4 - Poor. 45 out of 1197 reviews
Rating 2 - Terrible. 52 out of 1197 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Didier

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Brian

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Didier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Santos and Magdanela at the VIP beach restaurant. You are the best
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with family and friends. Great option considering price-value offered.
Stayed 5 nights in Dec 2024

10/10 Excellent

Enda, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property really well kept. Food was the only negative as it could have been a higher quality. Really enjoyed the trip overall though.
Stayed 5 nights in Dec 2024

10/10 Excellent

Christie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things ha about not only this resort but the staff! Our stay was an absolute dream, nothing could have made it better. We can’t wait to go back!
Stayed 4 nights in Dec 2024

4/10 Poor

pratik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Schuyler

Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Staff goes above and beyond for you. It is definitely worth the money. We will be going back.
Stayed 4 nights in Dec 2024

8/10 Good

Eteri

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice grounds, pools and servers, food was fine.
Stayed 7 nights in Dec 2024

8/10 Good

Darine

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good entertainment at night and buffet restaurant needs renovation. Everything else was great.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ivan Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! They made my stay very enjoyable, the hotel was clean and did not disappoint. Will comeback for my next vacation!
Stayed 5 nights in Dec 2024

10/10 Excellent

Tuba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and not one that overwhelms you. The dining options here offer a variety and they have the guest to restaurant ratio figured out. Often at all-inclusives getting a table can be challenging, but that was not the case here and we really appreciated that. They also have a nice schedule of activities for kids, designed to help traveling families enjoy their time.
Stayed 2 nights in Nov 2024

8/10 Good

AMAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Violetta Mccutcheon

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

2/10 Terrible

Christina

Stayed 7 nights in Nov 2024

8/10 Good

Trang, Irvine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very toddler/kid and elder people friendly. The property is small Enough for everyone of any level of fitness to stroll around. It was safe, food was decent and the room service was satisfactory. Although when you order you have to specifically request your meal to be hot or it will come cold or room temperature. They cleaned my room twice in a day I cannot complain.I would come back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Stuart Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all the staff, thank you to Daniel for making us feel like extra special guests. And all the service staff at the seaside restaurant.
Stayed 14 nights in Dec 2024

10/10 Excellent

prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy
Stayed 4 nights in Dec 2024

10/10 Excellent

Ritasha

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Dec 2024

8/10 Good

Monaliza

Stayed 4 nights in Nov 2024

10/10 Excellent

Syed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options, private access lounge, 24hr cafe/
Stayed 4 nights in Dec 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

madhura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, wonderful , great stay for families
Stayed 5 nights in Dec 2024