Crown Paradise Club Cancun All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Cancun All Inclusive

Indoor pool, 3 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Bar (on property)
7 restaurants, dinner served, barbecue

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite Paradise

  • 656 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Room Standard With Sea View

  • Sea view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

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About this property

Crown Paradise Club Cancun All Inclusive

Property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures.
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site.

Crown Paradise Club Cancun All Inclusive is a smoke-free property.

Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Piazza
  • Los Gallos
  • San Soucis
  • Waynees Boots

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1134 out of 3250 reviews
Rating 8 - Good. 836 out of 3250 reviews
Rating 6 - Okay. 600 out of 3250 reviews
Rating 4 - Poor. 340 out of 3250 reviews
Rating 2 - Terrible. 340 out of 3250 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

emran

Traveled with family
Liked: Cleanliness, amenities
Food wasn't that good. Seafood option is very limited. There were no grill options.
Stayed 5 nights in Jan 2025

6/10 Okay

Katherin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

RONALD DALE, morris

Very friendly
Stayed 7 nights in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

6/10 Okay

Melissa Justine

Traveled with family
The ocean / sea front was absolutely amazing. I stayed in the ocean most of the time. The water slides were nice, and we played mini golf which was fun. The hotel is aging though. This is a fairly big property, and lots of people. The food was pretty boring and bland. The waitstaff seemed to be very overworked and busy. The rooms were average, but the bed was horribly uncomfortable. It was an average stay. Good views and good weather made the trip.
Stayed 5 nights in Dec 2024

8/10 Good

Dennys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average all inclusive resort. Game area is always full but the employee had great organization skills, the cinema smells kind of weird but my kid watched 2 movies in a row. The beach is beautiful, drinks are good, food is between average and ok. Room were comfortable but I wish they had a warmer comforter. Whatever you buy inside is suuuupee expensive, great plus, there is a mini market 6 min walking distance. Overall, my kids enjoyed it.
Stayed 2 nights in Jan 2025

8/10 Good

Venilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Laurel

Stayed 7 nights in Dec 2024

4/10 Poor

Melody

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is not enough variety
Stayed 3 nights in Jan 2025

10/10 Excellent

Colette M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice to us during our stay! We had a few waiters that took a liking to us and looked for us at restaurants and the pools. The food was very good. The kids even enjoyed their own little drink menu to order from!
Stayed 8 nights in Dec 2024

2/10 Terrible

Farah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place a zero if I had to. It was one of the dirtiest places I have ever stayed at. This place needs a complete renovation. It looks nothing like the pictures shown. There’s bed bugs, rooms and facilities are extremely outdated, poor food choices, same food everyday. Save your money go somewhere else.
Stayed 7 nights in Dec 2024

4/10 Poor

Shuk Ming Sosana

Traveled with group
Disliked: Amenities
The resort is very outdated
Stayed 4 nights in Dec 2024

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Michelle

Traveled with partner
Disliked: Staff & service, amenities
This is our first time staying at this property when in Cancun. I was surprised to see alot of the staff don't know much of the property's information. We checked in and receptionist just mentioned we had VIP access to a club lounge and adult pool. No map, no direction on where on the property these places where. She did mention we needed to be up and ready by 8am everyday to schedule reservations for dinner everyday. Which was shocking to me, I woked up every day and was on app by 7:50am and was never avle to get a reservation. It was so bad that we out in down.for dinners everynight expect for NYE, which they made us buy a wine bottle to secure a reservation. No drink service at any of the pools or beach. You have to line up at the only bar and wait in a long line to grab a drink. The staff isnt very friendly and looked super annoyed by the amount of Guests asking questions. The bellhops are the most friendly, super informative. It took us 2 days to find out that the adult pool was on the 1st floor. And the first floor to them is the 2nd floor. The 1st to them is ground level. I spoke to our room neighbors theywere there for almost a week and they said we walked the property and no adult/ swim up bar pool. We asked and the staff doesn't know. Its crazy. I asked. A bell shop and he told me, yes take this elevator go to 1st floor and its to the right. Customer service isnt their priority. This is a family all inclusive resort with limited access. Alots of kids! Super overpri
Stayed 4 nights in Dec 2024

2/10 Terrible

deniesha

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Katherin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Kids Friendly, food was ok, needs some maintenance, specially in the elevators.
Stayed 5 nights in Dec 2024

6/10 Okay

SYNTIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel está bien para pasarlo en familia , la comida no es mala, quizás por la época que fuimos pero no estaban abiertos todos los restaurante de la carta , el de marisco muy bueno,, las atenciones del persona pésima , sientes como si les estuviese pidiendo algo,. Horrible como tratan a los huéspedes . Por lo demás bien
Stayed 4 nights in Dec 2024

6/10 Okay

Dakota

Traveled with family
Liked: Cleanliness, staff & service, amenities
This property had some good qualities. The staff was amazing. The views were spectacular! The concierge and front desk staff were very accommodating. The housekeeping and food options/quality left something to be desired. While not bad, you had to make requests to housekeeping for standard services that are normally provided in other properties. The main food buffet restaurant was too small to accommodate a large number of guests at the same time so wait times for a table could increase. The WiFi was incredibly spotty and virtually non-existent in the pool area, however, it was very reliable in the room. The 3 Stars are a solid representation of what you will receive. The small details a seasoned traveler of higher caliber properties is used to will most likely be overlooked, but the resort does a good job of doing their best to ensure an enjoyable experience for guests.
Stayed 5 nights in Dec 2024

8/10 Good

Brandy

Stayed 9 nights in Dec 2024

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

6/10 Okay

sandra, richmond

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La. Comida pésima sobre todo el buffet de muy baja calidad la fiesta de año nuevo buena pero si deberían hacer un cambio en la comida tanto en el buffet como en Los restaurantes Definitivamente por ese motivo no me volvería alojar hay
Stayed 5 nights in Dec 2024

2/10 Terrible

Dharamvir

Stayed 5 nights in Dec 2024

4/10 Poor

Alexandra

Stayed 5 nights in Dec 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the facilities, very clean, personal incredible friendly and great service. I love it! just little crowded for the season. but the rest was amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Abby

Liked: Cleanliness
Stayed 5 nights in Dec 2024